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Aurora Riverside Hotel

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#40 of 137 Hotels in Hoi An
Certificate of Excellence
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1 room 2 adults 0 children
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Aurora Riverside Hotel
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427 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Morristown, New Jersey
Reviewed 5 days ago NEW

The staff here were fantastic! I had the pleasure of being welcomed by Lacey, she helped me book my tours, transport, and even found me a new hotel kimono that I could buy. The room was clean, the bed was cozy, and there was plenty of hot water. I enjoyed the view of the rice fields! Breakfast was very nice....

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Helpful?
Thank acreilly3
Perth, Australia
Reviewed 5 days ago NEW

We liked Aurora. We had a large comfortable room with an enormous bed and a single for our son. Bathroom was fine. Breakfast was ok. There is a shuttle bus into town or a free bike to borrow for the short ride no more than 10 minutes. The bar next door does laundry cheap and quick and long happy hour....

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Thank Ningaloovisitor
Reviewed 6 days ago NEW

I stayed in Aurora Riverside Hotel for 3 days. All staffs in the Hotels are nice. They would communicate with us and tried their best to help us. My boyfriend lost the camera cap during the trip. The staff Lacey went to market with us to help us bargain the price. She is very nice. The environment in the hotel...

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Thank Carman C
Perth, Australia
Reviewed 1 week ago

Just got back from Vietnam . We sayed at the Aurora Hotel and had the best experience. All the saff were very friendly and we felt like family. Ivy,Sarah and team on reception couldn't be more helpful. Emma,Nathan,Jolly,Helen and Greenie were all so friendly and helpful,with tours Taxi's etc. We would definatley stay there again, the rooms were spacious and...

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Thank LindyCon
Reviewed 1 week ago via mobile

We had the best experience at this hotel. When we checked in we had a room with flickering lights. We called the reception and spoke to Lacey to report the problem. She immediately send over a technician and she didnt leave our side till we were happy guests again! She's what all staff at good hotels should be like. Warm,...

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Thank Meral S
Melbourne, Australia
Reviewed 1 week ago

Not only a wonderful place to stay in a city like very few others in the world, the customer focus from Ken and the team at the property is a welcome change from the mundane service that is the norm these days. Well done Aurora and staff.

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Thank deearkay
Hiroshima, Japan
Reviewed 1 week ago via mobile

自転車貸出と中心地までのシャトルバスが無料です。 雨季で利用しなかったのですが、ホテルにプールもあります! ダナン空港までの送迎が17ドル(片道)なので利用しましたが、30〜40分くらいで到着して便利でした。 帰りはホテルにパスポートを忘れてしまい、受付の子が空港まで持ってきてくれてとても助かりました。 スタッフはみんな親切でフレンドリーでしたよ。 また泊まりたいです。 I forgot my passport at the hotel. The reception girl brought the passport to the airport so it was in time for the flight. I lost my wallet in the lobby and she also brought it. I can not thank you enough. Lai, Greenie,Thank you so much. Akina

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Thank tora23
Brisbane, Australia
Reviewed 2 weeks ago

This is the 3rd time l have stayed here this year. The reason l return is the teamwork of all the staff. On this occasion I visited with friends & they were greeted like part of an extended family. When I worked for private hospitals we were always asked to exceed customer expectation. Aurora, and it's staff do this automatically....

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Thank David Y
Reviewed 2 weeks ago via mobile

We were in this hotel for 2 nights. The room was perfect: comfortable bed, the bathroom was clean .We eat kosher food, so we can't eat the breakfast that they offer . We ask and they allowed us to cook with our stuff. The swim pool was great and clean. There is a bus that take you from the hotel...

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Thank Livnat C
Aurora242, Guest Relations Manager at Aurora Riverside Hotel, responded to this review

Dear Livnat C, Thank you for taking time to share your feedback at the Aurora. We are delightful to know that you enjoyed your stay with us and that we managed to you provide with a great experience. The entire team here at the Aurora works extremely hard and I will gladly pass on your kind words to them, whom...

Ho Chi Minh City, Vietnam
Reviewed 2 weeks ago via mobile

We stayed here for 3 night, 2 garden villa's. the rooms are clean and the bed is good. That is always very important for me. Unfortunately the bed lights where not working and the safe is not connected to the wall..so you can just break in and steel it with everything in it. They have a baby crib and a...

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1Thank Jacqueline C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Aurora Riverside Hotel is situated halfway between Cua Dai beach and Hoi An Ancient Town. This location is ideal for visiting the beautiful hidden countryside which can be best done by using our complimentary bicycles. Aurora has a total of 67 fully equipment rooms (superior, deluxe, suite and villas) with a balcony or window, overlooking the Co Co river and emerald green rice fields. There is a new and larger swimming pool, new bedding and freshly painted walls. The field restaurant is located on 1st floor for guest’s convenience; our aim is to provide an upscale dining experience, showcasing a variety of flavours from Vietnam and Europe. We believe that whether you are looking for a quick weekend getaway, a memorable family vacation, or a meeting destination at a reasonable price, Aurora Riverside Hotel is the perfect choice for you. ... more   less 

Additional Information about Aurora Riverside Hotel

Address: 242 Cua Dai Street, Cam Chau Ward, Hoi An 84-510, Vietnam (Formerly Phuoc An River Hotel)
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: ₹ 1,843 - ₹ 3,482 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aurora Riverside Hotel 4*
Number of rooms: 80
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Also Known As:
Phuoc An River Hoi
Hotel Style:
#16 Luxury Hotel in Hoi An
#17 Romantic Hotel in Hoi An
#23 Family Hotel in Hoi An
#25 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Aurora Riverside Hotel staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views”
 of 5 bubbles carmanc2017, 15 Jan 2017 | Read review
“We stayed in B block and the rooms were quite and spacious”
 of 5 bubbles LindyCon, 13 Jan 2017 | Read review
“Villa room area doesn't have an elevator, so you have to take a walk if you chose high-level room.”
 of 5 bubbles nguy_nm, 4 Jan 2017 | Read review
“Rooms in front of the hotel provide a country side view.”
 of 5 bubbles robertchai, 22 Dec 2016 | Read review
“Should see the room first, then book later. Do not believe the pictures on the website, not real”
 of 5 bubbles ChauNguyen2812, 9 Dec 2016 | Read review
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