We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Al Ain Rotana Hotel

{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Al Ain Rotana is a luxury five-star hotel nestled in the luscious Garden City of the Emirates. Boasting exceptional amenities, world-class dining, and ideally located just minutes from the city center and tourist attractions. The 246-key hotel features elegant rooms, suites, studios, villas and chalets; an award-winning Zen the spa with 9 treatment rooms, a fully equipped Bodylines Fitness & Wellness Club, with tennis and squash courts; meeting rooms for off-site business meetings and events, and the opulent ballroom and exquisite gardens perfect a wedding venue. Whether you are looking for tasty International cuisine, live cooking stations and theme nights at Zest All Day Dining; Live Performance and indoor and outdoor seating at both the Famous Min Zaman Lebanese Restaurant, and world-renowned Trader Vic's Restaurant and Mai Tai Bar; or dancing the night away at Moodz Lounge Bar. There is something for everyone at the Al Ain Rotana Hotel.
Read more
Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Business Centre with Internet Access
Restaurant
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Shuttle Bus Service
Paid Internet
Children Activities (Kid / Family Friendly)
Spa
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Tennis Court
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Heated pool
Outdoor pool
Breakfast Available
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Luxury
Centrally Located
HOTEL CLASS
Reviews & more
1,804Reviews
1,202Photos
6Q+A
100Room tips
Traveller rating
  • 1,086
  • 466
  • 138
  • 48
  • 66
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Show reviews that mention
The service was satisfactory. The rooms need a good clean and the carpets and sofas were not very clean. The location is great as it is close to most of the tourist attractions.The worst was all the road works in the surrounding area.
Read more
Review collected in partnership with Rotana Hotels
Pool bar staff accused us of lying when they asked us to sign a bill that wasn't ours. Very unprofessional staff. Housekeeping service too slow, if you need towels or shampoo, make sure to ask for it at least 1 hour ahead.
Read more
Review collected in partnership with Rotana Hotels
Response from AlAinRotana, General Manager at Al Ain Rotana Hotel
Responded 5 days ago
Dear Mr. Tarek, Thank you for taking the time to write us. Please accept our sincere apologies for the inconvenience you have encountered in our pool bar. I'd love to put this right and appreciate if you could provide us more details so we can conduct our investigations and resolve the issue as soon as possible. Also, rest assured that I will communicate your concerns with our Director of Housekeeping regarding the services you experienced during your stay. Looking forward to hearing from you soon. Sincerely yours, Pierre Zayoun General Manager
Read more
Traveled from Abu Dhabi to see this concert! 2nd time in your hotel!! Everything was simply perfect! We will stay here everything to Al Ain! Everyone in your staff is truly professional! Especially Nader at the check-in desk! He helped me through a very confusing issue I caused b
Read more
Review collected in partnership with Rotana Hotels
Response from AlAinRotana, General Manager at Al Ain Rotana Hotel
Responded 5 days ago
Dear TripAdvisor member, Thank you for giving us a lovely rating and for recommending our hotel. Also, thank you for your kind words to Nader who demonstrated ownership and great customer service towards serving you. I will definitely share your feedback to the team. Please know that they love knowing that our guests appreciate them, our facilities and services. We are happy to serve you and looking forward to welcoming you back in our hotel again. Sincerely yours, Pierre Zayoun General Manager
Read more
Stayed overnight with my family after a visit to Al Ain zoo. Booked a suite which was a good amount of space for all of us- parents and two young kids. Staff were friendly and helpful. The room was clean with a good layout. Breakfast was so-so. Pool facilities were good. would re
Read more
Review collected in partnership with Rotana Hotels
Response from AlAinRotana, General Manager at Al Ain Rotana Hotel
Responded 5 days ago
