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Serenis Hotel

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IlIca Mahallesi, 18. Sk., Side, Manavgat 07330 Turkey
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About

#214 of 291 hotels in Side
Location
Cleanliness
Service
Value

Looking for a place to stay in Side? Then look no further than Serenis Hotel, a family-friendly hotel that brings the best of Side to your doorstep.

Guest rooms offer amenities such as air conditioning, a minibar, and a refrigerator, and guests can go online with free internet access offered by the hotel.

The property also features a pool and an on-site restaurant to make your visit even more pleasant.

While staying at Serenis Hotel, visitors can check out Vespasianus Aniti (2.4 mi) and Tyche Tapinagi (2.4 mi), some of Side's top attractions.

While in Side, you may want to check out some of the restaurants that are a short walk away from Serenis Hotel, including Das Brauhaus Side (0.3 mi), Coppa Beach Club & Lounge (0.8 mi), and Bistro 2000 Steak House & Sports Bar (0.5 mi).

Looking to explore? Then look no further than Temple of Apollo and Monumental Fountain (Nymphaeum), which are some popular Side historic sites – all conveniently located a short distance from the hotel.

We’re sure you’ll enjoy your stay at Serenis Hotel as you experience everything Side has to offer.

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Property amenities
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Water park
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Wifi
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Spa
Dry cleaning
Laundry service
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Room features
Air conditioning
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
246Reviews13Q+A8Room tips
Traveller rating
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Nahman S wrote a review Sep 2019
1 contribution1 helpful vote
We stayed at this hotel for 4 nights, 2 adults a child & a toddler. When we arrived at the hotel to check in the receptionist didn’t even smile like as if that costs. He also had a problem with us requesting another card to access the room, which we clearly explained the reason we required it. We were advised we can use the internet free at the lobby or buy it, for €20 (a week) or €12 (3 nights) bare in mind I was in Marmaris a year ago & they would charge 1 Lira a night for the wifi & it was very fast. I bought the 3 night premium package but the internet was extremely slow it would take 10 minutes sending a picture that’s when it worked, when I spoke to reception about it I was advised to come back in the morning & when I spoke to the reception the following morning I was told the manager (Cagdas Yildirim who is da rudest person I have ever met) is not available. Please if your considering buying the internet package don’t waste your money. The food is not good at all it’s disgusting, don’t mind the snack bar in the afternoon as they would have pizza’s, burgers & chicken. We spent 120 lira for Taxi just to eat from McDonalds, when I read the reviews I didn’t think it can be this bad. The staff & guests here are very arrogant, rude & up themselves especially the receptionist (Mustafa this guy is a certified idiot) I wouldn’t recommend this place to anyone honestly it’s not worth the money & talking of money they do not exchange money for you if you ask for anything they tell you they do not know but if a lady in a bikini asks they drool all over her the PERVERTS. They cannot speak English at all which is shocking especially they have so many foreigners visiting this place, my toddler who is 15 months understands me better than the staff they just look at you in the most disgusting way. We were advised to check out at 12pm even though we had checked in at 2am the when I spoke to the reception manager I was advised to come the day of check out so he can ‘sort something’ for me when I went the next day I was told either I can check out at 12pm & wait at the lobby till my shuttle arrives which was due to arrive at 7.45pm or pay €40 till 4pm I asked if I can buy a room for the night which would work out cheaper without checking availability there is nothing available so I questioned why I was not told this yesterday & he started to make out he doesn’t understand me. Lastly this is NOT a 5 star hotel please do not be fooled it’s an average 3 star, I only stay at 5 star hotels as I always come with family & this is for from a 5 star. It’s sad to say but I wanted out from this place within 24 hours of getting there but with Thomas Cook going bust all hotel prices tripled so unfortunately I had to stay. If you are taking a family this is not the place to come. Please try to avoid spend a little extra if you need too but don’t go to this hotel. I wish I took the negative reviews on board. The only positive comment I would make is the bathroom was very clean.
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Date of stay: September 2019Trip type: Travelled with family
1 Helpful vote
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WayneCFernandes wrote a review Jun 2019
London, United Kingdom1 contribution
Came here on a friends holiday with a relatively large group of friends. The pool was relatively clean, rooms were a hit or miss, although one member of the cleaning team (who I can't remember the name of) always tried to cater to our needs even with a language barrier! The food was sub-par. Walking past the food court in the early hours of the morning, the food was left out hours before breakfast was even served. Not only that, the majority of the food was left out uncovered! Unacceptable for a hotel that classes themselves as 5 stars. Towards the end of the trip I was shocked to find out that one of the head managers at reception (ceasar) was trying to hit on one of my friends even though she said she wasn't interested. Actions like this are not professional non acceptable especially from management, and I hope that this member of staff is dealt with accordingly so that no future incidents take place. But on a final note, it's the Animation/entertainment team; particularly Joe, Shaggy and Charlie! Without these three special and gifted individuals, I can say with utter confidence that this would have been the worst place I've ever stayed at this far. They went above and beyond their call of duty to keep guests entertained and happy, and I can confidently say on behalf of my entire group, that if it wasn't for these three individuals, who I can now proudly call my friends, the chances of staying at Serenis hotel for the duration of the trip would be Slim to none! So Thank you guys for making this an amazing trip! Overall the hotel looked good externally, food was sub-par; but I would recommend this hotel to anyone as long as the three individuals mentioned above are still working there!
