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Crystal Sunrise Queen Luxury Resort & SPA

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Crystal Sunrise Queen Luxury Resort & SPA
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1,562 Reviews from our TripAdvisor Community

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Showing 801: English reviews
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Lancashire, United Kingdom
Reviewed 2 weeks ago

We have been staying in this Hotel for over 20 years and we always love the atmosphere the Wonderful Staff who cannot do enough to ensure you have a wonderful holiday and your every need is catered for. Cannot wait to return later in the year. The restaurant and its Chefs serve wonderful cooked food and the Al a Carts...

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Helpful?
4Thank annhughes47
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear harrycharlie, Thank you very much for choosing again the Crystal Sunrise Queen and for your kind comments regarding your recent stay with us. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. It was a pleasure to read of your satisfaction with the Crystal Sunrise Queen on your stay with us. It...

Littleborough
Reviewed 2 weeks ago

Me and my wife stayed here for a week at the end of March. First impressions of the hotel was that it was rather grand but on closer inspection it all looked a bit dated and in need of refurbishment. Check in was ok although the receptionist was quite difficult to understand, the bellboy was pleasant enough taking our cases...

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Helpful?
Thank Tony S
CrystalHotelsTR, Front Office Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear Tony S, Thank you for staying with us at Crystal Sunrise Queen. We appreciate your review on Trip advisor.com. Crystal Hotels value all of our guest’s feedbacks and that helps us to improve our service quality. Your feedback was addressed to relevant department heads and we are working very hard to take immediate precautions to make sure all of...

Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

We have just returned from our 9th. stay at the Crystal Sunrise Queen and enjoyed an excellent holiday in Turkey again. Our first week's weather was cooler than previous visits during the same two weeks in March (14th. To 28th.) with cloud and wind along with sunshine. However it was back to usual warm sunny standards on our second week...

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Helpful?
Thank turkeyfan2011
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear Turkeyfan2011, Thank you very much for choosing again Crystal Sunrise Queen and for your kind comments regarding your recent stay with us. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. It was a pleasure to read of your satisfaction with the Crystal Sunrise Queen on your stay with us. It is...

BRIGHTON
Reviewed 3 weeks ago

Overall just about ok. Not much to say Food variable quality don't expect to be wowed but you will be able to eat . Late dining shockingly bad leftover food from dinner not compatible for late snack . Guest relations shockingly rude ! Unbelievabley unhelpful told to ask my rep perhaps it's irrelevant but seems this hotel were not interested...

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Helpful?
1Thank MrBBrighton
CrystalHotelsTR, Front Office Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear MrBBrighton, Thank you for choosing to stay at Crystal Sunrise Queen and thank you also for taking a few minutes to leave your review following your visit. We were sorry to hear that there had been several elements with which you were not satisfied and for this I would like to extend our apologies. As an award winning hotel...

Iran, Spain
Reviewed 4 weeks ago

Very nice Hotel with it`s services like reception-maids and all others. Nurcan is the best. She is so friendly. I am very satisfied with it`s services and I will definitely come back. I strongly recommend to everyone.

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Helpful?
1Thank aylin9096
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear Aylin9096, Thank you very much for choosing to stay at the Crystal Sunrise Queen and for your kind comments regarding your recent stay with us. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. It was a pleasure to read of your satisfaction with the Crystal Sunrise Queen on your stay with...

Reviewed 13 March 2017 via mobile

Nice hotel only animation for kids are very poor ... The pool indoor is nice warm not cold , sauna good , did not found the jacuzzi.... Food in general I can give 7/10 this is because there is always fish... if not I would give 6... At the dinner the staff is even not looking around I had to...

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Helpful?
2Thank Selma D
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Sn. selma d, Thank you very much for choosing to stay at the Crystal Sunrise Queen and for your kind comments regarding your recent stay with us. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. We look forward to welcoming you once more to the Crystal Sunrise Queen in the near future....

blackpool
Reviewed 19 February 2017

we have stayed at the sunrise queen 3 times previously and had a brill time at what was a fabulous hotel. However this time we were booked to stay for 3 weeks and managed 3 nights due to the hoards of turkish children and families. We had only been in the hotel for a few hours, when we were told...

