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The Westin Nagoya Castle

Agoda.comUS$ 169*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 248*
US$ 169*
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US$ 171*
US$ 207*
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The Westin Nagoya Castle
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511 Reviews from our TripAdvisor Community

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Showing 146: English reviews
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Highgate, London
Reviewed 1 week ago

The staff in this hotel did their best to make me feel completely uncomfortable. I'm really surprised that this is part of the Starwood group. The standards are really poor. The hotel lists among its amenities an indoor pool, spa and fitness centre. This is not true. These are in a nearby building across the road, outside of the hotel,...

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Helpful?
1Thank MichaelHighgate
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you very much for staying at The Westin Nagoya Castle. We also appreciate for using our fitness club and restaurant. However, we deeply apologize for delivering you an insufficient service. We charge 1500JPY for fitness club use for our staying guests, too. Also considering hygiene problems, we ask everyone for wearing a swimming cap in the pool even after...

Kamakura, Japan
Reviewed 1 week ago

Love this hotel. Always have. One of the few issues I've had has been the slooooooooooow WiFi. Much to my surprise, WiFi seems to have been upgraded - complimentary and super-fast. About time! :) Free breakfast for Plats went away a couple of years ago, but the castle view almost makes up for that.

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Helpful?
Thank AlexInJapan
Los Angeles, California
Reviewed 1 week ago

We had a great view of Nagoya Castle that was worth the stay. However, the hotel needs to be renovated--the rooms and public areas are very dated. Also, the restaurants are not up typical eating standards in Japan. We had room service, but it was awful. Would suggest that you go back to the train station to eat dinner.

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Helpful?
Thank stevensE8641XY
nagoya_castle, Front Office Manager at The Westin Nagoya Castle, responded to this review

Thank you very much for staying at The Westin Nagoya Castle. We recognize that our facility’s aging is one of the issues to be solved. Those issues will be prioritized and improved. I will share your comment regarding meal standard to our restaurant staffs to increase our food quality. We appreciate your valued feedback. We are looking forward to serving...

Honolulu, Hawaii
Reviewed 2 weeks ago via mobile

The Westin Nagoya Castle is a modern, Western style hotel across from Nagoya Castle. We had a room on the 7th floor with two beds and a beautiful castle view. We were surprised with the negative comments on the Starwood Hotels website as well as a few on TA. It seemed like the majority of negative comments were related to...

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Helpful?
Thank Corihi
Porto, Portugal
Reviewed 2 weeks ago

For a Westin I was expecting better. As always in Japan we shouldn't choose a single room because they are always minuscule. Its very difficult to open the bags and have some space to walk freely on the room. So. on the second night i ask for a better and quiet room. And I have it. Double room, castle view....

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Helpful?
Thank lousaimport
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you very much for staying at The Westin Nagoya Castle. We appreciate to receive your valued feedback. We recommend Twin or Double room on Castle side since single rooms are rather small. You can enjoy beautiful Nagoya Castle with cherry blossom in this season. Please visit Nagoya again in spring and experience a wonderful view at our hotel. We...

Hong Kong, China
Reviewed 2 weeks ago via mobile

As others have posted, the hotel is old and tired and not cheap by Nagoya standards. Can easily get a much better room at another 5* chain at the same price. The bathroom was small and a bit smelly and there were water stains on the ceiling in the room. Having said that, the view is absolutely unbeatable; especially in...

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Helpful?
Thank Holidaymoody
海外
Reviewed 2 weeks ago via mobile

I was lucky to visit at the time of cherry blossom. This hotel is a little remote from station but the view of Nagoya castle was spectacular. So many variety of tea in the lounge. Delicious teppenyaki restaurant:

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Thank 匿名21
London, United Kingdom
Reviewed 4 weeks ago via mobile

Hotel is located next to Nagoya Castle and only have good view if you stay in Castle view room. However, it is in the middle of nowhere (neither local restaurant nor convenience store). Hotel offers shuttle to town and vice versa one/hour and the last one is 8pm. Room is small, the bed is not heaven bed that I stayed...

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Helpful?
Thank ncnn2000
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you very much for staying at The Westin Nagoya Castle. We appreciate to receive your valued feedback. First of all, we are deeply sorry that your room was not satisfying for you. We are planning to conduct a partial renovation as our priority. Also, although we would like to offer an upgrade to a suite room for all Platinum...

Reviewed 24 March 2017 via mobile

Used my spg point for 1 night. Hotel gave me 2 drinks voucher as spg member. Staff are friendly. Room are big compare to other hotels in japan. They provide "very limited" free shuttle bus from nagoya station but meeting point was hard to find. I hope they give clear direction. It took me 15min looking for it with my...

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Helpful?
Thank Sheeta00
nagoya_castle, Manager at The Westin Nagoya Castle, responded to this review

Thank you very much for staying at The Westin Nagoya Castle. We also appreciate to receive your feedback. First of all, we apologize for causing you inconveniences on our shuttle bus stop. We have information on our website, but we regret it didn’t help. We will continue to do our best to impress and make our guests comfortable during their...

Minato, Japan
Reviewed 6 February 2017

I am puzzled on other reviews, though I try to understand them- or have I become more to the Japanese customs (I am from America, but been in Japan 2 years for work). I found this to be nice, quaint hotel- dated, but part of the charm. I stayed here as my usual nagoya station marriott was booked solid, and...

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Helpful?
Thank jeff m

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
All day dining Boulogne
All day dining Boulogne
Cuisines: International
Nshinomaru
Nshinomaru
Cuisines: Japanese
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Nagoya Castle

Address: 3-19 Hinokuchicho, Nishi-ku, Nagoya 451-8551, Aichi Prefecture
Region: Japan > Chubu > Aichi Prefecture > Nagoya > Sakae / Fushimi / Nagoya Castle
Price Range: ₹ 8,224 - ₹ 26,470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Nagoya Castle 4*
Number of rooms: 195
Reservation Options:
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Also Known As:
Westin Nagoya Castle Hotel Nagoya
Nagoya Westin
Hotel Style:
#7 Luxury Hotel in Nagoya
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Nagoya Castle staff and other travellers.
3 questions
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Questions? Get answers from The Westin Nagoya Castle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only accept castle-view rooms”
  • This is the hotel's idea of a
  • I was given this tool to open the window because the air-con was not working
  • There's no room service or any food at after 10 but you can read this! Fun!
MichaelHighgate, 17 Apr 2017 | Read review
“Castle view”
AlexInJapan, 17 Apr 2017 | Read review
“Rooms on the higher floors (8-10) that overlook the Castle have a fantastic view!”
stevensE8641XY, 15 Apr 2017 | Read review
“Double room castle view and of corse an extra Y6000 per night”
lousaimport, 10 Apr 2017 | Read review
“view of castle is sagoi- awesome!”
jeffm18, 5 Feb 2017 | Read review
5 of 5
Agoda.com
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Prices are for 1 room, 2 adults
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