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Date of stay: June 2019Trip type: Travelled with friends
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Fazan M wrote a review Jun 2019
1 contribution
Travelled to Side, Antalya for a week with a large group of friends to enjoy a well earned break. On arrival to the hotel, whilst looking amazing from the outside, had many flaws we begun to pick up on immediately. Due to a mix up with hotels we were required to spend almost an hour discussing the problem with reception, which was difficult as most receptionists spoke little or no English at all. One particular receptionist, Cesar decided he would take every opportunity available to hit on one of our friends making her feel very uncomfortable. A lesson in professionalism would go along way with this individual. Whilst the food was not bad, we noticed that breakfast was prepared before hand and put out hours before time, something we found very unappealing as often it was not even properly covered. The rooms had little to complain about and were standard rooms but met all requirements. That being said however, there was a constant off-putting smell in one of our rooms which we were greeted with whenever we entered. Dispite all this the stay was actually a good one. Perhaps the best thing this hotel could have done was its animation team. In particular Shaggy, Joe and Charlie, three outstanding and open individuals that not only made our stay fantastic but also the stay of other guests as well. They were always ready to help guests with a problem and took part in incredible shows within the hotel. I think it would be safe to say that without these 3 individuals the chances of our group leaving would be very high indeed so THANK YOU FOR AN AMAZING HOLIDAY GUYS and watch out for charlie's magic tricks!
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Date of stay: June 2019
Value
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Trip type: Travelled with friends
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unknown93 wrote a review Jun 2019
3 contributions2 helpful votes
This hotel and it's service's DO NOT match up to the 5 star resort it claims to be, I would rate it 3 star max and that's being generous. Came here early June with a large group of friends for a nice relaxing cheap gateway. This is now my third time back in Turkey, Side and was so appalled of how little passion this hotel had towards it's guests and services from no free WiFi to finding the breakfast being left out from 4am ready to be served for 7am. Being a German or Russian speaker does have some benefits of being a guest in this hotel as english speakers were very limited here and were shown no care for. After all the crap this hotel offers the only thing that made this trip worthwhile and stopped us from walking out and finding another hotel was it's entertainment team particularly Shaggy, Joe and Charlie who went out of their way to accommodate us and make us feel at home. Their hospitality and genuine passion to ensure everyone was having a good time is something all staff here and especially the management should take note of. Last but not least, on our last day we were very disgusted to learn that one of the senior managers, Ceaser, tried to hit on one of our friends regardless of how many times she told him to stop and made her feel very uncomfortable to walk around freely around the lobby or anywhere in the hotel. After everything said, if your intension is to spend some time in the sun with a good swimming pool, free drinks and average food, fairly close to the beach then this hotel is for you.
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Date of stay: June 2019Trip type: Travelled with friends
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priyarai wrote a review Jun 2019
4 contributions1 helpful vote
I had come to Turkey with a group of close friends. Despite reading all the bad reviews prior to our arrival at Serenis, I really enjoyed myself and that was purely down to the vibrant Animation Entertainment team - Charlie, Shaggy and Joe. They are the heart and soul of the hotel and make it feel like home. They were so welcoming from the start and always made sure we were taken care of. They new all the best spots and always kept us entertained. Despite leaving Serenis, I know I have made lifelong friends and have a reason to visit again - provided they are still there. In regards to the remainder of the hotel, it is clean and well-maintained despite the contradictory opinions of my friends who were less than content with their room conditions. The food was not great - I struggled a lot especially because I am a vegetarian. I was not too happy to learn Cesar, lobby manager, had made inappropriate advances to my friend and made her feel uncomfortable. His lack of professionalism was a big let down and made us feel like his friendly behaviour beforehand was a charade.
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Date of stay: June 2019
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Trip type: Travelled with friends
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PRICE RANGE
US$66 - US$255 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Side Aqua Beach
LOCATION
TurkeyTurkish Mediterranean CoastAntalya ProvinceManavgatSide
NUMBER OF ROOMS
222
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Frequently Asked Questions about Serenis Hotel
Which popular attractions are close to Serenis Hotel?
Nearby attractions include Temple of Apollo (4.1 km), Greek Amphitheater (3.8 km), and Side Antik Kenti (3.9 km).
What are some of the property amenities at Serenis Hotel?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Serenis Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Serenis Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Serenis Hotel?
Conveniently located restaurants include Q Beach Restaurant & Lounge, Serenade Restaurant & Bar, and SELGE BİSTRO Restaurant & Dance Bar.
Are there opportunities to exercise at Serenis Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Serenis Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Serenis Hotel?
Many travellers enjoy visiting Temple of Apollo (4.1 km) and Monumental Fountain (Nymphaeum) (3.7 km).
Is Serenis Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.