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Al Ain Rotana Hotel

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#2 of 14 Hotels in Al Ain
Certificate of Excellence
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1 room 2 adults 0 children
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Al Ain Rotana Hotel
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995 Reviews from our TripAdvisor Community

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Showing 846: English reviews
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Reviewed yesterday NEWvia mobile

I stay in room 171 on 28 March Very clean hotel , warm welcome, helpful staff and a lovely room with abalcony - superb.  we absolutely loved it! The location is perfect . The staff are simply superb and lovely spichially (Eleni )front office .Nothing was too much trouble and they were always smiling and incredibly helpful. The hotel itself...

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Helpful?
Thank ayman E
Al Ain, United Arab Emirates
Reviewed yesterday NEW

From the moment you step out of your vehicle, until you leave, you will feel valued and important. Every staff member will do their best to make you stay perfect. I have never had a bad experience at the Al Ain Rotana

Review collected in partnership with Rotana Hotels
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Helpful?
Thank JanetH9442014
Japan
Reviewed 2 days ago NEW

all staff was fanstic, they all smiled to us and we felt happiness during stay. Especially, Mike at the concirge was best ever!! Thanks to him again! Restaurants was also nice, seemed like that many customers who was staying at other hotel were in the restaurants in Al Ain Rotana hotel. We really recommend restaurants this hotel as well.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank kazunorik625
Dubai
Reviewed 2 days ago NEW

Very good location, brilliant buffet, hospitable employees, Good pool and lots of variety for beverages. This is a we commended hotel for anyone who wants to stay in Al ain as the feel is like a resort

Review collected in partnership with Rotana Hotels
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Helpful?
Thank Vipul M
Geneva, Switzerland
Reviewed 3 days ago NEWvia mobile

This hotel is in the center of Al Ain Very pleasant lobby The premium rooms are spacious and there is everything you need I would prefer if the would remove the wall to wall carpet The breakfast buffet is great The evening buffet is amazing The staff at the reception is very nice , especially Eleny and Noor The only...

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Helpful?
Thank mimidoumi
AlAinR0tana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear Mimidoumi It was a great pleasure us having received your excellent feedback. It makes each and every colleague you mentioned proud that they were able to leave such a positive and lasting impression on you. We apologize for any service delay you had in our restaurant and appreciate your understanding. We all do want to thank you for your...

Dewsbury
Reviewed 3 days ago NEW

I had only stayed for one night, but the whole stay was awesome with everything better than I expected. The staff were very friendly and helpful. The room facilities and other amenitues around were excellent, especially the swimming pool. In a short space of time, we enjoyed swimming, sauna, steam and jacuzzi. The breakfast provides many varieties of food for...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank 525muzaffara
AlAinR0tana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear 525muzaffara Thank you for your excellent feedback and giving us the top score. We are glad we were able to leave a lasting impression and make your stay so enjoyable. All our team is very thankful for your generosity and we hope we can welcome you back here in Al Ain soon again. Sincerely yours Armin H. Weller Executive...

Abu Dhabi, United Arab Emirates
Reviewed 5 days ago NEWvia mobile

A slightly older but cozy resort. We stayed in their poolside chalet, you can step out of the chalet and two steps into the pool. The chalet had 2 bedrooms, a kitchen, living area. Negative was the chalet smelled of cigarette smoke and bathrooms had a damp smell. Breakfast was a good spread and had good timings. A good 90...

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Helpful?
Thank ashaikh21
AlAinR0tana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear ashaikh21 Thank you for the good rating and taking the time to share your comments with us. We are glad you did enjoy your stay and had a relaxing time with us. I am very sorry about your complaint regarding the chalets but I do have to mention that all our chalets are smoking units. If you do return,...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago NEW

It is really a nice hotel as there are plenty of places like different kinds of restaurants and there shops and ATM it is also suitable for families but the price is a little expensive.In any case it was a very good trip.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank omar301
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear Omar301 Your words are kind and a great encouragement for us. We appreciate your generous feedback. Please allow me to assure you that all our prices are highly competitive and in line with the market for any five star hotel as ours and I sincerely hope that this will not make you stay with us any less enjoyable. We...

