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Hoi An Sincerity Hotel & Spa

1 Le Dinh Tham Street, Hoi An Vietnam
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1576)
Panoramas (21)
Room & Suite (493)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#2 of 411 hotels in Hoi An
Hoi an Sincerity Hotel & Spa - The completely newly built luxurious Hotel & Spa, located in the middle of the old town and the beach, around 2 km far from . And It takes a few minutes to the Japanese Bridge (the s ymbol of Hoian Ancient Town) by bicycle . The hotel features contemporary design, using fresh and beautiful décor combined with tasteful facilities and a spa offering Vietnamese traditional and innovative therapies and body treatment. Please come and enjoy your stay at our swimming pool and relax at Gym with brand equipment and Spa...
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycles available
Free shuttle or taxi services
Conference facilities
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Poolside bar
Airport transportation
Shuttle bus service
Taxi service
Foot massage
Full body massage
24-hour security
Baggage storage
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
3825Reviews33Q+A100Room tips
Traveller rating
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Most Recent
Carina P wrote a review Yesterday
Sydney, Australia2 contributions
Highly recommend Sincerity. The best service we have received at a hotel thanks to all of Hieu's help. Lovely pool, and nice comfortable rooms. The shuttle isn't running at the moment but it is easy and very cheap to take taxis if you want - it is a 15-20min walk to the old town. We would stay again. Thank you!
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Date of stay: July 2022
yotsmn wrote a review Jun 2022
Geelong, Australia942 contributions132 helpful votes
My wife and I recently spent 18 nights at the Sincerity, having originally booked for 10, but extending we liked it so much. There were only a couple of minor issues of concern (see "Cons" below), which probably warranted a rating of 4.5 if this was possible. Pros: - hotel is well located in a quiet street midway between the Old Town and An Bang beach, both of which are about 3km away. Taxi to An Bang 50-60k each way. - small convenience stores nearby as well as several restaurants within easy walking distance eg. ROM & Tin Tin and Rosies Cafe. Kayo coffee house is also a great spot for a coffee or smoothy. Recommend the coconut coffee- great!! - free bikes available (refer to cons below) - Clean spacious rooms. We were upgraded from a Deluxe to Junior room, which was spacious and well furnished and featured a small balcony with table and chairs overlooking the street and parkland opposite, comfy beds, super hot shower over a bath, cold fridge with a freezer compartment (a rarity in other hotels we have stayed at), writing desk, excellent WIFI, flat screen TV with lots of channels to choose from, including ABC Australia. NOTE: We took the opportunity to check out a Deluxe Room during our stay and it also looked quite nice albeit it didn't have an outlook. It did, however, have a separate shower cubicle. - fantastic buffet breakfast, taken in the adjoining Anios "Sister" hotel, just a short walk through the pool area. It was continually replenished, and comprised many Asian and Western options, including egg and pho station, special fried rice, noodles, sausages, wedges, crispy bacon, baked beans and other hot dishes, as well as a good selection of pastries, cakes, and fruit. Coffee (Hot and iced) and tea was also available on request. - spacious dining area with adequate tables for guests and super efficient friendly staff who ensured tables were promptly cleared. A special thanks to Ha Vy who went out of her way to serve us in any way she could even bringing us our usual tea and coffee each morning as soon as we sat down. - Large swimming pool (see cons) with a separate shallow section for kids, a few lounges, tables and chairs, and 3 covered swing lounges. - good gym with exercise bike, free weights etc to help work off the extra Kg's - Lovely reception staff (Suong and Hieu in particular) , who were so welcoming and helpful. Cons: - The water in the main pool was not especially clear and had a slight green algae on the bottom tiles in sections. The pool is not ideally suited to non swimmers being 1.4 deep at the shallow end. - There were 6 sun lounges but only one umbrella; far from ideal given the pool deck was in full sun for most of the day. - The free bicycles, although much appreciated and very useful, were poorly maintained. The brakes on most didn't work (a real safety risk in the Hoi An traffic) , bells on some were broken, and many had clunky cranks. A few were also out of order the 2.5 weeks we were there with flat tyres, loose handlebars etc. It is understood that action is in hand to address this issue.
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Date of stay: May 2022
Newie83 wrote a review May 2022
Melbourne, Australia492 contributions78 helpful votes
Stayed 23/5/22 - 27/05/22 I’ve been coming to Sincerity for the last 7 years and like always this stay was great. The interaction with staff is great as they are always willing to help with anything. Viet Nam is just starting to get tourist back into the country so expect a few things to be closed. Positives: • Rooms • Staff • Pool • breakfast • Location (3 minutes to old town by taxi and about 5 minutes to An Bang beach) The only thing is that at the moment it’s very quiet, which while great at times, the vibe changes just a little. Also, no cocktails or other alcoholic drinks because the bar is currently closed. This will change as tourism kicks in again. To all staff, thank you, and to the ladies at reception who I practiced my Vietnamese with, thanks for all the laughs.
