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DoubleTree by Hilton Hotel Buffalo - Amherst

998 reviews
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Traveller (115)
Room & Suite (36)
Dining (4)
Overview
  • Excellent45%
  • Very good30%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“double tree”(87 reviews)
“cookies”(112 reviews)
“front desk”(107 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Family Rooms
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Buffalo - Amherst
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (998)Write a Review
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All reviewsdouble treecookiesfront deskhardwood floorsnice hotelstarbucks coffeeniagara fallscleaning staffrooms are cleanpool and hot tubbed was comfortablegreat place to stayexcellent stayfitness roomshuttle servicenorth campusfree breakfast
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1 - 5 of 992 reviews
Reviewed yesterday

I stayed here overnight for a business trip, and hotel was just what I needed. The staff were polite and my hotel room was clean, and they offered me a warm chocolate chip cookie when I checked in. I did notice that there weren't a...More

Thank dustythoughts
Hotel's Favourite
Reviewed 12 January 2018 via mobile

Stayed here last night and I loved it...The rooms are so modern and clean...I just wish they had refrigerators...The staff was A+ with everything and that is what matters most... The breakfast was also AWESOME...As with most Double Tree properties you have to pay for...More

Thank peterkC2459QO
Reviewed 1 week ago

Had some business travel around Buffalo" easy hotel to find from airport, staff was friendly and accomodating to any request made. The room was average , and the bathroom and vanity area could have been a little bigger/

Review collected in partnership with DoubleTree by Hilton
Thank D2319ZSchristophert
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - AmherstResponded 1 week ago

Dear D2319ZSchristophert, Thank you for choosing to stay with us during your recent visit to Buffalo. I'm happy to hear that you found our location convenient and I will be sure to pass along the compliment to our staff! Regards,

Reviewed 1 week ago

This place wasn’t great. The front desk staff was nice but my room was dirty, the menus were dirty, even the tv channel card had black finger prints on it. The toilet was dirty as well as the floor and air vent. I didn’t want...More

Review collected in partnership with DoubleTree by Hilton
Thank holly_fuller85
Response from Judy G, General Manager at DoubleTree by Hilton Hotel Buffalo - AmherstResponded 1 week ago

Dear holly_fuller85, It is very disappointing to hear that we failed to meet your expectations during your recent stay. Please be assured that your concerns will be passed along to our Executive Housekeeper. Please accept my apology for falling short in our services. Regards,

Reviewed 4 weeks ago

The hotel offers shuttle service to anywhere in a 5 mile radius, which was extremely helpful because we had to attend classes nearby and didn’t have a car. The room was very clean and the bed was so comfy. The breakfast was tasty and they...More

Review collected in partnership with DoubleTree by Hilton
Thank Lara T
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 102 - US$ 155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Amherst
#4 Family Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 102 - US$ 155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Amherst
#4 Family Hotel in Amherst
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (115)
Room & Suite (36)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Daniel J
25 June 2016|
AnswerShow all 3 answers
Response from Nancy D | Reviewed this property |
I am a Blue Level Member and there was not a free breakfast. Hope this helps! Enjoy your stay! Nancy
1
Vote
elrickgirl
8 July 2015|
Answer
Response from Judy G | Property representative |
Good Morning...Wifi is complimentary at our hotel at all times. It's available in all the public spaces and overnight rooms. Let me know if you have any other questions. Thanks!
0
Votes
Room Tips
"Insist you are not in a room with an adjoining pass through room."
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"Book through Hilton and use rewards to get better room."
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"Join Hilton Honors to try to get the higher floors away from elevators"
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"Good value"
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