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Richmond Hotel Matsumoto

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Richmond Hotel Matsumoto
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526 Reviews from our TripAdvisor Community

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Showing 156: English reviews
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Haines
Reviewed 6 days ago NEWvia mobile

We've been in Japan for over two weeks and stayed in several places. The Richmond Hotel in Matsumoto is by far the best. The room is large for Japan hotels with a big bed that is very comfortable. The staff had been excellent even to the point of leaving fresh towels in bags on our door when we asked them...

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Helpful?
Thank Rodney H
Singapore
Reviewed 2 weeks ago

Hotel location is good, easy to get around. Front-desk service is good even though their English is quite bad, but with a smiley face and nice response in Jap has already made our day! We are so lucky to be upgraded to deluxe double room, and the stuff still give me a free mask! The room & amenities are great...

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Thank Jessie W
Kanagawa Prefecture, Japan
Reviewed 31 December 2016 via mobile

At the entrance I saw a group of Asian tourists from a bus coming to this hotel. I thought it would be a noisy night. Contrary to my concern, I could stay in a very quiet room. This hotel offers a quite reasonable accommodation. It is a clean and an efficient hotel. There are several useful items in a room....

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Thank tammo51
toronto
Reviewed 26 December 2016

Very conveniently located. 5 minutes walk from the train or bus station. Within 20 minutes walk to all prominent sites of interest. Close to good department store, restaurants and supermarket. Room is larger than their sister hotel at Akasuka. Front desk personnel are courteous and speaks good English. Wifi is free and good. Breakfast quality is average. They utilize a...

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Thank aloha2u2
Sydney, Australia
Reviewed 29 November 2016

2 triple rooms booked in November 2016. Larger than rooms previously stayed in and welcomed the space as we were family of 3 adults and 3 young children. Very clean and good view from higher floors. Great location to visit the Nagano region.

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Thank Spinfamily
Nagano, Japan
Reviewed 18 November 2016

Not the first time in this hotel. As always, a very good hotel.Rooms are VERY clean and if you are lucky and gets a high floor, you will have a great view too. Breakfast is very good too and staff is very friendly. Overall, a great hotel.

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Thank Shlomi T
Weymouth
Reviewed 13 November 2016

This hotel does everything you need it to - the room is large ( much larger than a lot of Japanese hotels ),clean, well equipped and the staff are helpful. Another plus is its position - just five minutes walk from the station and about ten minutes walk from the castle and the very worthwhile art museum. The breakfast is...

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Thank HattieWeymouth
UK
Reviewed 9 November 2016

Stayed here for 4 nights using the hotel as a hub to get out and about the Nagano area. The hotel is only a few minutes walk from the main station and close to everything that you would prioritize on a trip to Matsumoto Couldn't believe the size of the rooms compared to some hotels we stayed at in our...

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Thank mrdeeping
Paris, France
Reviewed 6 November 2016

The staff were very helpful, English was spoken and understood. The rooms were comfortable and well set out. Breakfast was varied and very good. Situated very close to the centre and the station, an excellent address.

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Thank lyndab47
San Diego, California
Reviewed 5 November 2016

We really enjoyed our one night stay at the Richmond Hotel. When we arrived, the staff let us know that we made our reservation for a smoking room - which was a mistake on our part! We asked if they could move us to a non-smoking room and after checking with the manager, our request was granted! I really appreciated...

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Helpful?
Thank lizirene

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Richmond Hotel Matsumoto

Address: 1-10-7 Chuo, Matsumoto 390-0811, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Matsumoto
Price Range: ₹ 3,865 - ₹ 10,546 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Richmond Hotel Matsumoto 3*
Number of rooms: 204
Reservation Options:
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Hotel Style:
#1 Business Hotel in Matsumoto
#4 Family Hotel in Matsumoto
#4 Romantic Hotel in Matsumoto
#11 Best Value Hotel in Matsumoto
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Questions & Answers

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New York City, New York

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for city views rooms”
 of 5 bubbles 16jessiew, 9 Mar 2017 | Read review
“Ask for Alps view window”
 of 5 bubbles panna_pete, 10 Jun 2016 | Read review
“Mountain view room was great, take highest floor possible.”
 of 5 bubbles 47heatherl, 25 May 2016 | Read review
“Higher floor with mountain views in the background, away from elevators and laundry /vending machine rooms.”
 of 5 bubbles letsgoway, 24 May 2016 | Read review
“Triple room is perfect!”
 of 5 bubbles cclombok, 22 Apr 2016 | Read review
5 of 5