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Hilton Kayseri

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Hilton Kayseri
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455 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Turkey
Reviewed 6 days ago NEW

We went to Kayseri for skiing. Hilton receptionist suggested us a market where we can hire the equipment and told us that there is a lounge of Hilton at the same market where we can have our drinks and some rest. When we arrived there I felt deceived when one of the personnel showed me a boiled water tank and...

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Helpful?
Thank BarisTurkey
Tucson AZ
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We spent three nights here, and very much enjoyed our stay. The hotel is huge and centrally located; very easy to spot from a distance, as well as close to buses and tram transport. Our room had a lovely front view, and was very nicely sized, as was the bathroom. Everything worked to perfection, and the staff was lovely and...

Review collected in partnership with Hilton Hotels & Resorts
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Thank HappytrailsTucsonAZ
About Hotel's Favourite Review
SerkanYalcinkaya, General Manager at Hilton Kayseri, responded to this review

Sayın HappytrailsTucsonAZ We wouldlike to thank you for your nice and beautiful comments about your stay at Hilton Kayseri. Your positive comments motivate us on our efforts to provide better service to our guests. We look forward to welcoming you again at Hilton Kayseri Best Regards Serkan Yalçınkaya General Manager Hilton Kayseri

Reviewed 6 days ago NEW

Since access from Kayseri to ski-center is very easy through a wide and easy to drive road myself and friends preferred to stay in the city and had a chance to walk around the town and visit restaurants for local food. Location of the hotel and overall amenities were all very good.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Utku E
Reviewed 3 weeks ago

I stayed for one night in a junior suit at Hilton hotel. The room was very nice with all necessary amenities. The staff at reception was very nice and politely spoken. Although not much options in restaurant for a vegetarian but I tried Arabatia (Pasta). It was damn good and cheap. Would love to stay again if I happen to...

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Helpful?
Thank Amit J
SerkanYalcinkaya, General Manager at Hilton Kayseri, responded to this review

Dear Amit J We would like to thank you for your positive and beautiful comments about Hilton Kayseri. We are glad to hear that we had met your expectations. We look forward to welcoming you again at Hilton Kayseri. Best Regards Serkan Yalcinkaya General Manager Hilton Kayseri

Istanbul, Turkey
Reviewed 20 December 2016

I stayed here a few times for business. In each time I really enjoyed too much.Front desk staff Mr.Vedat and Halim always welcomed us warmly. They are very heplful and ready to assist us whenever we need. Breakfast is delicious with lots of varieties.They provide really the best breakfast here .The hotel located in the center of Kayseri therefore it...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Furkan B
SerkanYalcinkaya, General Manager at Hilton Kayseri, responded to this review

Dear Furkan B We would like to thank you for your sharing your experience during your stay at Hilton Kayseri. Your positive comments motivate us to perform our jobs to exceed your expectations. We look forward to welcoming you again at Hilton Kayseri Best Regards Serkan Yalçınkaya General Manager Hilton Kayseri

Reviewed 14 December 2016

The services was bad! Bad breakfast and poor breakfast. The rooms were good as large and usefull. The location is perfect! Front Desk Staff has enough expreince Bellboy team can care the guest's car when they arrived in front of the hotel!! The house keeping was good and helpfull. The restaurant was good but service was bad! There is no...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 9kemalk
SerkanYalcinkaya, General Manager at Hilton Kayseri, responded to this review

Dear 9kemalk We would like to thank you for your sharing your experience about your stay. We are glad to hear that our rooms and our team members service levels are up to your expectations. On the other hand, we feel sorry for not making you comfortable during the breakfast service. Your comments are valuable for us and you can...

Bratislava, Slovakia
Reviewed 1 December 2016 via mobile

Hotel has great location. Right in the city centre. Room was spacious and clean, breakfast delicious. What I didn't like was following: Front desk, even tho very approachable and friendly, was not very informed about Kayseri transportation options. We asked how to get to airport by public transportation. The answer was it is better to go by taxi because by...

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Helpful?
Thank slnko85
SerkanYalcinkaya, General Manager at Hilton Kayseri, responded to this review

Dear slnko85 We thank you and appreciate your beautiful and constructive feedback about your accommodation at Hilton Kayseri. On the other hand, we thank you for bringing reception services to the management attention. The service you have received is not usual Hilton standards. We will take your constructive feedback into consideration and we will take necessary actions to correct the...

Kayseri
Reviewed 13 November 2016 via mobile

Great place to stay with family also with couple. Romantic place to have good time with our couple. And this place most populer at kayseri. With good view and strategy place. We can go to this hotel by walking...

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Helpful?
Thank Kamarullah
SerkanYalcinkaya, General Manager at Hilton Kayseri, responded to this review

Dear Mr. Kamarullah Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are glad to hear that our services and location are up to your expectations. We look forward to welcoming you again at Hilton Kayseri Sincerely, Serkan Yalcinkaya General Manager

Tehran, Iran
Reviewed 28 October 2016

As I told by Title. The view of the hotel to Kayseri is very very great. Particularly when you stay in 11th floor you will see an unforgettable view of the city and most of traditional places. But, the hotel rooms and services was not as per which I had in my mind !

Review collected in partnership with Hilton Hotels & Resorts
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Thank 84mojde
SerkanYalcinkaya, General Manager at Hilton Kayseri, responded to this review

Dear 84mojde We would like to thank you for your kind comment about the view of our hotel. On the other hand, we are sorry to hear that the services you received in the hotel are not to your liking. Next time when you visit in Kayseri, I would like to meet you to discuss the improvement points you suggest...

Istanbul, Turkey
Reviewed 24 September 2016 via mobile

Whenever in Kayseri make sure you sleep in this hotel and have a dinner in the rooftop restaurant. When it is getting dark the last sun makes a super nice picture on the mountains behind the city. Must see !!

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Thank Gregor-NL
SerkanYalcinkaya, General Manager at Hilton Kayseri, responded to this review

Dear Gregor-NL We would like to thank you for your beautiful comments about Hilton Kayseri. We are delighted to see that we had met your expectations and we look forward to welcoming you again at Hilton Kayseri Best Regards Serkan Yalcinkaya General Manager Hilton Kayseri

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hilton Kayseri

Address: Gevher Nesibe Mah. Cumhuriyet Meydani Tekin Sok. No:2 Kocasinan Merkez, Kocasinan, Kayseri 38010, Turkey
Region: Turkey > Kayseri Province > Kayseri
Price Range: ₹ 2,957 - ₹ 4,570 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Kayseri 5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Kayseri Hilton
Hotel Style:
#2 Luxury Hotel in Kayseri
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Kayseri staff and other travellers.
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Questions? Get answers from Hilton Kayseri staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“opt for a Junior suit. Really good and the price difference is also not much”
 of 5 bubbles , 27 Jan 2017 | Read review
“The rooms facing the park are superb.”
 of 5 bubbles GWOLBURG, 2 Aug 2016 | Read review
“My room was with a view to the mosque nearby. Lovely view BTW...”
  • Mosque and main square
  • room again
  • room
 of 5 bubbles AleksandarS, 26 Mar 2016 | Read review
“Dont ever stay here on a weekend. The function room is on the 12th floor and the noise reverbarates throughout the whole hotel.”
 of 5 bubbles storer, 17 Jan 2016 | Read review
“Ideal transit point prior to heading towards capadocia proper”
 of 5 bubbles ShakeelaO, 1 Dec 2015 | Read review
5 of 5