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Palm Wings Ephesus

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Palm Wings Ephesus
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439 Reviews from our TripAdvisor Community

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Showing 109: English reviews
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Reviewed 3 weeks ago via mobile

It's very poor hotel, room was clean but the food was triable. It's old hotel, in the past this hotel's name was Surmeli. Animation team are very amateur. Shopping store in hotel unbelievable price and so expensive but for things you need suitable. I don't suggestion this hotel.

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Thank NooShin N
London, United Kingdom
Reviewed 4 weeks ago via mobile

Surmeli is a beautiful resort with very good food. My husband was saying is "cookies paradise ". The atmosphere is beautiful and the position of the resort as well. Was very relaxing to stay on the beach, enjoying a cocktail or a slice of pizza. The view from the room was very nice and the room comfort was high. Would...

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Thank Vinersar
Reviewed 2 February 2017

The hotel is very big, with large rooms, double rooms. Pools are very clean, and in front of some apartments, if you stay in first floor, you'll have your own pool, where others (second and upper floor residents) can't go and use it. There is one disadvantage for me, that hotel doesn't have a pier on sea, where people could...

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1Thank Sara H
Reviewed 1 February 2017

I was here in 2014 an 2016 an now im going here for the 3rd time with my family+ we loved every minute here thats why we have rebooked today going on 24may for another 7 nights the staff here were so polite & friendly.the food was 100% lovely also the entertainment teams were very friendly theres no other words...

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5Thank Gurvinder S
Reviewed 13 November 2016

My family and I went for a week. The first two days we were said the hotel had a 30% occupation and it was cristal clear in the buffet restaurant with very few dishes and usually either old food (not renovated) or just inadequate. For three days it was a ghost building cold and lacking basic services. The staff was...

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2Thank Jesus G
Nottinghamshire, United Kingdom
Reviewed 2 November 2016

We stayed here for the last week in October(three adults and two kids) and although it was quiet because it was near the end of the season, the staff made it really good, especially the bar staff (Turgut, you were great with the adults and the kids) and all the restaurant staff who could not do enough for us. We...

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4Thank tomandsarah01
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, Thank you very much for taking the time to review Palm Wings Ephesus. We are very glad to read that you have spent such a lovely time here with us. Your kind words are being forwarded to our Hotel management & Bar Staff, and we hope that you'll choose once more for Palm Wings to spend your holiday...

London, United Kingdom
Reviewed 1 November 2016

We last stayed here some four years ago and since then it has been renovated. All the rooms have been refurbished, the pools upgraded and the bar and lounge area greatly improved. This is a good all-inclusive hotel, with a nice location - you can enjoy lovely sunsets over the Aegean. The food was ok, but a little repetitive. One...

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2Thank 282deboraht
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, We are very happy with your positive review about Palm Wings Ephesus, and pleased to read that you were generally satisfied with our facilities and services we offer to our guests. We hope to be welcoming you here once again in the nearer future! With kind regards, Nihal Süzen Ayaz Guest Relations Manager grm.efes@palmwings.com.tr

Reviewed 1 November 2016 via mobile

Absolutely lovely hotel, staff were amazing especially Turgut who we had many laughs with. Food was a bit repetitive but its to be expected this time of year, it was still nice though. Animation team and entertainment could of been better, it was ok if you were 3 years old. This is one of the cleanest hotels I've ever been...

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1Thank Tracey S
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, We are glad that you have taken the time to write about Palm Wings Ephesus, and pleased to read that you have spent such a great time here. We hope this is a holiday you will remember for a long time, and it is our pleasure to welcome you here once more! With kind regards, Nihal Süzen Ayaz...

Chelmsford, United Kingdom
Reviewed 31 October 2016

Just got back traveled as a couple spent 7 day end of October. Had a really nice time very relaxing.😊 Hotel staff very friendly and reception staff very helpful. Our room was on the first floor not much of a view and a little noisy in the morning some times. This was in the main hotel facing the water slides...

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2Thank Captainsnuggleton
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear Guest, I enjoyed very much reading your review following your recent stay with us. I am delighted you had such an enjoyable time in Palm Wings Ephesus, and I hope memorable too. Everything we do here at the Hotel is to make our visitors feel 'at home' and welcome whilst they are staying. It was an enormous pleasure to...

Reviewed 24 October 2016 via mobile

The location is great, by the sea from where you can enjoy beautiful sunsets! We loved walking by the sea at sunset! Food was great, really tasty and a lot of choice. The boys liked having pizzas, burgers or Turkish pastries filled with cheese/ meat at lunchtime but there different options. snacks are available the whole day so there was...

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3Thank HindHind
NihalSuzenAyaz, Halkla İlişkiler Müdürü at Palm Wings Ephesus, responded to this review

Dear guest, It was truly exciting receiving your wonderful review and most of all we were delighted to read that we have exceeded your expectations. We certainly look forward to welcoming you back. With warm regards, Nihal Süzen Ayaz Guest Relations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access

Additional Information about Palm Wings Ephesus

Address: Pamucak Mevkii, Kusadasi 35920, Turkey (Formerly Surmeli Efes)
Region: Turkey > Turkish Aegean Coast > Aydin Province > Kusadasi
Price Range: ₹ 4,185 - ₹ 13,864 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palm Wings Ephesus 5*
Number of rooms: 456
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Also Known As:
Surmeli Efes Hotel Kusadasi
Surmeli Efes Kusadasi
Efes Surmeli Hotel
Efes Surmeli Kusadasi
Hotel Style:
#4 Spa Hotel in Kusadasi
#5 On the Beach Hotel in Kusadasi
#5 Luxury Hotel in Kusadasi
#22 Romantic Hotel in Kusadasi
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Questions & Answers

Here's what travellers have asked, with answers from Palm Wings Ephesus staff and other travellers.
44 questions
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Questions? Get answers from Palm Wings Ephesus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“absolutely wonderful views day or night rooms are fully upto date with all the services offered”
 of 5 bubbles 8gurvinders, 1 Feb 2017 | Read review
“Go when a lot of people is expected”
 of 5 bubbles T8491GRjesusg, 13 Nov 2016 | Read review
“All rooms are lovely but the top floor suits are wonderful”
 of 5 bubbles tomandsarah01, 2 Nov 2016 | Read review
“Higher floor rooms have better views. Rooms on the slide pool side of hotel don't get the sun.”
 of 5 bubbles Captainsnuggleton, 31 Oct 2016 | Read review
“enda hotel med popcorn som snack”
 of 5 bubbles hossein5871, 21 Oct 2016 | Read review
5 of 5