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Palan Otel

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57 Reviews from our TripAdvisor Community

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Showing 14: English reviews
Qazvin, Iran
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 April 2016

The room was good. and facilities also are great. but the quality of breakfast is not the best and they have a free service to take you to the ski resort. but when you wants to come back there is no service waiting for you !

Helpful?
Thank 30n30n
Cairo, Egypt
1 review
Reviewed 1 February 2016 via mobile

Everything is good here except part of the staff they do to you what you want but then they do it with an unpolite way because your Arab but dont care about them and enjoy the trip its an outstanding place where there is every where snow and the ski center was very nice even the staff was very helpful

Helpful?
Thank omimafaragtaha
Edmonton, Canada
Level Contributor
258 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 9 September 2015 via mobile

I was visiting Erzurum as part of a business delegation and we were staying at the Palan Hotel.. The hotel wasn't busy at all; it felt as if we were the only ones there. The manager in the lobby was actually quite good as he offered tea to everyone while we waited for the check-in to complete.. The staff barely... More 

Helpful?
1 Thank Aarij B
Istanbul, Turkey
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 June 2015

Had a business meeting for a day and stayed one night. Date was June, so the ski hotel is off season and kind of empty. Room was ok in general, tho can use some maintanance. Pillows a bit too thick for my liking, but it's just me. No lobby bar late at night, but room service is decent. You have... More 

Helpful?
Thank zengin
Izmir, Turkey
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 May 2015

The ski slopes at Erzurum are becoming a popular tourist destination, so one would have thought that the Palan Hotel, situated on the edge of the city at the foot of the mountains, would have made more effort to cater for the tourist trade. Fairly dull in terms of decor, average service and reasonably well-furnished rooms, but nothing to make... More 

Helpful?
Thank Steve D
Pretoria, South Africa
Level Contributor
49 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 January 2015

This hotel is well located very close to ski slopes, with free shuttle to slopes. Its clean and comfortable with a big variety breakfast. Extra benefit is the tea and coffee station throughout the day. There is a ski rental shop with the best prices on the slope. Rooms are spacious. Just pricy from hotel to city centre!

Helpful?
1 Thank Doneb
Lake of Bays, Canada
Level Contributor
262 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 15 October 2014

Palan Hotel was poor. It was one of the most expensive we stayed in on our 15 day tour of Eastern Turkey. While the room was bright, the furniture was in poor condition, the shower holder was broken, the toilet did not flush, room service took more than 1 hour to come and there was no drinking water in the... More 

Helpful?
2 Thank MRichardson2014

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New York City, New York
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 August 2014

Average hotel. I was there in the summer so it was quiet. Nice spacious rooms. Ski lift ends right at hotel. Rooms are average. Bathrooms can use some updating. Dining room is average. Hotel is located above and on the outskirts of Erzurum. 15 minute ride from airport. Note: Get a room opposite the parking lot side. Car/bus noise from... More 

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1 Thank Stonemountain7
Litija, Slovenia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 July 2014

As we didn't stay here, the poor rating is not for the facilities, but for the negative and strange attitude towards unmarried couples. We thought we would warn any unmarried couples before they make the trip up to Palan. Here's what happened: my husband and I were travelling through Erzurum, and were looking for a place to spend the night.... More 

Helpful?
Thank caspiangull
Istanbul, Turkey
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 August 2013

Twice I've been to Erzurum and twice it was non winter period. Obviously this hotel is a skiing complex but as a business hotel it's not bad at all. It's bit far from city center (20 TL taxi) but situated on Palandöken Mountain it's rather relaxing in summer. The staff was very helpful and polite as usual. Rooms are average,... More 

Helpful?
2 Thank Ahmet Ö

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Babysitting

Additional Information about Palan Otel

Address: Ibrahim Polat Cad. Palandoken, Palandoken, Erzurum 25100, Turkey
Region: Turkey > Erzurum Province > Erzurum
Price Range: ₹ 4,856 - ₹ 9,097 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palan Otel 4*
Number of rooms: 160
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Questions & Answers

Questions? Get answers from Palan Otel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They are renovating the rooms. Try to get one if you go!”
 of 5 bubbles MRichardson2014, 15 Oct 2014 | Read review
“Request room opposite parking lot for quiet. Ask for non-smoking room, if you do are a non-smoker.”
 of 5 bubbles Stonemountain7, 8 Aug 2014 | Read review
“Try to book the rooms at the end of the corridor (417 for example) they are bigger, have extra window and an extra couch)”
 of 5 bubbles Sparkywarky, 6 Aug 2013 | Read review
“You can ask for a room overlooking the city or the mountain. Higher rooms have better views.”
  • the bathroom
  • the room
  • the room (from the door)
 of 5 bubbles Leandros, 23 Oct 2012 | Read review
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