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Walk 15 min. from JR station. If you have big bag, I think you better to take taxi.
Room is ok and staff is nice. English is no problem for them. The Price is reasonable but I rather to stay nearby JR station next time.More
Thank Sam C
Response from anacpngt001, Room Reservation at ANA Crowne Plaza NiigataResponded 16 January 2018
Thank you so much for staying at ANA Crowne Plaza Niigata and we would like to appriciate for your feedback during your stay.
We are pleased you to compliment for our hotel service and we're happy to hear that you were being confortable to stay....More
I was on a road trip with friends for a few days visiting different Sake breweries before arriving Niigata. We have piled on a lot of gifts along the trip in the car. The staff was extremely helpful in getting everything off the car and...More
Response from anacpngt001, Room Reservation at ANA Crowne Plaza NiigataResponded 13 October 2017
Thank you for staying with us and we appreciate to accept the hotel review from you.
Niigata is famouse for rice and Sake so you're on the very good trip. We're happy if you like Sake in Niigata.
We're really happy to hear that you're...More
My check- in was as fast as any I have ever had – I gave my name, and they handed me the key, that was it. No form- signing, no credit card handover. IHG does a great job with its elite- status members and this...More
Response from anacpngt001, Room Reservation at ANA Crowne Plaza NiigataResponded 19 October 2017
Thank you so much for staying with us at ANA Crowne Plaza Hotel Niigata and we appreciate to accept the hotel your feedback during your stay.
We are pleased to compliment for our hotel service.
We're so happy to hear from you that you're staying...More
Stayed here a couple nights with family. Superior twin rooms were decent size, certainly recommend over standard twin. Our rate included breakfast which is excellent, can enjoy traditional Japanese or Western breakfast. Lots and lots of choices, including omelet chef. Location is great, as it's...More
Thank Derek B
Response from anacpngt001, Room Reservations at ANA Crowne Plaza NiigataResponded 30 August 2017
Thank you for staying with us and review from you.
We are really happy that you like the breakfast.
On the facility such as air conditioning during the stay, we apologize fro in convenience.
We are aiming for betr hotel service and will continue to...More
Was trying to book a hotel in Nagaoka for the fireworks but unsuccessful!
As I am a platinum IHG member, I decided to give this hotel a try.
IHG hotel can not be bad, especially in Japan.
The walking distance from JR Niigata station is...More
1 Thank Guan T
Response from anacpngt001, Room Reservation at ANA Crowne Plaza NiigataResponded 17 August 2017
Thank you for staying with us at ANA Crowne Plaza Hoteｌ Niigata and we are pleased to see your review about the staying.
We're so happy that Niigata is favorite for you and you feel that you wants to stay here again. Benke is also...More