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Dedeman Paladoken Ski Lodge

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44 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Ankara, Turkey
Level Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 week ago

I stayed at this hotel in 2011 but nothing changed. Same old rooms, old furnitures. We organized a meeting for 90 people, F&B team was worked well but due to the internet connection we faced with some troubles during the meeting. They should renovate the hotel otherwise it can loose its charm.

Helpful?
Thank BSahin
Izmir, Turkey
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 March 2016 via mobile

The family came to Erzerum for a few days of Easter skiing on the Paladoken slopes. Although we were initially booked into the Dedeman Paladoken, we increased our family size and ended up at the Dedemen Paladoken Ski Lodge, further down the hill. The Dedeman Ski Lodge is the same company, and one can access both places, when on full... More 

Helpful?
Thank toreiraq06
dedeman2016, Genel Müdür at Dedeman Paladoken Ski Lodge, responded to this review

Dear Toreiraq First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Ski Lodge Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 February 2016

I've stayed at this hotel for 4 nights in February 2016 for a ski vacation with my family. It was a good hotel with excellent cost (cheapest of the bunch), good food, normal rooms, quickly responding and actually trying to do jobs staff, bad wifi, good ski rooms. As usual, I will start from 5 stars, explain the pluses and... More 

Helpful?
1 Thank Cem G
dedeman2016, Genel Müdür at Dedeman Paladoken Ski Lodge, responded to this review

Dear Cem, We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Dedeman Ski Lodge Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure... More 

Istanbul, Turkey
1 review
Reviewed 23 February 2015

I stayed at Dedeman Palandoken Ski Lodge for two days during a business trip and it was a real pleasure. The room was spacious and perfectly clean. All staff is incredibly helpful and courteous. I would like to express my sincere thanks to Mr. Alper Aydogdu the Front Office Manager for making my stay a memorable one with his exceptional... More 

Helpful?
Thank Muge O
Alaydogdu, Ön Büro Müdürü at Dedeman Paladoken Ski Lodge, responded to this review

Dear Valued Guest, First of all, we would like to thank you for taking the time to fill out our survey regarding your experience at the Dedeman Ski Lodge Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. We are looking forward to welcoming you back to our Hotel... More 

Boston, Massachusetts
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 May 2014

I stayed at the hotel in May 2014 and would rate it as average. While the room was large, new, and clean according to European standards, the room safe wasn't working, and the replacement they brought also didn't work, so I was left without a place to store my valuables for the week. Luckily a friend allowed me to use... More 

Helpful?
Thank George T
Alaydogdu, Ön Büro Müdürü at Dedeman Paladoken Ski Lodge, responded to this review

Dear Valued Guest, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Ski Lodge Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur.... More 

Ashland, Oregon
Level Contributor
263 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 4 November 2013

The hotel could use a good upgrading, but the staff was friendly and the food was good. The wifi was excellent. Not much to do there out of season, but it is a quiet respite from the noise of the city.

Helpful?
Thank AlaskansinOR
Aiken, SC
Level Contributor
148 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 16 June 2013

Our tour had us here for just one night in the off season. Room was fine aside from the carpet near the balcony needing replacement or repair. The food was very good. Our tour guide had stayed there during the ski season and for that, it's an excellent location with the lifts passing right by the hotel.

Helpful?
Thank TravlinWee
Dubai, United Arab Emirates
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 April 2013

amazing location with the Gondola just 20 meters away from the hotel door. but the hotel is 15 minutes away from the city ( about 50 Turkish lira for a round trip by taxi) we booked a standard room but were assigned to a corner room that was very spacious. room service was only making the best and minimal tidiness... More 

Helpful?
6 Thank nosa t
Bodmin, Cornwall
Level Contributor
67 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 18 July 2012

There's something a little depressing about ski lodges out of season, and my stay at this hotel was not blessed with good weather... the wind howled down the valley and the rain never stopped except when the hail came. Still, the staff were very friendly and welcoming, the room was comfortable and the wi-fi strong. I stayed on a Saturday... More 

Helpful?
3 Thank Patrick M
Ankara, Turkey
Level Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 11 August 2011

That was my first time in Erzurum and stayed at Dedeman Ski Logde in June. Whether was chilly and rainy. Hotel place is fantastic, hotel staff was good and especially my room was fantastic. Restaurant services was good too. Hotel was full for the first and second day and they served open buffet. Beside this we arranged a meeting there... More 

Helpful?
4 Thank BSahin

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Dedeman Paladoken Ski Lodge

Address: Palandoken Kayak Merkezi Ibrahim Polat Cad. Palandoken, Erzurum 25000, Turkey
Region: Turkey > Erzurum Province > Erzurum
Price Range: ₹ 4,841 - ₹ 75,549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dedeman Paladoken Ski Lodge 4*
Number of rooms: 66
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Also Known As:
Dedeman Paladoken Ski Hotel Erzurum
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Questions & Answers

Questions? Get answers from Dedeman Paladoken Ski Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room 102, it has problems the repairmen couldn't really fix, such as showers and room cards.”
 of 5 bubbles cemg176, 7 Feb 2016 | Read review
“Ask for a room with a balcony overlooking the slopes.”
 of 5 bubbles GeorgeT806, 28 May 2014 | Read review
“get a room with a city view not the mountain ski side as music blasts everyday from morning till night none stop on the ice skating rink.”
 of 5 bubbles n0sat, 21 Apr 2013 | Read review
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