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Hilton Al Ain

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Hilton Al Ain
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1,215 Reviews from our TripAdvisor Community

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Showing 1,111: English reviews
Amman, Jordan
Reviewed 22 July 2016 via mobile

Good hotel in nice area. Very good room; nice and clean. Nice food and breakfast Free wifi. Nothing near the hotel, you need to request taxi if you want to go anywhere. I like this hotel and his area and his big garden are very nice. Next time I will visit it again

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Helpful?
Thank Muhannad-Anabtawi
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Muhannad-Anabtawi, Thank you for choosing to stay with us and for writing a comment on Trip Advisor regarding your recent stay in our hotel. We are pleased to read the positive comments pertaining to our hotel location, cleanliness of the room, quality and variety of food as well as the atmosphere of the garden. Our sole focus is to...

Reviewed 20 July 2016 via mobile

Very nice experience staying in there... Located little outside the city and nearby to all the tourist location of Al Ain. Very nice all round services. Keen to listen staff and prompt response team. Food is good and service is also nice. Nice bar and music band.Very nice experience staying in there... Located little outside the city and nearby to...

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Helpful?
Thank aniljacob7
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear aniljacob7, Thank you for taking the time to write a comment on Trip Advisor following your stay experience in our hotel. It gives us a great pleasure to read your wonderful review. We are delighted to learn how much you enjoyed your stay at our hotel and to know that our team member gave you such a good impression...

Abu Dhabi, United Arab Emirates
Reviewed 18 July 2016

Relaxing, entertainment, food, nightlife, pool, gym, facility, barbershop was perfect, close to attraction, friendly staff, lovely guest relation, nice music band, secure hotel, good Pool surrounding,

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Helpful?
Thank Ahmed A
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Ahmed, Thank you very much indeed for your nice comments and for your time posting them on TripAdvisor. I am very delighted to learn that you have enjoyed your stay in the hotel especially with our atmosphere, restaurants offering, recreation facilities, as well as the friendly service provided by our team member. Our sole focus is to provide a...

Dammam, Saudi Arabia
Reviewed 18 July 2016

I enjoyed my stay at Hilton Al Ain. The atmosphere is quite and authentic. The hotel team was really welcoming especially Mr. Azfar, Harsha and Sarita. The room was clean and chill which is very nice in the hot weather .

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Helpful?
Thank Asem S
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Asem S, Thank you for choosing to stay with us and for taking the time to write a comment on Trip Advisor regarding your experience. It gives us a great pleasure to read your wonderful review. We are delighted to learn how much you enjoyed your stay at our hotel and to know that our team member gave you...

Abu Dhabi, United Arab Emirates
Reviewed 17 July 2016

Rooms at time of reservation were requested to be non-smoking , non alcoholic and be ready at check-in. However rooms handed over were filled with smoke fumes. Entrance and lobby doors were left opened for long hours to bring internal environment of the rooms at comfortable level. Again, at time of check-out doors were automatically locked without any prior coordination/...

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Helpful?
Thank E3645FTmuhammada
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear E3645FTmuhammada, Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay in our hotel. I regret to find out that we were not able to meet your expectations and I want to assure you that these shortcomings do not reflect our usual high standards of service. It...

Cairo, Egypt
Reviewed 16 July 2016 via mobile

Good in general for business but please avoid for leasure as it is not lixurious enough Breakfast was OK but not to the level of 5 stars hotel Internet was not stable the whole stay There is a direction where Sun is entering the room even if you have solid curtains Staff are friendly trying to help. Room service is...

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Helpful?
Thank Bassem B
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Youlianne, Thank you very much for your loyalty to our hotel and taking the time and effort to post a personal review here at TripAdvisor following your experience at the Hilton Al Ain. We truly appreciate your feedback as it is comments from our valued guests that enable us to improve our services and facilities. I am sorry to...

Dubai, United Arab Emirates
Reviewed 16 July 2016 via mobile

Hilton Al Ain was an amazing experience this summer. We were given an upgrade to chalets on our arrival and that was a great beginning to our holidays. The facilities at the hotel are very nice and food at their Flavors restaurant was great. The only thing we didn't like was that the family pool which is very crowded was...

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Helpful?
Thank Havru
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Havru, Thank you for choosing to stay with us and for taking the time to write a comment on Trip Advisor regarding your experience. We truly appreciate any feedback as it is comments from our valued guests that enable us to improve our services and facilities. We are delighted to note that you found the rooms, recreation facilities, food...

