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    Extended Stay America - Buffalo - Amherst

    125 Inn Keepers Ln, Amherst, NY 14228-3531
    +1 877-432-9997
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    28/1/2018 29/1/2018
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    US$ 96
    US$ 97
    US$ 97
    Traveller (23)
    Room & Suite (18)
    Dining (5)
    Overview
    • Excellent15%
    • Very good23%
    • Average23%
    • Poor14%
    • Terrible25%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (100)
    There are newer reviews for Extended Stay America - Buffalo - Amherst
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    11 - 15 of 98 reviews

    Reviewed 13 July 2017

    Was very disappointed in hotel all together for the amount of money charged this hotel could have been more modern, tidy, clean, no shampoo, not enough towels, toilet paper and toilet bowl was dirty inside. Yuck! Did complain and wanted another room but no rooms...More

    Review collected in partnership with Extended Stay
    2  Thank O5752HCshirleyh
    Response from 00esa, General Manager at Extended Stay America - Buffalo - AmherstResponded 14 July 2017

    Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. We are working with our Housekeeping team to reiterate the importance...More

    Reviewed 12 July 2017

    We have much worst experience in Extended stay Amherst and we escalated this to extended stay manager also. Issues faced : 1. As mentioned in the booking they are providing break fast for the customers whereas they didn't provided, when we try to discuss about...More

    Review collected in partnership with Extended Stay
    2  Thank anils397
    Response from 00esa, General Manager at Extended Stay America - Buffalo - AmherstResponded 15 July 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Reviewed 4 July 2017

    I booked 2 rooms, however: * Thrash was not cleaned from previous occupant * Carpet was very dirty * No utensils in kitchen * No shampoo or soap in the bathroom * Nobody available to provide them, and I have to run to the reception...More

    Review collected in partnership with Extended Stay
    1  Thank Santosh Srirang... S
    Response from 00esa, General Manager at Extended Stay America - Buffalo - AmherstResponded 6 July 2017

    Thank you for your feedback. We were disappointed to read that we did not live up to our typical standards, and we are truly sorry your stay was anything less than exceptional. We are reviewing the situation as a training tool to improve our procedures...More

    Reviewed 3 July 2017

    Horrible customer service, front desk persons not fit for this industry and very rude. We ask for extra blankets and is not available, utensils are not there in the room and they said it's all gone not even coffee in morningMore

    Review collected in partnership with Extended Stay
    Thank sethubala
    Response from 00esa, General Manager at Extended Stay America - Buffalo - AmherstResponded 4 July 2017

    Your candor is appreciated, and we are sorry for the issues you encountered at our front desk. This is not typical of our service, so we apologize that we fell short. Your comments have been shared with our front office manager. We hope you will...More

    Reviewed 30 June 2017

    If you need to stay for an extended period (more than a weekend) this hotel has Kitchenettes so you can shop for food and prepare your own meals. Eating out day after day gets old and costs lots of money. The rooms are nice.More

    Review collected in partnership with Extended Stay
    Thank greggY3290DQ
    Response from 00esa, General Manager at Extended Stay America - Buffalo - AmherstResponded 1 July 2017

    Thank you for choosing to stay at our hotel and for sharing your review. We are happy to all went great during your stay and that you were impressed with a kitchenette in your room. It was such a pleasure having you here, and we...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Room amenities
    • Microwave
    • Things to do
    • Tennis Court
    Details
    • Price range
    • US$ 87 - US$ 111 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Extended Stay, Expedia, Travelocity, getaroom.com, Orbitz, Hotwire, Cancelon and TripOnline SA so you can book your Extended Stay America - Buffalo - Amherst reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Amherst
    • Also Known As
    • Extended Stay America Buffalo Amherst Hotel Amherst ,
    • Extended Stay America Amherst ,
    • Extended Stay Amherst ,
    • Amherst Extended Stay
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    Traveller (23)
    Room & Suite (18)
    Dining (5)
    Hotel & Grounds (7)
    Bathroom (5)
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    Questions & Answers
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    Room Tips
    "Ask to look at the room you will be given and check it out, especially this place in Amherst, NY!"
    Read review
    "I would always ask for rooms in the top level."
    Read review
    "Book in advance."
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    "Not a good hotel. Shocking first thing you see in the lobby is a laundry room."
    Read review
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