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ANA Crowne Plaza Hotel Narita

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ANA Crowne Plaza Hotel Narita
ANA Crowne Plaza Hotel Narita
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748 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Reviewed 5 days ago NEW

love the hotel and love the supermarket inside it. have to try their cold milk tea drink. i love crown plaza wherever i go and the rooms are very comfy. you can easily take a taxi from the hotel and go to the city

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Helpful?
Thank Faisal A
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Faisal A, Thank you for always choosing the Crowne Plaza brand for for staying at ANA Crowne Plaza Narita during your visit to Narita. We are very happy to know that we were able to provide to your needs during your stay. As we are dedicated to provide the best hotel service to our guests, we assure you that...

Reviewed 1 week ago via mobile

I was at the hotel on 11th November. I travelled from Tokyo train station to terminal II and waited at bus top no 25 for the hotel shuttle . Hotel shuttle takes 25 min to reach hotel as it is a shared with other hotel On that day hotel had a statutory electricity shutdown for 4hr in the night starting...

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Helpful?
Thank Vijay B
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Vijay B, Thank you for staying at ANA Crowne Plaza Narita and for sharing your feedback with us. We are happy to know that despite your short stay, we were able to make your stay with us a good one. We hope to be of service again on your next visit to Narita. Sincerely, ANA Crowne Plaza Narita

New York City, New York
Reviewed 1 week ago

Stayed one night before my flight and found a very out of date hotel. The rooms are as clean as possible but since all is very old you get the feeling that it is not as clean as other places I visited in Japan. The showers still have curtains which is not very modern. Service was slightly less than the...

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Helpful?
Thank iophir
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear iophir, Thank you for staying at ANA Crowne Plaza Narita. We appreciate you taking the time to share your candid feedback with us. As we are dedicated to provide the best hotel experience to our guests, we assure you that we are continuously improving our products and services to better cater to your needs. We hope to be of...

Sao Paulo, SP
Reviewed 1 week ago

This is my second time in this hotel, but the room looked smaller than the one I stayed in my previous stay around 5 years ago. As a Platinum IHG Member, I was expecting larger room to set up my luggages prior to my long trip back home. The room and furnitures were dated and this property deserves a renovation....

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Helpful?
Thank Rubpy
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Rubpy, Thank you always choosing ANA Crowne Plaza Narita and for being one of our esteemed IHG Rewards Platinum member. We are happy to know that our staff, other services and dinner buffet were able to provide everything that you need whilst in our hotel. On a different note, we would like to express or sincerest apology for not...

Hong Kong, China
Reviewed 1 week ago

Stayed for a late flight arrival at Tokyo. -ve: * Furnish is a little bit dated and the room is dark at night. (A stand lamp would make a big difference) * Initially, some hicup on the house keeping (unwashed glass and coffee cups). Got an upgrade on the room which is a sincere compensation. +ve: * FREE shuttle to/...

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Helpful?
Thank ambambamb
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear ambambamb, Thank you for staying at ANA Crowne Plaza Narita and for leaving us a great review. We are very happy to know that we were able to meet your expectations during your recent stay with us. As we are dedicated to providing the best hotel experience to our guests, rest assured that we are continuously improving our products...

Olathe, Kansas
Reviewed 1 week ago

All Crown Plaza Hotels are nice that I have stayed and so is this one. The rooms do need updating but nevertheless are very clean and comfortable. The hotel is located a short distance from Narita airport and a nice shuttle bus is provided. The lobby is very nice and restaurants are good.

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Helpful?
Thank JamHam
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear JamHam, Thank you for staying at ANA Crowne Plaza Narita and for sharing your feedback with us. We are happy to know that you find our hotel a nice place to stay in whilst in Narita. As we are dedicated to provide the best hotel experience to our guests, we assure you that we are continuously improving our products...

Reviewed 2 weeks ago

It is my third time in this hotel, the staff is always nice and helpful. The best thing for me is the shuttle bus. There are plenty of good stuff there, amenities, spa installation, restaurants, pool and sauna. The rooms are needing an extra paint and a bit more of light, but they are clean and comfy. At the reception...

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Helpful?
Thank Lissa N
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear Lissa N, Thank you for staying at ANA Crowne Plaza Narita and for sharing your feedback with us. We are happy to know that our staff were always able to assist you whilst in our hotel. We are very sorry if this time, you were able to encounter this mistake from our end. As we are dedicated to provide...

Brisbane, Australia
Reviewed 2 weeks ago

Stayed one night en route to Finland, took shuttle from airport (on time). Reception staff very polite and welcoming and upgraded us to larger room, our IHG membership gave us free wifi. Room very clean and well maintained. Enjoyed the included breakfast. The only negative to our stay was the early morning wake-up from the earthquake off Fukushima, which put...

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Helpful?
Thank MVE51
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear MVE51, Thank you for being one of our IHG Rewards members and for leaving us a great review. We are very happy to know that you had a great stay with us. As we are dedicated to provide the best hotel experience for our guests, we make sure that we are continuously improving, from our staff and services to...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

I was in narita for a couple of days and i stayed in this hotel. This hotel is near the airport but far from the main narita town. Good thing they offer bus services going narita station. They also offer airport services via scheduled bus. You just have to check the bus schedules on their webpage. The hotel in general...

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Helpful?
Thank LevAgus
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear LevAgus, Thank you for staying at ANA Crowne Plaza Narita and for leaving us a great feedback. We are very happy to know that we were able to meet your needs during your recent stay with us. Please know that we are continuously improving our products and services to provide the best hotel experience our every guest deserve. We...

Vienna, Austria
Reviewed 4 weeks ago

The hotel has seen better days and I would say it is more 3 than 4 stars now. The only selling point is the shuttle bus which was punctual and the driver made his job like a shinkansen staff. For one night would be ok, but we were unlucky and got an upgrade for the junior suite on the 16th...

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Helpful?
Thank KuK_Traveler
ANACPNRT, Manager at ANA Crowne Plaza Hotel Narita, responded to this review

Dear KuK_Traveler, Thank you for staying at ANA Crowne Plaza Narita and for sharing a candid feedback with us. Please accept our sincerest apology for the inconvenience you may have experienced during your recent stay as well as the way how our team member responded to your query. As we are very much committed to provide satisfaction and quality hotel...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Energise in the Fitness Centre and spa at the ANA Crowne Plaza Narita hotel, 15 minutes by complimentary shuttle bus from Narita Airport. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Narita

Address: 68 Horinouchi, Narita 286-0107, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Narita
Price Range: ₹ 4,223 - ₹ 10,693 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Narita 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
Crowne Plaza Narita
Narita Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hotel Narita staff and other travellers.
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Questions? Get answers from ANA Crowne Plaza Hotel Narita staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“enroll hotel member for FREE internet.”
 of 5 bubbles ambambamb, 27 Nov 2016 | Read review
“Stayed in room 1611, on airport side, heard a few planes taking off but didn't bother us.”
 of 5 bubbles MVE51, 21 Nov 2016 | Read review
“Stay away from top floor junior suite (room 1618) and check the room if the ventilation is stoppable before moving in.”
  • The unstoppable high-power noisy vent just above the writing desk. Another one is in the bathroo
 of 5 bubbles KuK_Traveler, 8 Nov 2016 | Read review
“ask for a room with mountain view”
 of 5 bubbles 426rens, 12 Sep 2016 | Read review
“Get a room up high and watch the airplanes land and takeoff”
 of 5 bubbles DenverDenny, 28 Aug 2016 | Read review
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