AL AIN, United Arab Emirates
Reviewed 15 July 2016

Reception staffs are great as always especially Jay. All they are well trained how to deal customers and to show their hospitality service. I always feel welcomed and valued here. Bar Staffs as well. They are very attentive. I personally like chalets and i always choose the same.

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Helpful?
Thank Manoj M
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Manoj M, Thank you very much indeed for your nice comments and for your time posting them on TripAdvisor. It gives us a great pleasure to read your wonderful review. We are delighted to learn how much you enjoyed your time and to know that our team member gave you such a good impression and had a good impact...

Reviewed 15 July 2016 via mobile

I'm one of the pacos member and I'm coming since 1985 . I love to spend in pacos during weekend cause I feel I'm in the right place to relax and unwind. Jade is one of the excellent staff in pacos she makes sure that I'm ok and I enjoy my drink. All pacos team are excellent no wonder this...

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Helpful?
Thank Misterstella
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Misterstella, Thank you very much indeed for your loyalty and for the nice comments on TripAdvisor. I am pleased to learn that you have enjoyed your experience in Paco's Bar especially by the friendliness and excellent service provided by our staff . I have shared your feedback with Jade who feel very proud to be part of your great...

Reviewed 14 July 2016 via mobile

Many hotels can boast about their amenities and their rooms, but the management and staff are the true reflection of excellence. Rameez Bahardeen managing the pool side restaurant and bar is a gem. Our visit was perfect largely due to his attention to every detail. He continuously checked on us to ensure our every want was taken care of....including bringing...

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Helpful?
Thank Brian H
Jacques C, General Manager at Hilton Al Ain, responded to this review

Dear Brian H, Thank you for taking the time to write a comment on Trip Advisor following your stay experience in our hotel. It gives us a great pleasure to read your wonderful review. We are delighted to learn how much you enjoyed your stay at our hotel and to know that our team member gave you such a good...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in exotic landscaped gardens, the Hilton Al Ain hotel offers a peaceful oasis in the heart of this bustling city. This Al Ain hotel is close to major tourist attractions and Dubai and Abu Dhabi airports are 80 minutes away. Visit nearby Al Ain attractions, enjoy a round of golf on the hotel’s 9-hole course or simply relax by the pool. Explore Al Ain's magnificent sand dunes with a desert safari, work out in the hotel's fitness center or unwind in the sauna and Jacuzzi. Lunch alfresco at International buffet restaurant - Flavours or sample tradition Arabic fare in Makani Café. Try a variety of Tex-Mex cuisine at Paco's Bar and souvor the taste of excellent fajitas or quesadillas while watching sport games on TV. Listen to live music 5 days a week or enjoy the pleasant evening temperatures in an open-air terrace. Persons under the age of 21 are not allowed to enry to Paco's Bar after 6pm.Have fun in the huge playground, enjoy the squash courts and table tennis, or relax with a massage while the kids have fun in the Kids’ Room. ... more   less 

Additional Information about Hilton Al Ain

Address: | Al Sarooj District, Al Ain 00001, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Al Ain
Price Range: ₹ 5,940 - ₹ 14,579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Al Ain 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Hilton Al Ain Hotel Al Ain
Al Ain Hilton International
Hilton Al Ain Emirate Of Abu Dhabi
Hotel Style:
#2 Family Hotel in Al Ain
#3 Luxury Hotel in Al Ain
#3 Business Hotel in Al Ain
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Al Ain staff and other travellers.
2 questions
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Houston, Texas
5 months ago
Moscow, Russia
9 months ago

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Questions? Get answers from Hilton Al Ain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the pool is best, busy road opposite side!”
 of 5 bubbles thepotters2016, 9 Dec 2016 | Read review
“Go for Pool facing room.”
 of 5 bubbles 106prasenjitd, 29 Nov 2016 | Read review
“We didn't have much luck with a 'pool view' room which they recommended. The mountain view might be nicer.”
 of 5 bubbles HannahP660, 29 Oct 2016 | Read review
“When you travel and want a relaxing environment..Hilton Hotel is the best place to be...”
 of 5 bubbles MsDhang, 13 Sep 2016 | Read review
“WE had a mountain view room and enjoyed it.”
 of 5 bubbles 958jonp, 11 Sep 2016 | Read review
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