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Smile Hotel Hakodate

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Smile Hotel Hakodate
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307 Reviews from our TripAdvisor Community

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Showing 67: English reviews
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Reviewed 4 weeks ago via mobile

Stayed overnight on the way from Tokyo to Sapporo. Served it's purpose as a rest point between our travel points. Good reception staff and very customer centric. Wifi is strong. Bathroom is standard and clean enough. 3-5 minutes walk from the JR station with suitcases in tow, near a family mart for overnight necessities. Good walk to the morning hakodate...

Thank Lhen Q
Singapore, Singapore
Reviewed 1 February 2017

Smile Hotel Hakodate is a budget hotel, know what to expect as you get what you pay for. Despite some fellow reviewers' complaints about a lack of cleanliness in the hotel rooms, our room was decent and clean (maybe we were lucky?). Similar to many business hotels in Japan, the room is small. Basic amenities (e.g. hairdryer, shower gel etc.)...

Thank jamie801
Kuala Lumpur, Malaysia
Reviewed 6 January 2017 via mobile

Very convenient place because just situated across the road opposite JR station. There are also many food restaurants that can be reached by walking distance. Room is decent but small. Bathroom is small as well. Overall I think my stay was average. I just wish that the hotel staff can be more friendly and approachable because few times I tried...

Thank Eaglestravel
kuala lumpur
Reviewed 27 December 2016

Family of 14 (including 2 children under 8years and 1 baby under 6 mths) travelling together! Double Room is pretty small and so is the bathroom but we were ok with it. Location is very good - just across the JR station and tram station is also sorta across the road. Staff are very accommodating. Shops and cafes all within...

Thank farakins
Reviewed 26 December 2016 via mobile

Great location. Just right across the street from JR Station and near the Hakodate-Ekimae Tram station as well as other sight-seeing spots are all within walking distance from the hotel or a short bus ride. We paid ~ $80 USD /n for it. Other than the cheap prices, and location, that's about it. Hotel is quite dated and doesn't look...

Thank Felix C
New York City, New York
Reviewed 26 December 2016 via mobile

Very disappointed. We checked in early and they didn't have any non-smoking rooms. The room we got is old and rustic. The condition of the entire hotel is pretty bad actually. The nearby four points by Sheraton is only 30 - 40 USD more. Should have booked that one instead. You lost ur smile as soon as u step into...

Thank Jasmine L
Reviewed 17 December 2016 via mobile

Booked this last minute due to a flight cancellation. It did the job and no complaints but the rooms are a little bit run down. For the money its adequate and seemed clean enough. Bathroom was small but clean, shower was ok. Location is good being across the street from the train station.

Thank Nick M
Reviewed 13 December 2016 via mobile

Great location just outside the Hakodate JR station, bus terminal and the street car station (Hakodate Ekimae) which will take you all over Hakodate for sightseeing. Room is small but adequately equipped. Lots of restaurants including the popular Daimon Yokocho within 5 mins walk and ramen shop right next to the hotel.

Thank Sue Ann L
Reviewed 26 November 2016 via mobile

The hotel is located directly opposite Hakodate JR station. Rooms are extremely clean. Staff speaks good English making check-in checkout fuss free. Room size is very small though. More of a business hotel.

Thank MMMKl
Reviewed 1 November 2016

we stay there for 2 nites,room is clean n neat the hotel is very near to Morning Market, The Brick warehouse and is jus opp the Hakodate Station. Parking is free but now they charge Y500 I don't why, (should not charge) The location is very central if you are driving.Will be back to stay on my next trip

1Thank Kwan O

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  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Smile Hotel Hakodate

Address: 20-11 Wakamatsucho, Hakodate 040-0063, Hokkaido
Region: Japan > Hokkaido > Hakodate
Price Range: ₹ 2,291 - ₹ 8,444 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smile Hotel Hakodate 3*
Number of rooms: 271
Reservation Options:
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Also Known As:
Smile Hotel Hakodate Hokkaido
Hotel Style:
#6 Best Value Hotel in Hakodate
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Questions & Answers

Here's what travellers have asked, with answers from Smile Hotel Hakodate staff and other travellers.
2 questions
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2 months ago
Kuala Lumpur, Malaysia
over a year ago

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Questions? Get answers from Smile Hotel Hakodate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get rooms in Tower C - more spacious”
 of 5 bubbles farakins, 26 Dec 2016 | Read review
“High floors is always good”
 of 5 bubbles , 1 Nov 2016 | Read review
“must choose the room facing the JR Station”
 of 5 bubbles choyw732, 20 Jan 2016 | Read review
“Pick the top floor for stunning views”
  • The expansive view from 12th floor
  • Budget hotel still equipped with smart toilet system!
  • Simple bathroom set up
  • The actual view from the room
 of 5 bubbles GMV-GotMyVote, 23 Nov 2015 | Read review
“High floors for an ocean view”
 of 5 bubbles Travel0gic, 14 Jul 2015 | Read review
5 of 5