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Khortitsa Palace Hotel

TripAdvisorUS$ 83*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 89*
US$ 83*
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Khortitsa Palace Hotel
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107 Reviews from our TripAdvisor Community

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Showing 55: English reviews
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Ohio
Reviewed 4 weeks ago

We stayed at Khortitsa Palace last week as a family. We had been there with all of our children years ago when it was Four Points, and it was so wonderful to see that nothing has changed! There are still the same great quality, cleanliness, friendly service, and overall classy atmosphere. The general manager, Ghaffar, is an amazing guy and...

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Helpful?
Thank Scott S
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Scott S, Thank you very much for taking the time and share your detailed feedback with TripAdvisor community. Our team was very touched to receive your wonderful review. Thank you so much for being our loyal guests for several years! It was a pleasure for us to welcome your family once again in our hotel. I will surely pass...

Dublin, Ireland
Reviewed 18 January 2017

Do not be fooled by the word 'palace'in the name. This is a 3 star hotel at 4 star prices because there is no real competition in Zaporizhia. I think that the grandiose name is unhelpful because one will inevitably be disappointed at the hotel itself. The problem is that the hotel badly needs refurbishment. I can imagine that if...

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Helpful?
Thank bryan m
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Bryan m, Thank you for taking the time and share your experience at our hotel with Tripadvisor community. I have carefully read your comments, and would like to assure you that they will be taken into consideration. First of all, please accept my sincere apologies that your expectations have not been met. I must admit that it is very...

London, United Kingdom
Reviewed 15 December 2016

stayed here for a couple of nights early december.The quality of staff was excellent , helpful and efficient .The room was superb all facilities working and very clean and well maintained.It has 24 hour room service and a very relaxed easy going atmosphere and very well laid out.The lifts (which are often a problem in many ukrainian hotels) were great...

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Helpful?
Thank johnmallwood
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear johnmallwood, Thank you for choosing Khortitsa Palace Hotel for your recent stay and for sharing your feedback at TripAdisor website. We were very proud to read that you had enjoyable stay with us, and that you highly evaluated our staff, rooms, breakfasts and even elevators. We are looking forward to welcoming you on many future occasions. Kind regards, Natalya...

Reviewed 15 December 2016

I have had the pleasure of staying at this hotel for over 300 nights, over 4 separate visits, during the past two years. Why anyone who comes to Zaporozhye, would stay anywhere else, is beyond me. As the consistency, quality, and friendliness of the service, is second to none. Everyone here goes above and beyond for their guests. As a...

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Helpful?
1Thank Mark W
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Mark W, Thank you so much for taking the time and write your inspirational review! And thank you for being our guest during these 2 years, we highly appreciate this. I was delighted to read your lovely comments regarding our staff and the service, which will be shared with the whole hotel team. Thank you once again for your...

Vienna, Austria
Reviewed 2 November 2016

perfect staff. everyone speaks great english unlike most hotels i've been to in ukraine including 5 star hotels. great rooms, great amenities, clean, good food, service. everything is great. the only downside are the prices i would say. i think for the region it is over priced. having said that, compared to the rest of the world the price is...

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Helpful?
Thank Ben T
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Ben T, Thank you very much for taking the time and share your experience with TripAdvisor readers. We were very pleased to know that you had enjoyable stay with us and highly evaluated our team, rooms, service and food. As for your comment regarding our pricing, kindly be noted that we have different pricing offers available, and I would...

Reviewed 14 October 2016 via mobile

Very good location. The hotel, well, what to say: very good and high class, really. All services are available, nice furniture in the room, everything around is clean and pleasant. There is nothing strange to meet such approach in some Dubai hotel, but I really was surprised to get in Zaporozhye). If we talk about disadvantages, it might be not...

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Helpful?
Thank Татьяна Г
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Татьяна Г, Thank you very much for taking the time and write your detailed feedback. It was a pleasure for our team to read your comments, thank you for your high evaluation of our hotel and service provided. We were sorry to learn that our breakfast variety was below your expectations, your comments will be shared with restaurant team....

Reviewed 14 October 2016 via mobile

It's a great hotel! I like such big rooms with balcony and perfect view for the Dnipro river. It's convenient because each room is equipped with iron and kettle. Almost everything was OK, but for the first time I've noticed that trash bin wasn't empty. I ignored it, because I have no time for that. As for breakfast... my expectations...

