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Smile Hotel Otaru

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1 room 2 adults 0 children
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140 Reviews from our TripAdvisor Community

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Showing 32: English reviews
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Cebu City, Philippines
Reviewed 6 days ago NEW

This hotel is good for overnight stay when you visit Otaru by train. Most attraction is just 5 to 10 minutes walk. I stayed at the annex. The bed foam was dated and can be uncomfortable. There is no milk anymore that other reviewers mentioned below but have unlimited coffee instead. Breakfast is not good but was not expecting anything...

Thank livewirecebu
Reviewed 19 March 2017 via mobile

Just 5 mins walk from Otaru station! Many restaurants nearby and it's close to Otaru Canal, just 6 mins walk. Although room is small but all needed is ready there. Japanese breakfast taste standard : P

Thank BreadChan
Singapore, Singapore
Reviewed 4 March 2017

The only reason we choose this hotel is because of the price. It is cheap for a decent hotel. So we are also not expecting much. We went there in Feb, and it was still snowing everyday. So one point to note during winter time, as the hotel is situated some walking distance away from the train station, and with...

Thank liting2015
Sarawak, Malaysia
Reviewed 24 November 2016 via mobile

Had a pleasant stay. Adjacent to JR station, fresh market, and otaru canal. Room is clean and space is bigger compare to hotel in city. Price is literally a bit high. As we searched, this hotel offered the cheapest price among other hotels.

Thank Catherine L
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 25 October 2016 via mobile

This room that we had is a twin bed room of reasonable size, however the bathroom is tiny and the bath tub is probably half the size of the normal one. You wouldn't be able to turn in the bathroom without knocking the walls which luckily are all fibreglass. Room is clean.

Thank Francis K
Bangkok, Thailand
Reviewed 28 July 2016

The room is clean and comfortable . The staff is nice and location is 5 min walk to Otaru canal. Anyway, my feel check in process and car parking is not quite comfortable. The check-in lobby and room to stay is separate building you have to cross road.If you self-drive and need to drive out at night may not available.

Thank iPatz
Singapore, Singapore
Reviewed 26 July 2016

Rooms were slightly dated, however made up by the simple yet good breakfast. However, you will need to queue for the breakfast especially if their hotel is packed. Parking charges for hotel guest at 600yen is a bit steep.

Thank Roy F
Reviewed 27 June 2016

Good location where convenience shops and few cafe and eateries are nearby, walking distance to the Otaru canal about 500 meter. Comfortable room but with small bathroom. Provide a set of western style breakfast per person except salad, fruits and hot drinks till your satisfaction. Car park provided with 600 yen per day. Value for money.

Thank Liew N
Reviewed 19 June 2016 via mobile

a wonderful trip visit in Otaru. with a few friends. early spring. many flowers blooming. choose Smile hotel with a good location from JR Station. with baggages within walking distance. Thanks to Smile hotel. supply of fresh milk to hotel guest. for your generosity. Front desk staffs are very Helpful to keep our baggages in locker room when we checkout....

1Thank ngumuihua
Reviewed 11 June 2016 via mobile

Looked not new in the new building. Very good location near station, attractions and restaurants. All are in walking distance. Good facility. Free internet. The restroom in 4 beds room should be bigger. Free Hokkaido milk! The car park should be free.

Thank Happy P

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  • Free Internet
  • Room Service
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Room Service
  • Laundry Service

Additional Information about Smile Hotel Otaru

Address: 3-5-14 Inaho, Otaru 047-0032, Hokkaido (Formerly Otaru Green Hotel)
Region: Japan > Hokkaido > Otaru
Price Range: ₹ 2,463 - ₹ 7,844 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smile Hotel Otaru 3*
Number of rooms: 90
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Also Known As:
Smile Hotel Otaru Hokkaido
Hotel Style:
#1 Best Value Hotel in Otaru
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Questions & Answers

Here's what travellers have asked, with answers from Smile Hotel Otaru staff and other travellers.
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Questions? Get answers from Smile Hotel Otaru staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the room with bed is better.”
RoyF473, 25 Jul 2016 | Read review
“car park and check-in counter are at main building, if your room is at annex wing, need to push your heavy luggage across the road .”
929liewn, 27 Jun 2016 | Read review
“If one is concerned over the hotel's location near to the funeral parlour, then please avoid.”
mirgoh, 16 Dec 2015 | Read review
“try to avoid getting a room with small double bed if you're travelling as a couple!”
Shamijoe, 20 Oct 2015 | Read review
“Maybe the rooms in the main building are better. Ask for a non-smoking room.”
  • train station not far away
  • bathroom
  • work desk and old lamp
  • single room
realessence, 25 Jun 2015 | Read review
5 of 5