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ANA Crowne Plaza Hotel Grand Court Nagoya

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ANA Crowne Plaza Hotel Grand Court Nagoya
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616 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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Kobe, Japan
Reviewed 15 February 2017

This was a trip to Nagoya for a trade show with several members of my staff. One staff had for Family reasons postpone his arrival and arrived a day late. Beeing busy all day and having a congress dinner and dinner with customers we arrived late at the Hotel. Just to find out that the room which was paid in...

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Helpful?
Thank infoC5879YG
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this review

Thank you very much for posting your candid review. Please accept our sincerest apologies for your disappointment at our hotel. We deeply regret the poor experience and service issues your staff has encountered. It seems that our Front Team simply followed the procedure manual, however, we should have a little bit of “out of the box” thinking to make our...

Reviewed 9 February 2017

ANA Crowne Plaza is a decent hotel close to the train station of Nagoya. The rooms are quite big and comfortable. The bathroom is big enough and the amenities offered are more than sufficient. Would definetely visit it again.

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Thank Cetra79
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this review

Warm greetings from the ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your recent guest experience with us. We are very thankful to have the benefit of your wonderful comments regarding our hotel and we look forward to your return in the very near future!! Sincerely, Masae U Manager

london
Reviewed 26 January 2017

3 night stay Hotel: Served its purpose well. A decent very functional but rather bland modern hotel. Probably time for a refurb / update. For tourists, Kanayama is a less convenient location than staying near the main Nagoya train station. Reasonable service. An OK old fashioned bar on the top floor with good views. Room: Reasonable size room, compact but...

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Helpful?
Thank gmbklm
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this review

Warm greetings from the ANA Crowne Plaza Hotel Grand Court Nagoya. Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We are currently undergoing renovation. We do hope to have the opportunity to...

Hong Kong, China
Reviewed 29 December 2016 via mobile

Stayed 3 nights from 4 to 7 Dec 2016. Check in was swift and very friendly staff. Staff spoke good English and also recommend great restaurants around the hotel. They even gave me a self made map where each restaurant were. Also offer to call the restaurant if they have English menu. Excellent service! Stayed on 25th floor with great...

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Helpful?
Thank leon l
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this review

Warm greetings from the ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your recent travel experience at our hotel. We are delighted to hear that you enjoyed your stay and we appreciated your generous comments regarding our friendly staff and hotel location. This is indeed high praise and we are most grateful...

Singapore, Singapore
Reviewed 26 December 2016 via mobile

Arrived this morning from Nagoya airport and was easy to get here. We arrived and was informed room will only be available after 2pm. We understand usual check in timing but was hoping front desk could handled it better. I felt the lady was inpatient. But concierge deserved a compliment! The gentleman was very helpful with us and stayed with...

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Helpful?
Thank Kris L
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this review

We would like to thank you for choosing to stay at ANA Crowne Plaza Hotel Grand Court Nagoya and for taking your valued time to post your view regarding your stay with us. Please accept our sincerest apologies for your disappointment at our lounge. We deeply regret the poor experience and service issues you have encountered. Although the staff have...

Reviewed 20 December 2016

if you're in this area Ana crown hotel is the place to be. right next to the train station that will take you where ever you want. Hotel is nice and clean and comfortable. I recommend every one to stay here.

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Helpful?
Thank bigJohnny670
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this review

Warm greetings from the ANA Crowne Plaza Hotel Grand Court Nagoya. Thank you for taking the time to share your travel experience with us. It was indeed a pleasure to have you as our guests and we appreciated your generous comments regarding our room and location. We look forward to welcoming you back to us in the very near future....

Hong Kong, China
Reviewed 29 November 2016 via mobile

Have stayed there one night on a whirlwind trip to Tokyo and Hokuriko. Great location with Kanayama station right at the door steps, and 2 stations to the most bustling and hustling area around Nagoya station. Service is unsurprisingly as good as always for prestigious Japanese hotels. Room is tranquil, clean, comfy and with endless city horizons view. And most...

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Helpful?
Thank Andy C
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this review

Warmest greetings from the ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you so much for your thoughtful and kind review. It was delighted to read that you enjoyed your visit at our location, service, room and view!! It was certainly our pleasure to be of service to you. We look forward to welcoming you back to our hotel in...

