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Very happy with the Ryokan. Excellent service from reception and room staff. They were extremely helpful with everything that we asked for. The food was excellent and exceeded all of our expectations. It was a truly memorable experience for our trip to Japan - one...More
The room was very clean, and the Japanese attention to detail shone through - from the provision of different lotions and soaps in the toilet, to small metal plates next to the lift buttons to prevent static. It was a luxury being served dinner in...More
We arrived late & got picked up at the station, and had an amazing 8 course at sushi Cho @10pm. The next days continued to be mindblowing! Real nice room, friendly staff, great food..will come back! ❤️
I have already booked to come back to Japan and stay here again! The service was incredible. It felt so warm and traditional and really provided the total Japanese cultural experience. We were showered with gifts, knowledge and the understanding of Japanese hospitality. Clean rooms,...More
We stayed for 2 nights. Prior to the visit, the hotel receptionist emailed me to check on arrival timing as there is a free pick up at the train station. We informed them of the train timing 1 day prior to arrival and was picked...More
Thank you for your inquiry. There is no non-smoking room in our hotel Honjin Hiranoya Bekkan Annex. Therefore, for the guests who prefer non-smokin, we carefully clean and ventilate the room to remove the smell as much as... More
Thank you for your inquiry. There is no non-smoking room in our hotel Honjin Hiranoya Bekkan Annex. Therefore, for the guests who prefer non-smokin, we carefully clean and ventilate the room to remove the smell as much as possible. Please let us know that you prefer this arrangement when you book a room. Looking forward to your reservation.