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Date of stay: May 2022Trip type: Travelled solo
Carol N wrote a review May 2022
Kilcunda, Australia2 contributions1 helpful vote
My husband and I had a great stay. Our room was amazing and we received an upgrade on booking in. The room was nice and the bed was comfortable. We were in the top floor with city view. We decided to stay and extra 2 nights and upgrade to the spa room which is massive with a lovely pool view. Breakfast was fantastic with plenty of choices. The location is perfect and is very quiet with just a short stroll to the centre of town. The staff are extremely helpful and courteous. We will definitely be back.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Hotel has bikes to use, grab one to visit the old town and markets
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Noor J wrote a review May 2022
2 contributions
We have stayed at Sincerity Hotel & Spa for 4 nights. This was the first place in Vietnam where we didn’t hear noises or scooters. Wauw, so quiet and still near to the old town. You can hire bicycles for free and in a few minutes you arrive in the old town. The beach is only 15 minutes by bike. The staff is very kind and helpfull. The are interessed and always in for a talk. The rooms are very clean and spacious, with a balcony. The airco works fine. We recommend this hotel for your stay in Hoi An!
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Date of stay: May 2022Trip type: Travelled as a couple
Kim wrote a review Apr 2020
Ho Chi Minh City, Vietnam2102 contributions194 helpful votes
Really nice hotel with good facilities and equipment. We was warm welcome from the friendly staff, they are so nice and helpful. The pool was amazing! The breakfast was fresh and delicious. Well done!
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Date of stay: January 2020Trip type: Travelled with friends
1 Helpful vote
Denise wrote a review Apr 2020
9 contributions20 helpful votes
This was a nice hotel just outside of the central area but they offer free shuttle bus to the ancient town and the beach. The staff in the hotel couldn't be more helpful and the room was spacious and clean . My only compliant would be the pool as it wasn't as large as it looks in the images and was full of families when we stayed so was busy and noisy but you could go the beach . Food was good but there are very nice restaurants around the hotel (Tin Tin restaurant round the corner from the hotel) and in the ancient city.
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Date of stay: December 2019
3 Helpful votes
AndyR wrote a review Mar 2020
Mijas, Spain6 contributions10 helpful votes
Super friendly and professional staff, beautiful spacious and clean high standard room. Large swimming pool, gorgeous breakfast. A well equipped gym. Situated just in the middle way of beach and old town. Free bicycle to use just an extra comfortable thing, however you have complimentary shuttle bus to and from downtown or the beach. Simply highly recommended.
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Date of stay: March 2020Trip type: Travelled as a couple
3 Helpful votes
kingvikramaditya wrote a review Mar 2020
Haridwar439 contributions52 helpful votes
Tho hotel is situated just a bit outside the Old City of Hoi An. We stayed for three nights with them and felt absolutely comfortable during our entire stay. The hotel offers complimentary bus shuttle to its guests to the Old City and back. Hoi An, being in close proximity to My Son, we took a car to My Son and back all arranged by the hotel at a very competitive price. As such, we completed two UNESCO World Heritage Sites in short span of time. The staff are all extremely friendly and caring. The rooms are very spacious and their restaurant serves grand breakfast buffet! Special mention goes to Flora and Phoebe who were on their feet to entertain all the guests and make them feel at home! Overall, we had the best stay possible in Hoi An and would stay again with them the next time we visit Hoi An.
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Date of stay: March 2020Trip type: Travelled with family
3 Helpful votes
Ray S wrote a review Mar 2020
Market Drayton, United Kingdom308 contributions157 helpful votes
The hotel is clean quiet and well run. What makes it stand out are the staff they are incredible. They cannot do enough to help. Particular thanks to En-Ri, Celina,Phoebe,Flora,, Iris, Emily,Anna and Jasmine. I’m very sorry I cannot recall all of the other names but thank you all for making my holiday wonderful
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Date of stay: February 2020
4 Helpful votes
$24 - $52 (Based on Average Rates for a Standard Room)
VietnamQuang Nam ProvinceHoi An
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Frequently Asked Questions about Hoi An Sincerity Hotel & Spa
Which popular attractions are close to Hoi An Sincerity Hotel & Spa?
Nearby attractions include My Anh Silk Tailor (0.2 km), Vanda Tailors (0.3 km), and Lobo Leather (0.06 km).
What are some of the property amenities at Hoi An Sincerity Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hoi An Sincerity Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hoi An Sincerity Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hoi An Sincerity Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hoi An Sincerity Hotel & Spa?
Conveniently located restaurants include Radio Dublin Irish Pub, Claypot - Hoi An, and Rosie's cafe.
Are there opportunities to exercise at Hoi An Sincerity Hotel & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hoi An Sincerity Hotel & Spa have an airport shuttle?
Yes, Hoi An Sincerity Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hoi An Sincerity Hotel & Spa have airport transportation?
Yes, Hoi An Sincerity Hotel & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hoi An Sincerity Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.