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ANA Crowne Plaza Hotel Narita

Ctrip.comUS$ 82*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 154*
US$ 82*
US$ 100*
US$ 101*
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ANA Crowne Plaza Hotel Narita
ANA Crowne Plaza Hotel Narita
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827 Reviews from our TripAdvisor Community

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Showing 401: English reviews
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London, United Kingdom
Reviewed yesterday NEW

Despite being rated a 4* hotel, I don't believe that the quality of the rooms reflect this and seriously need updating. Our rooms smelt like stale smoke Service was great especially reception and there are frequent bus services to the airport, although its really not that close. Restaurant at the front was very overpriced for what it was. I think...

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Helpful?
Thank harryre
plymouth
Reviewed 2 days ago NEW

Very close to Narita airport but a surprisingly quiet location. The bar on the top floor which also has a restaurant has a lovely view especially at sunset. The drinks are expensive as to be expected in Japan but they do have a "happy hour". There is a small convenience store in the lobby selling drinks, snacks and souvenirs. The...

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Helpful?
Thank pbhPlymouth
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear pbhPlymouth Thank you for your recent stay at ANA CROWNE PLAZA Narita. We appreciate your kind comment to our location, the bar, convenience store and so on. We are so happy to hear from you that your satisfied them. But, we would like to apologize you because our breakfast made you dissatisfied. We will try to improve the menu...

Wailuku, Hawaii
Reviewed 2 days ago NEWvia mobile

A convenient hotel when arriving in late afternoon and evening. Less expensive then in the city also. It was convenient to meet our friends who had arrived on an earlier flight. Rooms were nice and clean. They have an airport shuttle so it was very easy to get there. The buffet breakfast was good and a good price also.

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Helpful?
Thank dlsalse
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear dlsalse Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. ANA Crowne Plaza Hotel Narita

Montreal, Canada
Reviewed 2 days ago NEW

We stayed at this hotel for one night, after being picked up by the bus it took 35 minutes to arrive at the hotel! This is since it passes by T2-3 as well as another hotel. This was when there was no traffic. If there was traffic this could have taken close to an hour. I would probably not stay...

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Helpful?
Thank alexisonsmith
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear alexisonsmith Thank you for sharing a candid feedback regarding your recent stay with us. Rest assured that we are continuously improving our shuttle bus and services to better cater to your needs. We hope we could be of service again on your next visit to Narita. Sincerely, ANA Crowne Plaza Hotel Nairta

Reviewed 3 days ago NEWvia mobile

The hotel itself looks good, but service to customer was bad. One of the hotel staff treated me unkind with a bad attitude. Just because I parked the car wrong place when I tried to wait for my friends and to load our stuff in the car. The staff asked me to go somewhere else otherwise pay the money. I...

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Helpful?
Thank Thaweepong C
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Thaweepong-sama Thank you for staying with us at the ANA Crowne Plaza Hotel Narita. At the same time, we sincerely apologize that you recently experienced. We take guest feed back very seriously at the ANA Crowne Plaza Hotel Narita. Even though you parked in the wrong place, we must not treat our precious guest like that. Let me assure...

Hermosa Beach, California
Reviewed 6 days ago NEW

The hotel is located within a 10 minute drive of Terminal 2, bus stop 25, bus leaves every 30 minutes. Check-in is efficient and staff is multi-lingual and friendly. Rooms are clean but outdated, especially bathrooms. Breakfast buffet is OK. This is a very busy place with travelers, groups and crews. OK for a stop-over.

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Helpful?
Thank sjopjm
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Sjopjm Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. ANA Crowne Plaza Hotel Narita

Toluca Mex
Reviewed 6 days ago NEW

We chose the ANA Crowne plaza hotel to catch a flight on an early morning flight the next day, we arrived to the airport and took the shuttle which is a large bus and gets full (shuttle serves another hotel as well). Check in process was uneventful; room and furniture look dated but the room is clean and a good...

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Helpful?
Thank Blur_78
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Blur_78 Thank you for your candid review. We apologize that our check in process for your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we...

Reviewed 1 week ago via mobile

I didn't have much vacation leaves so I only stayed for 4 night in Japan, Narita specifically. My room in ANA Crowne Plaza was great. Enough for someone like me who's used to condo living in The Philippines. Room was always clean, the toiletries were replaced each day, except for the beddings which you would request by placing the card...

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Helpful?
Thank Renzel F
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Renzel F, Thank you for choosing ANA Crowne Plaza Narita and for leaving us a great review. We are very delighted to know that our staff and services were able to make you short stay in Narita worthwhile. We assure you that we are continuously improving to better cater to your needs. We are looking forward to welcoming you...

Atlanta, Georgia
Reviewed 1 week ago via mobile

We arrived after a flight from Dallas to meet a tour here. Upon arriving at the airport we were able to get directions for the courtesy shuttle fairly easily. We waited about 15 minutes for the shuttle. The driver was friendly and efficient to get us to the hotel. The check in was smooth. Upon arriving in the room -...

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Helpful?
1Thank RainCityTraveler
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear RainCityTraveler, Thank you for taking some time in sharing your feedback to us. We are very delighted to know that we were able to make your first night in Japan a good one. We appreciate your comments and will share these with our team to keep us motivated in continuously improving to better cater to your needs. We are...

Isle of Man, United Kingdom
Reviewed 1 week ago via mobile

Stayed here last night as close to airport this morning Had drinks in bar which has a happy hour from 5.30-7pm. Lack of staff and had to wait 20 mins for a drink We're with our party of 30 and only one member of staff serving even though other staff in restaurant or doing anything Had dinner in restaurant on...

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Helpful?
Thank helena h
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear helena h, Thank you for choosing ANA Crowne Plaza Narita and for sharing a candid feedback to us. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again,...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Narita

Address: 68 Horinouchi, Narita 286-0107, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Narita
Price Range: ₹ 3,738 - ₹ 11,857 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hotel Narita staff and other travellers.
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Questions? Get answers from ANA Crowne Plaza Hotel Narita staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't bother”
kimsL8101LX, 9 Apr 2017 | Read review
“High floor facing the airport.”
mhstewy, 16 Mar 2017 | Read review
“Great value. Be sure to request room not next to a family to avoid crying babies.”
Neynon, 18 Feb 2017 | Read review
“There are no bad ones. I was concerned about facing the airport... Don't be.”
SFRadio-Engineer, 14 Dec 2016 | Read review
“enroll hotel member for FREE internet.”
ambambamb, 27 Nov 2016 | Read review
5 of 5
Ctrip.com
US$ 82* /night
View Deal
Booking.comUS$ 100
CrownePlaza.comUS$ 101
TripAdvisorUS$ 100
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
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