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Mitsui Garden Hotel Okayama

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Certificate of Excellence

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Certificate of Excellence
Really acceisible and convenience We are located on 2 minutes from JR Okayama Station. Easy access to big shopping mall including a big supermarket and foodcourt. Compact and comfortable room and stay with Free-Wifi. We aspired to give you restful time. Relax in a calm atmosphare, with chic interiors and views of greenery. Room Facilities TV / Fridge / Telephone / Bathroom (toilet, hower and bath module) / Kettle / Hair dryer / Air purifier with humidifier function Restaurant Garden Cafe (1F) *For Breakfast Only In this bright and open space, café customers can enjoy a Japanese and Western style buffet. We offers over 20 Japanese and Western style dishes, including local specialties made with local ingredients. Public Bath (10F) *For stay guest Only We understand the pleasure of slipping into a large hotel bath. Even business travellers can stretch out and let the tiredness of the day melt away in amoment. Our guests really appreciate the comfort of
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Spa
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
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HOTEL STYLE
Safe
Quiet
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680Reviews
564Photos
5Q+A
8Room tips
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Popular mentions
We spent a night at this hotel holidaying south of Japan. Location of hotel is excellent as it is just next to Shinkansen train station. Hotel room size is pretty good and well maintained. Hotel staffs are pretty good with English and able to give us good advise to the nearby
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Response from mgh-okayama, フロント オフィス マネージャー at Mitsui Garden Hotel Okayama
Responded 24 Jan 2019
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and distributing your time to share your feedback. We are so fortunate enough to know that you were impressed with our location which is one of the selling points. As you mentioned, there are some convenient public transports and a big intersection where a lot of bus stops are kindly gathered. Furthermore, some of the famous attractions such as Okayama Korakuen, Saijyo Inari Shrine and Naoshima are good for discover of Japan. On the other hand, we are sorry to hear that the size of your room did not meet your expectations. We would appreciate your kind understanding for the room situation in the city of Japan. Okayama is densely populated city, we designed most of our room a bit compact but for function and convenience. Furthermore, we regret to hear that the room rate could not exceed your expectation. Regarding with the price, as you may know, the room rate is changeable depending on the season and occupation of room. Furthermore, we are disappointed to hear that you were not satisfied with our room amenities which is bottle of water and coffee. In order to stay more comfortably for all guest’s from overseas, the process is not something that can be carried out within a short period of time but we do hope that our willingness to help our guests in every need and the effort placed can create the comfortable environment for all our guests. However, your comments have been shared with concerned departments for our next renovation in our future. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit. Front Office Manager
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This is my second time staying at Mitsui Garden Hotel Okayama (4 nights), I travel myself this time, unlike last time was traveled with girlfriend. The single room is typical size but not too small compared to other 3 star hotels, the bed is semi-double which is big enough for
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Response from mgh-okayama, フロント オフィス マネージャー at Mitsui Garden Hotel Okayama
Responded 15 Jan 2019
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and distributing your time to share your detailed feedback. We are fortunate enough to know that our location and public bath room could meet your satisfaction. Our hotel is ideally located close to the Okayama station that allows travelers to enjoy the convenience of our location. The location of our hotel is very central to everything and easy to access such as train station and Okayama Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Okayama city where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment. Furthermore, we have received so many positive comments from thousands of our guests in the past on our well-equipped public bath which has a superb little Japanese garden view. You can have a refresh and relax time at the public bath room. On the other hand, we are sorry to hear that the size of your room did not meet your expectations. We would appreciate your kind understanding for the room situation in the city of Japan. Okayama is densely populated city, we designed most of our room a bit compact but for function and convenience. However, your comments have been shared with concerned departments for our next renovation in our future. Once again, thank you for taking time to share your feedback, and we look forward to hopefully welcoming you back again in the not too distant future. Front Office Manager
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I just spent 3 nights at the hotel and it was really excellent service and amenities. I must mention though, don't book with Agoda! They roped me into booking with them instead of straight with the hotel and I ended up paying more and it didn't include breakfast! Breakfast was
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Response from mgh-okayama, フロント オフィス マネージャー at Mitsui Garden Hotel Okayama
Responded 14 Dec 2018
Thank you very much for having stayed at Mitsui Garden Hotel Okayama and taking the time to share your experience with us. Firstly, we are delighted to learn that you enjoyed many aspects of your stay including our service, amenities, and convenient location. We are pleased that our team left you with a positive impression. On the other hand, we regret to hear about your unpleasant experience regarding your reservation through the online travel agency. However, we are glad that you were satisfied with our breakfast and rest of your stay with us. Once again, we very much appreciate your feedback, and it would be our pleasure to have you stay with us again the next time you visit Okayama. Front Office Manager