Dear TripAdvisor member, Thank you for choosing to stay at Al Ain Rotana. We are very pleased to read your lovely comments about our hotel and staff. Gladly your comments will be passed on to the team as they love knowing that our guests appreciate them, our facilities and services. Also, thank you for recommending our hotel to other travellers. We certainly look forward to welcoming you and your family back in the very near future. Sincerely yours, Pierre Zayoun General Manager
Read more
Hotel and grounds are fine and individual staff very friendly but overall service was terrible. It took 1 hour 40min for our lunch to arrive, the pool bar was so understaffed it never took less then 20min to order a drink, the staff were more interested in using the till or dryin
Read more
Review collected in partnership with Rotana Hotels
Response from AlAinRotana, General Manager at Al Ain Rotana Hotel
Responded 5 days ago
Dear Mr. Jet, Thank you for taking time to write us. I sincerely apologize for the inconveniences you have experienced during your stay and rest assured that we will look after this matter with utmost attention.Your feedback is highly appreciated and will help us improve our ability to serve you. Once again, thank you for highlighting this matter to us. Hope you will give us the opportunity of having you and your family again as guests in our hotel. Sincerely yours, Pierre Zayoun General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorAl Ain Rotana Hotel
The Premium Suite at the Al Ain Rotana Hotel
Professional photo exclusively commissioned by TripAdvisorAl Ain Rotana Hotel
The Falaj Suite at the Al Ain Rotana Hotel
Professional photo exclusively commissioned by TripAdvisorAl Ain Rotana Hotel
The Falaj Studio at the Al Ain Rotana Hotel
Professional photo exclusively commissioned by TripAdvisorAl Ain Rotana Hotel
The Classic Room Twin Bed at the Al Ain Rotana Hotel
Previous
Do you arrange tours in Al Ain? Thank you
no.
0 votes
Show all answers
Hi this hotel have all inclusive with entertainment?
Dear Marbels85 The al Ain Rotana does have a wide selection of restaurants and leisure facilities. The hotel is a full service five star hotel, and numerous travel packages and options are available. We do offer full board packages, as well as certain all inclusive options (seasonal). We do have first rate sports facilities and live musical entertainment in our restaurants. Yet the hotel is not a classical all inclusive resort, such as your question may imply. For exact details and available offers and packages, you will be able to find all required information on our rotana website. I hope I was able to clarify your question and do sincerely hope you will choose us when you visit the beautiful garden city of Al Ain. A. H. Weller Executive Assistant Manager
0 votes
Show all answers
What are the tourist spots near the hotel? And what are the schedules?
Dear Alma A Please use the following website for detailed information on options and opening hours website "visitabudhabi.ae/en/explore/regions/al.ain" Al Ain Rotana is right in town centre and within minutes of most touristic venues All the best
0 votes
Show all answers
Is it open on a monday
Dear Mr. Hamilton, thanks for contacting us. Yes we are open 365 days a year, 24 hours. Always open. Our restaurants are also open daily, except some periods during the holy month of Ramadan. I hope to meet you soon in our hotel. Kind regards, Luciano Scelza Executive Assistant Manager
0 votes
Show all answers
Me and ma family have booked fr a one night stay in a classic room.my friends suggested me this hotel.me and my family wil be coming in with greay expectation.hope v wil enjoy.as of now the booking is dobe for a classic room but my friends were telling me the management can upgrade our room to premium free of cost....I hope the management wil surely do this for us...
Dear Tripadvisor Member "raj143143", thanks for booking with us. We will do our utmost to make sure your visit is meeting and exceeding you expectations. On behalf of the team, I wish you a great sojourn with us. Kind regards, Luciano Scelza Executive Assistant Manager
0 votes
Show all answers
Previous
12
"Don't try their steak. Expensive for its worth."
"Can not help. Went there for dinner. It was dark."
"Rooms in the annex are quieter."
"Furnished Hotel"
"Choose the swimming pool view"
Previous
PRICE RANGE
US$ 88 - US$ 230 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAl Ain
NUMBER OF ROOMS
246
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing