We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveller (20)
Room & Suite (5)
Dining (1)
You may also like:
See all
Nearby Hotels
  • Excellent29%
  • Very good43%
  • Average16%
  • Poor8%
  • Terrible4%
21 Oct 2016
“Good Service”
6 Jun 2015
“I will not stay in this ryokan, again.”
Name/address in local language
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (24)
Filter reviews
3 results
Traveller rating
Traveller type
Time of year
More languages
See what travellers are saying:
Updating list...
Reviewed 21 October 2016

The staff are very nice and helpful. Staff at front desk can speak English and Mandarin. They also helped us call taxi and gave us instruction on how to go to places. Food is good and more than enough. The room is comfortable too. It's...More

1  Thank Panda06
Reviewed 6 June 2015 via mobile

I stayed this ryokan, but their facility was rubbish. No, small light, and I have to stay in dark room after I turn off the light. I'm sure I will die if I get any earthquake. Also, I couldn't find any key of security box,...More

Thank ted-k-jp
Reviewed 19 February 2014

My wife and I stayed here for one night including Japanese dinner and Japanese breakfast. When we were approaching to the main gate, we were welcomed by several friendly staff. Check-In was very efficient, and we were guided to our room with one of the...More

Thank mm_kiki
Most Booked Properties in Matsumoto
See allSee all
Price range
US$ 74 - US$ 303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Top resorts Hotel in Matsumoto
Number of rooms
Reservation Options
TripAdvisor is proud to partner with Booking.com, JAPANiCAN, Expedia, Travelocity, Orbitz, Priceline and Agoda so you can book your Umenoyu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Japan > Chubu > Koshin'etsu > Nagano Prefecture > Matsumoto > Asama Onsen
Add Photo Photos
Traveller (20)
Room & Suite (5)
Dining (1)
Questions & Answers
Get quick answers from Umenoyu staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing