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Aurora Riverside Hotel

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#42 of 137 Hotels in Hoi An
Certificate of Excellence
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1 room 2 adults 0 children
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Aurora Riverside Hotel
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439 Reviews from our TripAdvisor Community

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There are newer reviews for Aurora Riverside Hotel
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Showing 325: English reviews
Perth, Australia
Reviewed 16 January 2017

We liked Aurora. We had a large comfortable room with an enormous bed and a single for our son. Bathroom was fine. Breakfast was ok. There is a shuttle bus into town or a free bike to borrow for the short ride no more than 10 minutes. The bar next door does laundry cheap and quick and long happy hour....

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Helpful?
Thank Ningaloovisitor
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Ningaloovisitor, This is Greenie Guest Relations Manager responding to your lovely review about your recent stay at Aurora Riverside Hotel & Villas. I am delighted to know that you enjoyed so much our team and the hotel services. Your wonderful words have been passed on to our team and we all felt very motivated. And thank you for your...

Reviewed 15 January 2017

I stayed in Aurora Riverside Hotel for 3 days. All staffs in the Hotels are nice. They would communicate with us and tried their best to help us. My boyfriend lost the camera cap during the trip. The staff Lacey went to market with us to help us bargain the price. She is very nice. The environment in the hotel...

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Helpful?
Thank Carman C
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Carman C, Thank you for taking time to share your feedback at the Aurora. We are delightful to know that you enjoyed your stay with us and that we managed to you provide with a great experience. The entire team here at the Aurora works extremely hard and I will gladly pass on your kind words to them, whom...

Perth, Australia
Reviewed 14 January 2017

Just got back from Vietnam . We sayed at the Aurora Hotel and had the best experience. All the saff were very friendly and we felt like family. Ivy,Sarah and team on reception couldn't be more helpful. Emma,Nathan,Jolly,Helen and Greenie were all so friendly and helpful,with tours Taxi's etc. We would definatley stay there again, the rooms were spacious and...

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Helpful?
Thank LindyCon
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear LindyCon, Thank you for taking time to share your feedback at the Aurora. We are delightful to know that you enjoyed your stay with us and that we managed to you provide with a great experience. The entire team here at the Aurora works extremely hard and I will gladly pass on your kind words to them, whom I'm...

Reviewed 12 January 2017 via mobile

We had the best experience at this hotel. When we checked in we had a room with flickering lights. We called the reception and spoke to Lacey to report the problem. She immediately send over a technician and she didnt leave our side till we were happy guests again! She's what all staff at good hotels should be like. Warm,...

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Helpful?
Thank Meral S
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Meral S, Thank you for taking time to share your feedback at the Aurora. We are delightful to know that you enjoyed your stay with us and that we managed to you provide with a great experience. The entire team here at the Aurora works extremely hard and I will gladly pass on your kind words to them, whom...

Melbourne, Australia
Reviewed 12 January 2017

Not only a wonderful place to stay in a city like very few others in the world, the customer focus from Ken and the team at the property is a welcome change from the mundane service that is the norm these days. Well done Aurora and staff.

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Helpful?
Thank deearkay
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear deearkay, On behalf of staff and management, thank you very much for taking your time to post this lovely review about your recent stay at Aurora Riverside Hotel & Villas. We are happy to know that you enjoyed your stay with us. Next time you return to Hoi An, please allow us to welcome you back to our hotel...

Hiroshima, Japan
Reviewed 9 January 2017 via mobile

自転車貸出と中心地までのシャトルバスが無料です。 雨季で利用しなかったのですが、ホテルにプールもあります! ダナン空港までの送迎が17ドル(片道)なので利用しましたが、30〜40分くらいで到着して便利でした。 帰りはホテルにパスポートを忘れてしまい、受付の子が空港まで持ってきてくれてとても助かりました。 スタッフはみんな親切でフレンドリーでしたよ。 また泊まりたいです。 I forgot my passport at the hotel. The reception girl brought the passport to the airport so it was in time for the flight. I lost my wallet in the lobby and she also brought it. I can not thank you enough. Lai, Greenie,Thank you so much. Akina

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Helpful?
Thank tora23
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear tora23, Thank you for taking time to share your feedback at the Aurora. We are delightful to know that you enjoyed your stay with us and that we managed to you provide with a great experience. The entire team here at the Aurora works extremely hard and I will gladly pass on your kind words to them, whom I'm...

