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25/12/2017 26/12/2017
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    Mercure Hoi An

    321 Cua Dai Street | Cam Chau, Hoi An 563834, Vietnam
    011 84 510 3923 777
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    25/12/2017 26/12/2017
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    US$ 88
    US$ 80
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    Traveller (341)
    Room & Suite (77)
    Pool & Beach (63)
    Overview
    • Excellent45%
    • Very good31%
    • Average16%
    • Poor5%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Spa
    Facilities for Disabled Guests
    Banquet Room
    Laundry Service
    Housekeeping
    Shuttle Bus Service
    4.0 Star Hotel
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    Offers from Mercure Hoi An
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    Rooms
    25 Dec26 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (366)
    There are newer reviews for Mercure Hoi An
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    11 - 15 of 275 reviews

    Reviewed 18 October 2017

    Rooms are clean,no musty smell, air condition worked well staff pleasant breakfast buffet selection was smaller but sufficient swing pool area large and pleasing nice to relax after tours Norman Vancouver Canada

    Thank Norman C
    Response from MercureHA, General Manager at Mercure Hoi AnResponded 20 October 2017

    Dear Norman C, Thank you for posting your feedback of your stay on Tripadvisor. I hope our facilities, services and experience of ancient town makes you feel coming back again. Best Regards Masayuki Kobayashi

    Reviewed 13 October 2017

    Overview of hotel design and feel is good, except for the Suite Room which my wife and myself has stayed (ground floor unit) need refurbishment especially to the wooden flooring, Toilet and window blinds. As usual to Mercure hotel, breakfast standard is below average and...More

    Review collected in partnership with Accorhotels.com
    Thank eng411
    Response from MercureHA, General Manager at Mercure Hoi AnResponded 19 October 2017

    Dear eng411, Thank you for your kind stay with Mercure Hoi An and posting your feedback of your stay. We have started some touch up of all the Junior Suite room from yesterday and planning to do the major renovation in next year to welcome...More

    Reviewed 11 October 2017

    Beautiful Hotel, friendly staff and all you need is there. Getting a taxi was so easy and cheap to the main shopping. Free shuttle to town and beach is handy or don't feel like a walk. The Bell Hops are extremely obliging and offer all...More

    Thank davelle
    Response from MercureHA, General Manager at Mercure Hoi AnResponded 12 October 2017

    Dear davelle, Thank you for kind feedback and posting on tripadvisor. We are very much appreciated to read your comments and glad to know you enjoyed your first visit in Hoi An. We look forward welcoming you again soon. Best Regards Masayuki Kobayashi

    Reviewed 8 October 2017

    Was shocked for a 4 star hotel to not have an air conditioned reception area, they only had ceiling fans. The only air conditioning was in your room. Very noisy - you could hear the other rooms doors banging close. Breakfast was average. The staff...More

    Thank Julie P
    Response from MercureHA, General Manager at Mercure Hoi AnResponded 11 October 2017

    Dear Julie P, Thank you for posting your review of your stay on Tripadvisor. Regarding for your shocked issue, it is depends on the concept and design of hotel, it does not mean all the 4 star hotel has air conditioned reception. Even a number...More

    Reviewed 3 October 2017

    We arrived with a tour group to the Mercure and found the staff friendly and accommodating. Since our arrival was in September, it was HOT so I cannot address if hotel had "hot" water as luke warm was the most I was looking for. The...More

    Thank marthav770
    Response from MercureHA, General Manager at Mercure Hoi AnResponded 6 October 2017

    Dear marthav770, We thank you very much for your patronage and look forward having you back with us Mercure Hoi An soon. Please try to stay a little longer on your next trip giving us a chance to introduce about local culture and experience. Best...More

    The Earth Villa
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    The Hoi An Orchid Garden Villas
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    #27 of 163 hotels in Hoi An
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    Hoi An Holiday Villa
    740 reviews
    #3 of 163 hotels in Hoi An
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    Hoi An Garden Palace
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    #39 of 163 hotels in Hoi An
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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Pool
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Free Parking
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 54 - US$ 88 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #44 Luxury Hotel in Hoi An
    • #75 Spa Hotel in Hoi An
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Hotels.com, Expedia, Ctrip TA, Booking.com, HostelWorld, getaroom.com, Hotwire, Priceline, Orbitz, Cancelon, Travelocity, HotelQuickly and TripOnline SA so you can book your Mercure Hoi An reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Vietnam >
    • Quang Nam Province >
    • Hoi An
    Add Photo Photos
    Traveller (341)
    Room & Suite (77)
    Pool & Beach (63)
    Dining (51)
    Hotel & Grounds (212)
    Bathroom (26)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 163 hotels in Hoi An
    Hoi An Holiday Villa
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    .10 km away
     
    The Earth Villa
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    .15 km away
     
    The Hoi An Orchid Garden Villas
    675 reviews
    .15 km away
     
    Hoi An Garden Palace
    334 reviews
    .18 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Danielle G
    23 September 2016|
    AnswerShow all 4 answers
    Response from MercureHA | Property representative |
    local shops are around hotel within walking distance but most of them close about 8 - 9pm. The distance to the beach is about 2km.
    0
    Votes
    kazzalevi
    16 August 2016|
    AnswerShow all 4 answers
    Response from MercureHA | Property representative |
    yes, we have !!
    0
    Votes
    Linda I
    9 December 2015|
    Answer
    Response from MercureHA | Property representative |
    Hi Linda, Thank you for your question. Please be informed that train tickets vary depending on the time of your booking and also the type of your seats on the train. All train booking websites are in Vietnamese only, not... More
    0
    Votes
    Room Tips
    "Pool side suites are very good"
    Read review
    "Ground floor suite was lovely with easy access to pool, and lobby"
    Read review
    "Pool Side Suite is very nice"
    Read review
    "best views around pool area if you dont mind some noise"
    Read review
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