Geneva, Switzerland
Reviewed 12 November 2016

I was in the ANA Crowne Plaza for 4 nights as I was participating at a conference in the nearby convention center. Location was excellent, and it was particularly nice to be able to walk (about 15 mins) to the convention center. Not too much exciting to be found in the surrounding areas, but as others have said in their...

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Thank tourismspecialist88
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this review

Warmest greetings from the ANA Crowne Plaza Hotel Grand Court Nagoya! We are so pleased that you chose to stay at our hotel, and thank you so much for your review and for taking the time to share your travel experience with us. We are most appreciative of your compliments regarding our location and the room. It was our pleasure...

Richmond, United Kingdom
Reviewed 10 November 2016 via mobile

Great location for the station, coffee shops, convenience stores and eating places. We had a very spacious room with spectacular views across the city on the 26 th floor. Check in was efficient and welcoming. Excellent bathroom and shower... beautifully clean and well appointed. Comfortable large beds. Good room lighting. A table with chairs was excellent for in room dining....

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Thank AUSTIN l
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this review

Warmest greetings from the ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your guest experience with us. We were delighted to have you with us and we were pleased to read that you thoroughly enjoyed your stay with us. It is just lovely to read about our guests having had a great...

Brussels, Belgium
Reviewed 29 October 2016

A great location for business travel. Just above Kanayama station - perfect to get from the airport. Also a nice shopping center located just meters away - you can even go to the Gold's Gym if you feel you need a pump ;-). Rooms a bit outdated. Missing the usual modern amenities as USB sockets, modern TV (they give you...

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Helpful?
Thank Stanislaw C
Masae U, Manager at ANA Crowne Plaza Hotel Grand Court Nagoya, responded to this review

Greetings! Thank you for taking your valued time to share your recent travel experience at our hotel. We are delighted to hear that you found our location to be convenient. The hotel was built in 1999, so yes, it could be a bit outdated. The hotel will be undergoing a renovation early next year, so we hope that we can...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Grand Court Nagoya is a remarkable maclange of classic elegance, modern amenities and first class hospitality. Situated conveniently within all the access points of Greater Nagoya, the hotel is popular amongst business and leisure travelers alike. Each guest room at the hotel is designed especially to exude comfort and relaxation within its spacious and luxurious interiors whilst being equipped with an impressive array of facilities. Warm toned and stylishly furnished, it is the perfect place to unwind from a day of travel or business. Situated on the 16th to 27th floors, each room also affords guests an exceptional view of the city of Nagoya from a birds-eye perspective. Diners at the Hotel Grand Court Nagoya will simply be spoilt for choice with the spread of international cuisine. Beginning with the lobby lounge where one can enjoy a simple tea time snack and the casual cafe on the 2nd floor offering buffet-style meals to specialty Japanese and Chinese restaurants where chefs whip up authentic culinary delights with fresh seasonal ingredients, every gastronomical craving will be satisfied. The Hotel Grand Court Nagoya is a 35 minute drive from Nagoya airport and just a minute s walk from the JR Kanayama Station. ... more   less 

Additional Information about ANA Crowne Plaza Hotel Grand Court Nagoya

Address: 1-1-1 Kanayamacho, Naka-ku, Nagoya 460-0023, Aichi Prefecture
Region: Japan > Chubu > Aichi Prefecture > Nagoya
Price Range: ₹ 7,139 - ₹ 16,900 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hotel Grand Court Nagoya 4*
Number of rooms: 246
Reservation Options:
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Also Known As:
Ana Grand Court Hotel Nagoya
Hotel Style:
#3 Family Hotel in Nagoya
#4 Luxury Hotel in Nagoya
#6 Business Hotel in Nagoya
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hotel Grand Court Nagoya staff and other travellers.
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Questions? Get answers from ANA Crowne Plaza Hotel Grand Court Nagoya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room as high as possible to avoid any disturbance from the train station”
 of 5 bubbles Cetra79, 9 Feb 2017 | Read review
“upper floors for quiet and view”
 of 5 bubbles gmbklm, 26 Jan 2017 | Read review
“amazing city view, great sushi restaurant on the 29th floor”
 of 5 bubbles stan156, 29 Oct 2016 | Read review
“The higher floors have lovely views”
 of 5 bubbles 66istvanz, 27 Sep 2016 | Read review
“near to the station”
 of 5 bubbles anabananatravel, 27 Sep 2016 | Read review
5 of 5