Dubai, United Arab Emirates
Reviewed 1 week ago

The overall service was good. The staff were very friendly and cordial. The pool service was good and kids were well taken care of. The suite rooms were well maintained. More outdoor sports activities should be added for children.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank sans0709
AlAinR0tana, General Manager at Al Ain Rotana Hotel, responded to this review

Dear sans0709 We all at the Al Ain Rotana a glad we were able to make your stay a pleasant one. Your kind words and excellent rating are a great encouragement to all of us. We are pleased you choose us for your stay and we were able to make it an memorable visit to Al Ain. Your comments are...

Abu Dhabi
Reviewed 1 week ago

I was staying here for a complete month and had no issues at all The staff use to provide a warmth welcome and they were very helpful and easy to handle. .best breakfast buffet menu..the stay was awesome..planning for an another stay der again in near future ..one of the best five star hotel in UAE..

Review collected in partnership with this hotel
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Helpful?
Thank tilakp2017
AlAinR0tana, Executive Assistant Manager at Al Ain Rotana Hotel, responded to this review

Dear tilakp2017 Please do accept my thanks for the excellent review and outstanding score you have given to us. We are extremely pleased whenever we hear such a good comment as it tells us our efforts and the dedication of the team bear fruit. We all look forward to welcome you back soon and remain with warmest regards Armin H....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Al Ain Rotana, situated in the heart of Al Ain and few minutes away from the famed sites of the city, redefine efficient service with an effortless style. Guests are pampered by well-trained employees which are on hand 24-hours a day. This renowned 5 star property is conveniently located near the commercial hub of Al Ain and is 25 minutes drive from the Al Ain International Airport, 120 km from Dubai International Airport and 160 km from Abu Dhabi International Airport. This hotel with its unique services and facilities will make sure to fulfill your every wish and make your stay an unforgettable experience. Hotel Facilities: 6 world-class food & beverage venues Fully equipped gymnasium Massage rooms Spa Squash courts Wireless internet connection in public area Business centre with professional secretarial support Rooms for guests with special needs Non-smoking rooms Same day laundry & dry-cleaning service Gift shop Beauty salon Barber shop Babysitting upon request Currency exchange Doctor on call Free parking space Valet parking Dedicated parking area Car & limousine rental service Complimentary WiFi available in the limousines for any drop off/ pick-up services Multi-lingual staff ... more   less 

Additional Information about Al Ain Rotana Hotel

Address: Sheikh Zayed Road, Al Ain P.O. Box 1210, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: ₹ 6,806 - ₹ 15,052 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Ain Rotana Hotel 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Al Ain Rotana Hotel Emirate Of Abu Dhabi
Hotel Style:
#1 Family Hotel in Al Ain
#2 Spa Hotel in Al Ain
#2 Luxury Hotel in Al Ain
#2 Business Hotel in Al Ain
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Questions & Answers

Here's what travellers have asked, with answers from Al Ain Rotana Hotel staff and other travellers.
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Questions? Get answers from Al Ain Rotana Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perfect condition..”
 of 5 bubbles tilakp2017, 20 Mar 2017 | Read review
“Take advantage of the hotels many amenities; pick a room with a good view.”
 of 5 bubbles georges821, 12 Mar 2017 | Read review
“Rooms in the new part of the hotel are more quiet than in the older part, where the restaurant and night club are located.”
 of 5 bubbles leifl188, 26 Feb 2017 | Read review
“Ask for a view of the pool area. And let Madiha help you out!”
 of 5 bubbles O3592RRbruceb, 16 Feb 2017 | Read review
“Request a pool view to make the most of the daytime sunshine”
 of 5 bubbles m_irec2015, 28 Jan 2017 | Read review
5 of 5