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Richmond Hotel Matsumoto

617 reviews
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Traveller (135)
Room & Suite (116)
Dining (9)
Overview
  • Excellent37%
  • Very good51%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“train station”(26 reviews)
“bath salts”(4 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Multilingual Staff
Wheelchair Access
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (617)Write a Review
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All reviewstrain stationbath saltsdepartment storegood sizethe cafe downstairsjapanese standardshigh floorthe ground floordeluxe double roomgenerous sized roomsweren tefficient hotelusual facilitieswalkable cityluggage forwardingan easy walkbusiness hotels
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1 - 5 of 188 reviews
Reviewed 5 days ago via mobile

This modern hotel is located close to (10 minuets walk) the National Treasure Matsumoto Castle. It was clean and old style inside. The room was spacious, though the toilet was so small. There was a parking lot aside, so it’s convenient for rental car family...More

4  Thank Doug_TDW
Reviewed 4 weeks ago

This is a very nice hotel in downtown Matsumoto, a short walk from the castle. The staff was friendly, helpful, and professional. Our room was comfortable and fairly spacious. We got tokens for a complimentary buffet breakfast, which turned out to be the best hotel...More

1  Thank Leon P
Reviewed 6 January 2018 via mobile

Stayed here for a couple of nights, lovely friendly hotel. Staff very polite and helpful, breakfast was really good came in the price of our room. Rooms are small.but this seems to be typical in Japan, easy to find from train station short walk. Lots...More

Thank Peter L
Reviewed 15 December 2017 via mobile

The check in and everything was smooth, until I tried to wash my clothes when I returned after a long day. When the machine showed 5mins left for more than 30 mins, I basked the staff for help and the lady tried her best but...More

Thank AdelineWWW
Reviewed 21 November 2017 via mobile

Stayed five nights in a deluxe double room. All nicely maintained. Breakfast is good but they contract out the restaurants in these hotels so can be variable. It wasn't as good as in some Richmond's but was fine.... but not as good as in some...More

Thank LondonTell
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$ 74 - US$ 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Matsumoto
#2 Family Hotel in Matsumoto
#4 Romantic Hotel in Matsumoto
#12 Best Value Hotel in Matsumoto
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 74 - US$ 184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Matsumoto
#2 Family Hotel in Matsumoto
#4 Romantic Hotel in Matsumoto
#12 Best Value Hotel in Matsumoto
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (135)
Room & Suite (116)
Dining (9)
Amenities (7)
Questions & Answers
Ask a question
redundee
31 July 2017|
AnswerShow all 2 answers
Response from Jessie W | Reviewed this property |
I was lucky to be upgraded to a bigger room, the bed size is big enough for me (i am only 155cm!). I will suggest you to email hotel checking on the bed size, they are quite responsive! :)
1
Vote
barry12016
3 October 2016|
Answer
Response from Tedstravelblogs | Reviewed this property |
Not sure but we had a standard twin room and that was a good size for Japan and comfortable enough. Beware 'double' rooms in Japan if there is more than one of you.
0
Votes
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12
Room Tips
"Try to get a room facing the front instead of the back which was just 30feet from the next building"
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"Pretty much all the same. If yiu can get one looking towards the station."
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"Any floor would be good"
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"quite big room"
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