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There is a common annoying feature that one finds in many hotels in Japan. They restrict your ability to cool down the room based on the CALENDAR! It's just crazy. It's November, so it simply MUST be cold and we MUST keep all the rooms hot. It's infuriating. The number one most
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Response from mgh-okayama, フロント オフィス マネージャー at Mitsui Garden Hotel Okayama
Responded 24 Nov 2018
Thank you for having stayed at Mitsui Garden Hotel Okayama and taking the time from your busy schedule to share your valuable feedback. We are very sorry to hear that we haven’t inform our air conditioner is central control system in all rooms. We understand how important condition and facilities of rooms when you choose the hotel. We very regret to hear that we were unable to meet your expectation in regards to our room condition. Kindly be advised that air conditioning system, heating and cooling, can be varied by our staff according weather, the season and other factors. In this case, the possibility of the cause would be a rise in temperature by unseasonal weather. We always happy to help the guest requests as much as possible. So, if you need some rental items such as an electric fan, a humidifier, extra pillows etc., please feel free to contact front desk. However, we have addressed your comment with the concerned department heads to pay attention for future improvement. Once again, your feedback is highly appreciated and we hope you will give us the opportunity welcoming you back in future. Front Office Manager
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Stayed one night at mitsui garden Okayama . Was the worst hotel stay ever. The Aircon doesn’t work, we had to open the windows but the sound of traffic was too loud for a peaceful sleep. The beds were too soft and the pillows with the beads was hard and uncomfortable. Only plus
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Response from mgh-okayama, フロント オフィス マネージャー at Mitsui Garden Hotel Okayama
Responded 17 Feb 2019
Thank you very much for having chosen at Okayama from among a number of hotels and taking time to review of the hotel. We very regret to hear that we were unable to meet your expectations in regards to our room condition. Kindly be advised that air conditioning system, heating and cooling, can be varied by our staff according to the weather, the season and other factors. In this case, the possibility of cause would be rise in temperature by unseasonal weather. So if you need some rental items such as an electric fan, a humidifier, extra pillows etc., please feel free to contact front desk. With regards to our pillows, we felt apologetic that you coud not have peaceful sleep during your stay. We offer a comfortable sleep to the guest with our original one which we developed jointly with LOFTY. Guests can find their preferred pillow type by choosing between soft and firm layers, and higher or lower side units. We offer the best selection items for our guest to stay comfortably. However, we keep your valuable comment in our mind, and we will make use of your comment for our future renovation. Once again, we appreciate your feedback and look forward to welcoming you back to the Mistui Garden Hotel Okayama in the near future. Front Office Manager
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All photosTravellerRoom & SuiteDining
Professional photo exclusively commissioned by TripAdvisorMitsui Garden Hotel Okayama
The Superior Double Room at the Mitsui Garden Hotel Okayama
Professional photo exclusively commissioned by TripAdvisorMitsui Garden Hotel Okayama
The Standard Twin Room at the Mitsui Garden Hotel Okayama
Professional photo exclusively commissioned by TripAdvisorMitsui Garden Hotel Okayama
The Economy Single Room at the Mitsui Garden Hotel Okayama
Professional photo exclusively commissioned by TripAdvisorMitsui Garden Hotel Okayama
The Double Room with Small Double Bed at the Mitsui Garden Hotel Okayama
Photo provided by managementMitsui Garden Hotel Okayama
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Thank you for your inquiry to us. Actually we don't have any pool at our hotel. Insted of that, there is a public bath for our guest with no charge. It is opend 3:00PM-1:00AM, and 6:00AM-9:00AM. It may be crowded depend on the hour. We are sorry for our inconvenience, and thank you for your kind understanding. If you have any other inquries, please feel free to ask us. Best Regards, Mitsui Garden Hotel Okayama, Reception, Sakura Kawakami
1 vote
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Hello are kids welcome to stay at this hotel? Both are under 6yo and can share on existing bedding.
What is parking fee?
0 votes
Hello are kids welcome to stay at this hotel? Both are under 6yo and can share on existing bedding.
During my stay, saw some kids of young age but do not know if they were staying in the parents' bed or additional one?
0 votes
Please advise when the breakfast starts and ends? Thanks!
Thank you for your inquiry to us. Out breakfast restaurant is opened 6:30AM-10:00AM, and last entry is 9:50 AM. If you have any other inquiries, please feel free to ask us. Mitsui Garden Hotel Okayama, Reception, Sakura Kawakami
0 votes
What is parking fee?
Private parking is available (reservation is not possible) and costs JPY 1080 per per night , 48Car(s) , First-come first-served basis, no advance reservation. Extra fees 1hour JPY 310 (Vehicle Clearance) Height 1,550mm Length Under 5,000mm Width Under 1,850mm Weight Under 1,900kg Outer width of tire Under 1,810mm Minimum ground clearance 110mm The car park can become crowded, so please be sure to allow plenty of time for your departure. If the hotel parking is full or you cannot use it due to vehicle restrictions, we will recommend nearby car parks partnered with the hotel. Partnered car parking is available at a location nearby (reservation is not possible) and costs JPY 1030 per day.
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"I, was told that the hotel is surrounded by tall building. Mine faces the rear, Aeon Mall."
"Request a larger pillow. They are still hard, but better than the grainy ones."
"Don't stay here unless you know you are getting a decent size and decently furnished room."
"Do not take room with small double bed , the bed is then actually not small but the room is to smsll"
"Close to a mall and train station."
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PRICE RANGE
US$ 67 - US$ 174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mitsui garden okayamaokayama mitsui garden hotel
LOCATION
JapanChugokuOkayama PrefectureOkayamaOkayama Station
NUMBER OF ROOMS
352
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