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Helpful?
3Thank davanne84
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear Mr davanne84 As I already mentioned on my e-mail which I sent you on the 17th February 2017... I hope that you enjoyed rest of your stay in Turkey after you departed from Crystal Sunrise Queen. I understand that as our repeat guests you might have expected that during the period you stayed, our hotel would be having low...

London, United Kingdom
Reviewed 16 February 2017

I stayed at this hotel as a treat to my sister for her 30th birthday. I would recommend this hotel but there are some things I feel I need to mention Room 1065 - I will start with the negatives. The heating did not work and the room was freezing. I had to report this to reception approx 4 times...

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Helpful?
Thank Natasha R
CrystalHotelsTR, General Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear Natasha R, Thank you for staying with us at Crystal Sunrise Queen. We appreciate your top rated review on Trip advisor.com. Crystal Hotels value all of our guest’s feedbacks and that helps us to improve our service quality.Your feedback was addressed to relevant department heads and we are working very hard to take immediate precautions to make sure all...

Yorkshire, England
Reviewed 6 February 2017

I stayed at the Crystal Sunrise Queen before Christmas 2016 when I travelled solo and after New Year when I was in a mixed group of couples and solos, 10 of us in total. This is a review of both these stays. Please refer to my review (TripAdvisor link at the end of this review) from the previous winter for...

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24Thank Tim_Millea
antalya
Reviewed 15 January 2017

Went to this Hotel for Christmas. Had lovely time, the Hotel is beautiful, very clean and staff very welcoming. Food is great. We were unlucky with the weather as it was cold and wet but nevertheless still enjoyed it,. If there is a downside it was that on Christmas Day when I thought we would get a lovely roast the...

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Helpful?
Thank harrycharlie
CrystalHotelsTR, Front Office Manager at Crystal Sunrise Queen Luxury Resort & SPA, responded to this review

Dear harrycharlie, Thank you very much for choosing to stay at the Crystal Sunrise Queen and for your kind comments regarding your recent stay with us. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. It was a pleasure to read of your satisfaction with the Crystal Sunrise Queen on your stay with...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Named after the crystal clear waters of the Mediterranean, our hotel is constructed directly on the beach of Side-Kumkoy and is located only at 65 km from the Antalya International Airport, and at 70 km from the city center of Antalya. With its different architecture and the extraordinary beauty of the environment, our hotel is indeed a paradise for couples of all ages and families with children - offering a private fine sandy beach of 150 m length and 50 m width as well as a variety of pools. An area of 50.000 Sqm, whereby 27.000 Sqm consists of hotel buildings and 23.000 Sqm consists of garden area. The guests will find 4 floors of a main building, 5 floors of an annex building and 4 blocks with terrace rooms with a total capacity of 514 rooms. DRESS CODE for evening meals. ... more   less 

Additional Information about Crystal Sunrise Queen Luxury Resort & SPA

Address: Bingesik Mevkii, Kumkoy Yolu, Side, Manavgat 07330, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Price Range: ₹ 4,992 - ₹ 15,428 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crystal Sunrise Queen Luxury Resort & SPA 5*
Number of rooms: 514
Reservation Options:
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Also Known As:
Crystal Sunrise Queen Luxury Resort & Spa Hotel Side
Crystal Sunrise Queen Luxury Resort And Spa
Hotel Style:
#3 Business Hotel in Side
#11 On the Beach Hotel in Side
#12 Luxury Hotel in Side
#12 Spa Hotel in Side
#12 Family Hotel in Side
#13 Romantic Hotel in Side
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Sunrise Queen Luxury Resort & SPA staff and other travellers.
138 questions
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Questions? Get answers from Crystal Sunrise Queen Luxury Resort & SPA staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nearly all the Rooms have excellent views of the beach or Pools.”
annhughes47, 11 Apr 2017 | Read review
“Sea View although avoid rooms above the restaurant due to smell of cooking”
Tony_Hel, 5 Apr 2017 | Read review
“Mobility. Rooms can be very far away from main building.”
MrBBrighton, 29 Mar 2017 | Read review
“family rooms are new”
aylin9096, 24 Mar 2017 | Read review
“There are many categories of room. At least pay for a 'side sea view' room if not a 'terrace room'”
  • Repeat guest's treat in my room
  • Beers in the minibar
Tim_Millea, 5 Feb 2017 | Read review
5 of 5