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New Otani Makuhari Hotel

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New Otani Makuhari Hotel
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376 Reviews from our TripAdvisor Community

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Showing 104: English reviews
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Kobe, Japan
Reviewed 2 weeks ago

Stayed two nights at the New Otani. Check-in was easy and the staff was very helpful. Applied for the New Otani Club earlier but did not receive the card by the time I checked in. The staff followed thru and I was given club status within the hour. The room was standard and comfortable. The bar at the top floor...

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Thank captainked
Abbotsford, Canada
Reviewed 8 March 2017 via mobile

Service staff is rude and arrogant. How can you have a hotel of this size without access to a gym facility. Simply unacceptable to charge 5400 yen PER gym use! Here on business for 6 days and will never direct any further business to this antiquated, arrogant, inadequate facility. Have travelled the world and never once have not had access...

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Thank Pepperman13
Hong Kong, China
Reviewed 28 February 2017

From Narita airport easy reachable via the airport shuttle bus services. The hotel is very large and offers all the amenities you’d expect from a 4 star category. We had a room at the garden wing/tower. Electric installations and appliances are still in analog mode; so in principal acceptable but renovation works are definitely necessary. The breakfast room at the...

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Thank Thomas_0608
London, United Kingdom
Reviewed 18 February 2017

I stayed at the New Otani, Makuhari and was suitably impressed. The breakfast buffet was good, the staff friendly and helpful and the general quality of the hotel good. It is convenient for the Messe and is close to the JR station (5 minutes walk) to access central Tokyo. The main issue was in the room - there is a...

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Thank John_C_Ldn
Boston, Massachusetts
Reviewed 30 December 2016

I had stayed at the New Otani Main Chiyoda Ku Tokyo earlier this year and was very impressed. when traveling on business to Makuhari Messe, I decided to stay at the New Otani Makuhari. The lobby area and restaurants are up to par but the room I was given was pretty jaded. more importantly it did not have a safe,...

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Thank foodystar
Ottawa, Canada
Reviewed 21 December 2016

Our room was immaculate, large for Tokyo, a bit dated but still quite elegant. The restaurants and public areas quite nice, I would skip the buffet in the tower as we found it rather expensive and not the best value although it was full when we went so maybe we missed something. The gardens are the highlight of the hotel,...

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Thank susanbbanderson
Reviewed 16 December 2016 via mobile

This hotel is a nice but a non renovated hotel since years. But everything is in what you need. Tea cooker with the bags included but not coffee, the coffee costs 350 💱in a cup to go. The mall is around, 100 💱shop around 😊the station 4 mins walk, the next mall from this station is reachable within 10-15 mins....

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Thank Khadije
Jakarta, Indonesia
Reviewed 4 December 2016

Went there to attend a conference at the conference center next door. It's a good choice if you have business in that area, otherwise very far away from main attractions and almost 1 hour to the airport. Service is good, with most staff speaking good English. Rooms are a bit small, but so are most in Tokyo. Overall ok.

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Thank Javier S
Reviewed 28 November 2016 via mobile

Perfectly located in a business district for all forms of business events. A wide range of factory outlets are just a walling distance from the hotel, no need for Tokyo shopping as almost all good nrands are there with rationale prices (tax free if > ¥5000 with a passport). Nearest station (JR, not subway as it's a little far from...

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Thank aaayounis
Reviewed 24 November 2016 via mobile

Rooms are ok, according to prices, being a global traveler I know I should expect less in Japan. Hotel services are poor...even Gym usage is not included in price :( . For a business traveler try to find something else around.

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Thank legobee

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Satsuki
Satsuki
Cuisines: Japanese
Senbazuru
Senbazuru
Cuisines: Japanese
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about New Otani Makuhari Hotel

Address: 2-120-3 Hibino, Mihama-ku, Chiba 261-0021, Chiba Prefecture
Region: Japan > Kanto > Chiba Prefecture > Chiba > Kaihin Makuhari Station
Price Range: ₹ 6,677 - ₹ 26,124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Otani Makuhari Hotel 4*
Number of rooms: 418
Reservation Options:
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Also Known As:
New Otani Makuhari Chiba
Hotel New Otani Makuhari
Hotel Style:
#1 Business Hotel in Chiba
#1 Spa Hotel in Chiba
#1 Luxury Hotel in Chiba
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Questions & Answers

Here's what travellers have asked, with answers from New Otani Makuhari Hotel staff and other travellers.
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Questions? Get answers from New Otani Makuhari Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early for a good rate and room.”
captainked, 10 Apr 2017 | Read review
“beware of a lack of powerpoints in the room to charge / use equipment conveniently”
John_C_Ldn, 18 Feb 2017 | Read review
“Choose a room with balcony if you are smoker”
Expat_SandTraveller, 3 Dec 2016 | Read review
“Ask for a corner room, view to the sea.”
edotako59, 14 Nov 2016 | Read review
“Look for seaview rooms, spectacular, at good days you can see mount Fuji in the distance across the ocean”
133Bolonka, 18 Oct 2016 | Read review
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