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Helpful?
Thank Natalliia
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Natalliia, Thank you for sharing your experience with Khortitsa Palace hotel on TripAdvisor.com. It was a pleasure for us to read your feedback, thank you for your kind words in regards to our hotel in general and rooms in particular. We were very happy to learn that you liked our rooms’ facilities. Please accept our apologies with regards to...

Peoria, United States
Reviewed 13 September 2016

This hotel is a real gem in the middle of Zaporozhye. All of the staff are very friendly, and helpful. Most of the staff speak at least a little English which is helpful. The hotel is run very professionally, and it is a great place for a vacation or business meeting. The food service is superb, the bar staff is...

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Helpful?
Thank Christopher H
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Christopher H, Thank you so much for your great review, we were very pleased to read that you enjoyed every element of your stay with us, but specially our staff. We appreciate your high evaluation of our facilities and service provided Thanks again for your feedback, and we look very much forward to welcoming you in Khortitsa Palace Hotel...

A TripAdvisor Member
Canon City, Colorado
Level Contributor
5 reviews
1 helpful vote
Reviewed 11 August 2016 via mobile

I am currently staying here and I am very impressed. The "swamp" as one put it, is a duck pond with beautiful Swans. Did you expect crystal clear water? The staff is exceptionally good. Danil, at the front desk became my friend imeadiately. He helped me arrange travel from the Airport and my room on the 10th floor. The staff...

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Helpful?
Thank A TripAdvisor Member
Natalia P, Reservations Manager at Khortitsa Palace Hotel, responded to this review

Dear Guest, Thank you for your incredible review about your resent stay at Khortitsa Palace Hotel. We were pleased to read your kind words in regards to our staff, we were proud to learn that you highly evaluated our team, and I will certainly pass your words to Danil. Thank you very much as well, for your appreciation of our...

Reviewed 7 August 2016

We stay here regularly. Friendly staff, willing to go the extra mile and good English. They have a nice breakfast with healthy choices, rooms are comfortable with great views. We enjoy the a room with a patio which overlooks the river. You can unwind after a busy day by ordering room service and watch the sunset on a summer eve.

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Helpful?
1Thank Karen S
Iryna S, Public Relations Manager at Khortitsa Palace Hotel, responded to this review

Dear Karen, Thank you for taking the time and leaving your feedback about your stay at Khortitsa Palace Hotel. Great to hear that you have had a pleasant stay with us, enjoying comfortable room with great view and delicious breakfast. We are delighted that you experienced the high standards of service from our staff and experienced their friendly and professional...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Khortitsa Palace welcomes you in style with 164 guestrooms and luxurious suites as well as unique presidential suite. At Khortitsa Palace Hotel, you'll find not only comfortable accommodation but also restaurant, Lobby bar, a summer terrace, a fitness center with sauna and steam bath, and a gift shop. ... more   less 

Additional Information about Khortitsa Palace Hotel

Address: Shevchenka bulv. 71A, Zaporizhzhya 69091, Ukraine
Region: Ukraine > Zaporizhia Oblast > Zaporizhzhya
Price Range: ₹ 4,124 - ₹ 5,800 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Khortitsa Palace Hotel 4*
Number of rooms: 164
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Questions & Answers

Questions? Get answers from Khortitsa Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the Dneper River and the Khortitsa Island. It's beautiful!”
  • Panoramic window overlooking the Dneper River
  • My wife and in our room overlooking the river.
  • Enjoying the view of the Dneper in the evening from the hotel balcony
scottsA7195CY, 28 Mar 2017 | Read review
“Higher Floors As Views Are Amazing”
markwV4203AJ, 14 Dec 2016 | Read review
“Ask for the Dnipro river view as hotel is on the first line”
  • Bed
  • Room
  • Room from inside
  • Bathroom
  • Big bathroom
Shamborovsky, 17 Sep 2015 | Read review
“The conference room we used was for about 12 people. They have larger rooms for meetings of over 40 people. This room had the best view.”
SkydiveED, 4 Jul 2015 | Read review
“The rooms with panoramic windows facing the river have a truly amazing view!”
  • Panoramic window overlooking the Dneper River
  • My wife and in our room overlooking the river.
  • Enjoying the view of the Dneper in the evening from the hotel balcony
scottsA7195CY, 26 Feb 2015 | Read review
5 of 5
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US$ 83* /night
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Prices are for 1 room, 2 adults
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