Brisbane, Australia
Reviewed 6 January 2017

This is the 3rd time l have stayed here this year. The reason l return is the teamwork of all the staff. On this occasion I visited with friends & they were greeted like part of an extended family. When I worked for private hospitals we were always asked to exceed customer expectation. Aurora, and it's staff do this automatically....

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Helpful?
Thank David Y
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear David Y, Thank you for taking time to share your feedback at the Aurora. We are delightful to know that you enjoyed your stay with us and that we managed to you provide with a great experience. The entire team here at the Aurora works extremely hard and I will gladly pass on your kind words to them, whom...

Reviewed 6 January 2017 via mobile

We were in this hotel for 2 nights. The room was perfect: comfortable bed, the bathroom was clean .We eat kosher food, so we can't eat the breakfast that they offer . We ask and they allowed us to cook with our stuff. The swim pool was great and clean. There is a bus that take you from the hotel...

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Helpful?
Thank Livnat C
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Livnat C, Thank you for taking time to share your feedback at the Aurora. We are delightful to know that you enjoyed your stay with us and that we managed to you provide with a great experience. The entire team here at the Aurora works extremely hard and I will gladly pass on your kind words to them, whom...

Ho Chi Minh City, Vietnam
Reviewed 5 January 2017 via mobile

We stayed here for 3 night, 2 garden villa's. the rooms are clean and the bed is good. That is always very important for me. Unfortunately the bed lights where not working and the safe is not connected to the wall..so you can just break in and steel it with everything in it. They have a baby crib and a...

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1Thank Jacqueline C
Aurora242, General Manager at Aurora Riverside Hotel, responded to this review

Dear Jacqueline C, This is Ryan the Manager writing to thank you for choosing us as the address of choice for your vacation and for taking your time to share your experience about your recent stay. First let me thank you about for your comments on how clean and comfortable the hotel and the bed is. Especially we highly appreciate...

Reviewed 5 January 2017

First of all, our trip to Hoi An and staying at Aurora hotel only 1 night, but there is some impression about this hotel. I booked Villa room with a very good price (10% discount offer from Agoda app). That is big room (40 sqm), it has a balcony with field view. The room is clean, bathroom has bathtub and...

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Helpful?
Thank Nguyễn M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Aurora Riverside Hotel is situated halfway between Cua Dai beach and Hoi An Ancient Town. This location is ideal for visiting the beautiful hidden countryside which can be best done by using our complimentary bicycles. Aurora has a total of 67 fully equipment rooms (superior, deluxe, suite and villas) with a balcony or window, overlooking the Co Co river and emerald green rice fields. There is a new and larger swimming pool, new bedding and freshly painted walls. The field restaurant is located on 1st floor for guest’s convenience; our aim is to provide an upscale dining experience, showcasing a variety of flavours from Vietnam and Europe. We believe that whether you are looking for a quick weekend getaway, a memorable family vacation, or a meeting destination at a reasonable price, Aurora Riverside Hotel is the perfect choice for you. ... more   less 

Additional Information about Aurora Riverside Hotel

Address: 242 Cua Dai Street, Cam Chau Ward, Hoi An 84-510, Vietnam (Formerly Phuoc An River Hotel)
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: ₹ 1,810 - ₹ 4,424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aurora Riverside Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Phuoc An River Hoi
Hotel Style:
#17 Romantic Hotel in Hoi An
#19 Luxury Hotel in Hoi An
#23 Family Hotel in Hoi An
#28 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Aurora Riverside Hotel staff and other travellers.
3 questions
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11 months ago
Australia

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Questions? Get answers from Aurora Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverview rooms are on busy road so a bit noisy”
 of 5 bubbles Raven692016, 30 Jan 2017 | Read review
“Stayed in B9 balcony view.”
 of 5 bubbles 84sherrys, 27 Jan 2017 | Read review
“best views”
 of 5 bubbles carmanc2017, 15 Jan 2017 | Read review
“We stayed in B block and the rooms were quite and spacious”
 of 5 bubbles LindyCon, 13 Jan 2017 | Read review
“Villa room area doesn't have an elevator, so you have to take a walk if you chose high-level room.”
 of 5 bubbles nguy_nm, 4 Jan 2017 | Read review
5 of 5