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ANA Crowne Plaza Niigata

265 reviews
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Traveller (185)
Room & Suite (127)
Dining (58)
Overview
  • Excellent26%
  • Very good53%
  • Average19%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Concierge
Accessible rooms
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (265)Write a Review
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All reviewsair conditioningwalking distancereasonable sizeplatinum membercomfortable staysuperior twintrain stationminute walksausagedesktemperatureisetaninternetamenitiesloftekicity
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1 - 5 of 28 reviews
Reviewed 12 January 2018

Walk 15 min. from JR station. If you have big bag, I think you better to take taxi. Room is ok and staff is nice. English is no problem for them. The Price is reasonable but I rather to stay nearby JR station next time.More

Thank Sam C
Response from anacpngt001, Room Reservation at ANA Crowne Plaza NiigataResponded 16 January 2018

Thank you so much for staying at ANA Crowne Plaza Niigata and we would like to appriciate for your feedback during your stay. We are pleased you to compliment for our hotel service and we're happy to hear that you were being confortable to stay....More

Hotel's Favourite
Reviewed 11 October 2017 via mobile

I was on a road trip with friends for a few days visiting different Sake breweries before arriving Niigata. We have piled on a lot of gifts along the trip in the car. The staff was extremely helpful in getting everything off the car and...More

Thank semanticvision
Response from anacpngt001, Room Reservation at ANA Crowne Plaza NiigataResponded 13 October 2017

Thank you for staying with us and we appreciate to accept the hotel review from you. Niigata is famouse for rice and Sake so you're on the very good trip. We're happy if you like Sake in Niigata. We're really happy to hear that you're...More

Reviewed 17 October 2017

My check- in was as fast as any I have ever had – I gave my name, and they handed me the key, that was it. No form- signing, no credit card handover. IHG does a great job with its elite- status members and this...More

Thank MunichEricJ
Response from anacpngt001, Room Reservation at ANA Crowne Plaza NiigataResponded 19 October 2017

Thank you so much for staying with us at ANA Crowne Plaza Hotel Niigata and we appreciate to accept the hotel your feedback during your stay. We are pleased to compliment for our hotel service. We're so happy to hear from you that you're staying...More

Reviewed 21 August 2017 via mobile

Stayed here a couple nights with family. Superior twin rooms were decent size, certainly recommend over standard twin. Our rate included breakfast which is excellent, can enjoy traditional Japanese or Western breakfast. Lots and lots of choices, including omelet chef. Location is great, as it's...More

Thank Derek B
Response from anacpngt001, Room Reservations at ANA Crowne Plaza NiigataResponded 30 August 2017

Thank you for staying with us and review from you. We are really happy that you like the breakfast. On the facility such as air conditioning during the stay, we apologize fro in convenience. We are aiming for betr hotel service and will continue to...More

Reviewed 13 August 2017

Was trying to book a hotel in Nagaoka for the fireworks but unsuccessful! As I am a platinum IHG member, I decided to give this hotel a try. IHG hotel can not be bad, especially in Japan. The walking distance from JR Niigata station is...More

1  Thank Guan T
Response from anacpngt001, Room Reservation at ANA Crowne Plaza NiigataResponded 17 August 2017

Thank you for staying with us at ANA Crowne Plaza Hotel Niigata and we are pleased to see your review about the staying. We're so happy that Niigata is favorite for you and you feel that you wants to stay here again. Benke is also...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
US$ 67 - US$ 237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Niigata
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 67 - US$ 237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Niigata
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (185)
Room & Suite (127)
Dining (58)
Business Centre & Event Rooms (2)
Questions & Answers
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HI_TRVLR
26 May 2016|
AnswerShow all 2 answers
Response from Rideau-Rambler | Reviewed this property |
Hi, I used only the wired connection to my laptop, but it worked flawlessly.
1
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Room Tips
"Rooms on the front are larger and have a view of the Shinano River"
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"Upper floors have excellent views."
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"Ask for room in the upper floors"
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"Non-smoking"
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