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Mercure Hoi An Royal

Expedia.comUS$ 54*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 114*
US$ 54*
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US$ 55*
US$ 57*
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Mercure Hoi An Royal
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303 Reviews from our TripAdvisor Community

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Showing 219: English reviews
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Reviewed yesterday NEWvia mobile

Mai jab Vietnam gaya tha to mai mercure hoi an hotel mai ruka. Ye hotel bahut accha hai jo ki bahut facilities provide karta hai. Esme ek bada sa swimming pool hai. Hotel management bahut accha hai. Khana sasta and tasty hai. You should also stay at this hotel whenever you visit to hoi an.

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Helpful?
Thank Ritesh G
birmingham, uk
HOTEL’S FAVOURITE REVIEW
Reviewed 6 November 2016 via mobile

We stayed for a week here in Hoi An. Really liked the hotel, rooms were lovely with very comfortable beds and pillows. Good variety at breakfast to cover visitors from a variety of nationalities. The pool looked lovel, unfortunately we didn't get to use it as we were here in the rainy season so wasn't really the weather, and on...

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Helpful?
1Thank speedywheels
About Hotel's Favourite Review
MercureHA, General Manager at Mercure Hoi An Royal, responded to this review

Dear speedywheels, we are glad to read your great comments of our services and happy to hear you enjoyed your stay in Hoi An. Yes, it was a little unfortunate weather due to rainy season but in terms of temperature, it is the best time through the year. I will make sure to pass your message to each staff you...

Reviewed 4 days ago NEWvia mobile

•There is 24hrs internet WiFi facility •Swimming pool is very tidy and good sanitising facility •deluxe room is having very supreme look •hotel gave bike and provided good transport services for visiting near by places like hoi and etc •FREE BREAKFAST AVAILABLE​ Complete five star for this awesome service

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Helpful?
Thank Ravi T
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear Ravi T, Thank you for posting a great review on tripadvisor. We will continue improving our service and facilities to welcome you again soon. Please contact me again when you fix your next visiting dates. Best Regards Masayuki Kobayashi

Portsmouth, United Kingdom
Reviewed 1 week ago via mobile

Now nearing the end of my 10 night stay at this lovely very nice hotel. I stayed in room 506 on the 5th floor. Large size with white Egyptian cotton sheets on a comfortable bed. Room had a small balcony and very good ablutions facilities, international TV channels with good reception. A kettle and beverage provisions topped up daily, as...

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Helpful?
1Thank Robert J
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear Mr. Robert, Thank you for posting your great review on tripadvisor as well as sending your kind comments directly to the hotel. All our staff loves you as every day during the morning briefing, they were talking about you and discussing how to make your stay more comfortable. Also our receptionist enjoyed cake which you bought for them however...

gwalior
Reviewed 1 week ago

Mai pichli saal vietnam gaya tha or mai mercure hotel mai ruka tha jo ki muje ab tak ka best hotel lga. Ye hotel tourists k liye bahut accha or sasta hai. Es hotel ka staff bahut friendly hai and es hotel mai har facility hai jo ek tourist ko chahiye hoti hai.

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Helpful?
1Thank aditya s
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear aditya s, नमस्कार Thank you for your kind feedback of your stay with Mercure Hoi An Royal. All of our staff are glad to read your comments that you enjoyed our facilities and services. Please stay with us again in near future. Best Regards Masayuiki Kobayashi

singapore
Reviewed 1 week ago

quite a decent hotel, a little of the city centre, what we love was the free bike rental. breakfast buffet was a little disappointing, but nonetheless hoian is blessed with lots of nice local food in the ancient town. missed out on the free bike tour that was offered by the hotel, maybe you guys shld try it. wanted to...

Review collected in partnership with Accorhotels.com
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Helpful?
3Thank jerald t
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear jeriooo, Thank you for posting your kind feedback on tripadvisor. Our complimentary bicycle tour guided by our hotel staff takes our guest to different locations every day. We hope you have another chance staying with us a little longer and allowing us to take you around every morning. Best Regards Masayuki Kobayashi

Inverloch, Australia
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Joe B
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Reviewed 2 weeks ago via mobile

I stayed alone in the suite, just opposite the pool. Bed was comfy. Breakfast was good Though the water can be warmer and toilet bowl flush water system can be fast Staff are friendly and helpful It was good stay

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Helpful?
Thank Nareshkumar A
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear Nareshkumar A, Thank you for choosing Mercure Hoi An Royal during your visit in Hoi An. Weather was a little too hot during your time you stayed but I wish you had a very relaxing holiday with us. I will look at the water pressure of Junior Suite and take an action. We look forward welcoming you again soon....

Kidderminster, United Kingdom
Reviewed 2 weeks ago

Great hotel, great staff & great amenities. Good position too. Just a few minor gripes, the reception was too hot, all doors open in 30 deg heat, not good!! Also the actual reception desk was cluttered with about five staff hanging around.

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Helpful?
1Thank Wolverleyman
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear Wolverleyman, Thank you for posting your kind review on tripadvisor. We are glad to know you enjoyed our hospitality during your stay. It's beginning of summer in Hoi An and we open the door to circulate the air in the building but it sometimes not enough to make you feel comfortable. Regarding for bunch of our reception staff, I...

Honolulu, Hawaii
Reviewed 3 weeks ago

The staff was all very helpful and spoke pretty good English. I did have a few complaints about my stay though. The door to the room did not close easily or on its own. We had to pull it shut every time which also made it slam or else our room would have stayed unlocked while we were away. This...

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Helpful?
Thank canmantravels
EdPo495, General Manager at Mercure Hoi An Royal, responded to this review

Dear canmantravels, Thank you for choosing Mercure Hoi An Royal during your visit in Hoi An. Besides some of the room defects which I will discuss with our house keeping manager, I believe my bell boy tried to recommend a tailor shop name "Be Be Tailor" in town. Quite often our guests ask us the recommended tailor shop in Hoi...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Room Service
  • Free Parking
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located a short drive from Danang International Airport, Mercure Hoi An Royal is ideally located between Hoi An Ancient Town and Cui Dai beach. It is only minutes away from Thu Bon River, the historic Japanese Covered Bridge, and the local markets and tailors of Hoi An. For a truly memorable experience in Central Vietnam, choose between a modern hotel room or a poolside suite and pamper yourself with the most comfortable accommodation in Hoi An. ... more   less 

Additional Information about Mercure Hoi An Royal

Address: 321 Cua Dai Street | Cam Chau, Hoi An 563834, Vietnam (Formerly Hoi An Pacific Hotel & Spa)
Region: Vietnam > Quang Nam Province > Hoi An
Price Range: ₹ 2,778 - ₹ 4,651 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hoi An Royal 4*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#39 Luxury Hotel in Hoi An
#64 Spa Hotel in Hoi An
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hoi An Royal staff and other travellers.
8 questions
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Brisbane, Australia
Geelong, Australia
Tathra, Australia
9 months ago
Bristol, United Kingdom
over a year ago

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Questions? Get answers from Mercure Hoi An Royal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best overlooking the pool”
Wolverleyman, 5 May 2017 | Read review
“Nice view of tht hotel”
sadaf6625, 1 May 2017 | Read review
“Best view In that hotel”
khansaniyask02, 1 May 2017 | Read review
“Good service”
sarfaraz9179, 27 Apr 2017 | Read review
“old hotel but its services are best and its architecture is also good,Best hotel.”
, 24 Apr 2017 | Read review
5 of 5
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US$ 54* /night
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Prices are for 1 room, 2 adults
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