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Hai Au Boutique hotel and spa

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#49 of 136 Hotels in Hoi An
Certificate of Excellence
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1 room 2 adults 0 children
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Hai Au Boutique hotel and spa
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1,409 Reviews from our TripAdvisor Community

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Showing 1,200: English reviews
Reviewed 3 days ago NEW

We arrived late in the evening and got off to a bad start when we were offered a room without a window. The lady, Cherry, picked very quickly that we weren't impressed and moved us to a better room with windows. Things just kept improving from then on; great breakfast, great location - although about 1 km away from the...

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Helpful?
Thank Antony H
Reviewed 1 week ago via mobile

Stayed here for 3 nights in early January 2017. Overall the room we stayed in was very nice and better than we expected. We arrived late on the first night from DAD and some of the staff sleeps on the property so we actually woke them! Pros: -large room with large shower area -location close to Hoi An old town...

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Thank Erik D
Singapore, Singapore
Reviewed 1 week ago via mobile

Upon arriving, i found the hotel to be pretty pleasant. The rooms were ready upon check-in. We had to carry our luggage up 3 flight of stairs as they had no elevator (so avoid this place if you are less mobile). The funny thing about this hotel is that it has so much potential but lacks the finishing touch. Hotel...

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Thank ecSoviet
Bangkok, Thailand
Reviewed 2 weeks ago via mobile

Stayed at the Hai Au for 3 nights over New Years. The hotel has its Pros and Cons, but in my opinion, more cons. On the good side, it isnt a long walk into town and breakfast is more than just toast and coffee. There were unbrellas in each room for guests cause the weather was rainy. There were a...

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Thank m026304
London, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here during our 3 week trip to Vietnam and this was one of our favourite hotels. Very friendly staff, good breakfast and lovely room. Very good value for what you get. Would recommend, you also get to use the bikes for free, and is near the markets and restaurant area.

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Thank Louise J
Reviewed 2 weeks ago via mobile

The staff of this hotel are really genuine and nice and friendly. They are very helpful and accommodating and provide sound tips and advice to protect their guests. Special mention to all the staff there especially Tina, Cherry our guide Duk infact everyone! as some of the names we can't remember now Room was very spacious, clean and quiet. We...

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Thank TheTimeTrave77er
Reviewed 2 weeks ago via mobile

As a family of 12 travelling, we had the pleasure of staying at this hotel. The staff welcomed us with delicious pastries and tea and after a long morning of flying and driving, it went down well especially with the kids. We spent two nights here and the staff were exceptional. They even warmed our food that we bought from...

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Thank Lovina S
Reviewed 2 weeks ago via mobile

Hotel was clean and spacious! The staff were friendly, helpful and accommodating. It's conveniently located close by old city. They had bicycles to ride for free which I highly recommend to explore Hoi An. Overall, a great place to stay!

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Thank Tam N
Reviewed 3 weeks ago via mobile

The service at this hotel was amazing. The front desk ladies were polite, accommodating, and went out of their way to help us - including calling other hotels in upcoming cities to arrange transportation to and from the airport. The rooms were clean, and our stay was very enjoyable. Its a bit of a walk to old town (10 minutes)...

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Thank FinkleRay
Reviewed 3 weeks ago via mobile

First of all, i'd like to say that the staff of this hotel is amazing, ok? Very, very, very polite peopple with the best humor every day. Now, let's talk about the hotel! It's a very good hotel, with big clean rooms and a very good shower!!! I'd like to thank sunny for the help, and say to sunny, cherry...

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Thank Fernando Eduard... C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Located on the edge of Hoi An's historical Old Town, Hai Au offers modern rooms with free WiFi. The hotel features an outdoor pool, a restaurant, and a travel desk. ... more   less 

Additional Information about Hai Au Boutique hotel and spa

Address: 576 Cua Dai Street, Hoi An, Vietnam
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: ₹ 1,570 - ₹ 2,662 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hai Au Boutique hotel and spa 3*
Number of rooms: 33
Reservation Options:
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Also Known As:
Hotel Hai Au
Hai Au Hoi An
Hotel Style:
#16 Family Hotel in Hoi An
#19 Romantic Hotel in Hoi An
#29 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Hai Au Boutique hotel and spa staff and other travellers.
5 questions
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Questions? Get answers from Hai Au Boutique hotel and spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with windows, those without are quite musty.”
 of 5 bubbles 542antonyh, 13 Jan 2017 | Read review
“I always ask for a room with a window but as far as I know all the rooms had windows.”
 of 5 bubbles Traveltoonsbymp, 19 Dec 2016 | Read review
“My room had a window and was sunny enough. I experienced no noise.”
 of 5 bubbles regdragon, 14 Dec 2016 | Read review
“I say go for the room that's a step above the lowest. The pictures are very representative of the rooms.”
 of 5 bubbles advctr, 27 Nov 2016 | Read review
“Stay in the new hotel extensions”
 of 5 bubbles PeterMcDonnell112, 9 Nov 2016 | Read review
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