Asli and Serkan was really nice to us. They served good drinks and were really attentive. We recommend this place to gather for drinks and food. I will be back again to visit. They supplied us with nute which made the visit even more special.
During my business trip (3 days - 2 nights) I had my breakfast at the hotel. On the first day, while I was filling my dish, I added chocolate cream too since the paper in front of it was tagged as "Nutella". However when I tasted it, I immediately realized that it was not Nutella but another brand's product. So I could not eat it and got disappointed. Because if the tagged paper was just saying "chocolate cream", I would not take it since I do not prefer other brands' products. So I did not take any more chocolate cream on my second day. On my last day, during my breakfast a nice lady came up to me and introduced herself as customer relations employee at the hotel and asked my experience. At first, I thought to give her a nice and short positive feedback but then I changed my mind and told her my unlucky experience with the chocolate cream and how it affected to my total visit. She noted this in a very detailed way and promised me to investigate it and return to me. After a while she returned with an apology and a detailed explanation how the paper remained the same while they supplied a different product. It was very honest of her and I felt very happy to witness such a good customer relation. However, at the end, she made another surprise to me and brought a dish full of pancakes and Nutella. That was marvellous act and removed all my negative experience Thank you for having such a helpful and caring personnel. It was worthwhile...…
Very nice hotel with a great service and guest relations, you see a big smilr in all staffs face, it was a great pleasure to get such a hospitality🙏🏼 I definitely suggest for any occasion, location is also very central
It is my first night staying here and i want to say i admire how everyone is eager to help the customers and always kind, smiling and capable. Such a good staff and clean rooms. I would like to mention Zeynep in the executive club lounge. She was capable of explaining everything about the hotel in english which helped me a lot. Special thanks to her. The hotel is even more awesome if you have an access in that lounge. I expected more options for food but they were limited. Yet it is not a problem there is still plenty of choices. I’ve experienced good things so far. Hope it will continue till the end of my time in Turkey/ Izmir. ☺️
The restaurant was beyond great. The food was high quality and delicious. Our waiters Ms. Zeynep and Mr. Serkan was absolute professionals. It will be one of my best memories about my vacation in Turkey. Thank you so much again. Ps: they said you can also eat in the restaurant without booking a room which is great :)
It was a wonderful experince in terms of polite staff and very delicious meals. Especially Serkan Bey and Zeynep Hanım showed their warm hospitality. It was such a pleasant night for me and my wife. I highly recommend this unique restaurant.
One of my favorite hotels in Marriott İzmir You will be satisfied with all the services with the relevant staff. Zeynep and Serkan are also very interested in the restaurant part, smiling staff, also spa is very nice thank you very much.
Excellent location,excellent view,excellent service,excellent staff. Special thanks to Aslı &Serkan.They are both customer focused,kind,professionals of this business Best hotel in İzmir exactly.Come back again..
I am really satisfied by the hotel and especially by the Mr. Aziz’s kindness, fully perfect and excellent service and customer care. I highly recommend also the restaurant and bar part by Mr. Aziz’s service, me and my friends had great dinner time and also the other days service and customer care is excellent. Thanks to everyone
I really love sea view at hotel. Location is great . I came with my gf. Lima restaurant is so nice. we had dinner. Asli was so nice and recommended some location. We liked a lot . Thank you for personnel. Rooms are very comfy and Spa is excellent! We will come again for sure.