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Hilton Tokyo Narita Airport Hotel

2,426 reviews
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Traveller (900)
Room & Suite (340)
Dining (73)
Overview
  • Excellent31%
  • Very good45%
  • Average17%
  • Poor5%
  • Terrible2%
Travellers talk about
“narita airport”(326 reviews)
“diamond member”(16 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,426)Write a Review
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There are newer reviews for Hilton Tokyo Narita Airport Hotel
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Traveller rating
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All reviewsterrace restaurantnarita airportdiamond memberhealth clubfree shuttlejapanese restaurantthe buslong flightbreakfast buffetfitness centerother hotelsaeon malllobby arearoom ratelast nightbit datedshort stay
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11 - 15 of 1,593 reviews
Reviewed 4 weeks ago

Older and more experienced staffs at reception are always very friendly, helpful and most informative. Good choice of all meals: breakfasts, lunch and dinners. Will try the seasonal sweets/strawberry buffet fairs someday.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Aiko A
Response from hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport HotelResponded 6 days ago

Dear Aiko A Thank you for taking the time to review our hotel and 5 star rating. We are delighted with your comment about our staff and restaurant. Please try our Strawberry buffet, Berry! Very! Sweets Fair. This fair will be held until May. We...More

Reviewed 4 weeks ago

This hotel was great. Close to the airport and easy to get to by shuttle. Most of the staff speak English, if they did not they would make an attempt, or find someone that spoke the language. There was free Wifi from the hotel when...More

Thank SealySee
Response from hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport HotelResponded 6 days ago

Dear Sealy Thank you for your informative comment. We are delighted with your detailed review and rating of our hotel! Our shuttle bus runs once an hour during 10:30am to 2:20pm, however, it runs twice an hour from 3:20pm to 10:30pm Please check detailed schedule...More

Reviewed 4 weeks ago

Overall this hotel is great.The hotel shuttle bus is only one bus per hour, and the shuttle bus is share with other hotels. 11pm is the last shuttle bus. If you arrived after 11pm, you will have to take taxi to the hotel.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Amber L
Response from hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport HotelResponded 6 days ago

Dear Amber Thank you for your brief review. Our shuttle bus runs once an hour during 10:30am to 2:20pm, however, it runs twice an hour from 3:20pm to 10:30pm Please check detailed schedule from our official website for you next visit. We look forward to...More

Reviewed 4 weeks ago via mobile

Good hotel with a very convenient location. Decor is little outdated. Shuttle service is very convenient and runs pretty accurately. For being a Hhonros Gold, I was upgraded and breakfast was included. Breakfast bar is full of options and is pretty elaborate. I recommend this...More

Thank TXniraj
Response from hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport HotelResponded 6 days ago

Dear TX Thank you for taking the time to review our hotel. We are delighted to know about your positive experience with our hotel and appreciate the 5 star rating. We look forward to welcoming when you visit Narita again. Regard Customer Feedback Manager, Hilton...More

Reviewed 4 weeks ago

Narita is focussed on the airport, so this hotel isn't surrounded but great tourist attractions but if you are looking for a blissful night's sleep in a soft comfy bed with awesome pillows, blackout curtains and a quiet environment, it's the right place for you....More

Thank Leisa D
Response from hiltonnarita, Customer Feedback Manager at Hilton Tokyo Narita Airport HotelResponded 6 days ago

Dear Leisa Thank you for taking the time to review our hotel and 5 star rating of our hotel. We are delighted with you comment about you had good night rest while staying at our hotel. As your comment, Narita is small city, however, good...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 140 - US$ 585 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Narita
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 140 - US$ 585 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Narita
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (900)
Room & Suite (340)
Dining (73)
Pool & Beach (12)
Family and Play Areas (1)
Questions & Answers
Ask a question
thewrennest
27 January 2018|
AnswerShow all 2 answers
Response from captric1 | Reviewed this property |
I am not associated with the Hotel. I wrote a good review is all. Uber is available in japan. Then the trains are pretty efficient if you get help from the concierge at the Hilton. The hotel runs a free bus to the train... More
0
Votes
thewrennest
27 January 2018|
Answer
Response from Tony A | Reviewed this property |
You need first to verify the cruise port (e.g., Tokyo or Yokohama). The easiest (and most comfortable) transport for you will likely be the Narita Express, which you can access in the basement of Narita Terminal 1 or 2... More
0
Votes
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12345612
Room Tips
"If you are a Gold or Diamond member, they will upgrade you to a deluxe room which seems a bit nicer"
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"don't go there, choose other airport hotels."
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"Not recommended"
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"Hotel provides shuttle bus to downtown (Furugome, Chiba) and airport both, remember to check with reception."
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