Worst hotel on my current trip to Turkey.. We checked in at 8.30 and the dinner timing of the hotel is until 9 PM. Barely when we reached the restaurant and asked them for vegetarian options , the staff could barely understand English.. we had to move from one chef to another and finally the manager who could understand English helped explain the chef to get me some Sautee vegetables which was just filled with cauliflower... In vegetarian another option was some Pasta which was really good and when at 8.55 I told them I need some more of these , they blunty told me a no and said come back tomorrow for more options. Is this really the way you treat you guests.. vegetarians are a minority but still as a supposedly 5 star hotel you need to be little considerate towards people.. I have even went on to the extent of asking them for a refund and literally agreeing to walk put of the hotel after just spending 1 hour... …
This Hotel exceeded my expectation by far. Hospitality of staff, so helpful, so cheerful. Food is unbelievably tasty, every day different varieties, huge selection of turkish desserts, Fruits, Salad bar is crazy. All day, we indulged ourselves in our All-inclusive drinks everywhere in the hotel. We spent some lovely time in the evening shows with the some wild cocktails I personally first time to taste in that perfection 👌🏻. I'd like to make a special thanks to Neśe, the waitress, she's so active everywhere, her service with big smile is amazing. I'm writing this review especially to appreciate her hospitality and cheerful attitude. Very well recommended for family, don't forget the Land of legends of you love water games all over the day.
I been there this week, everything is absolutely nice, staff is friendly and attentive, food is delicious and nicely presented, also thanks our lovely waitress Ayse Şahin, I will come back again…………….
It was a wonderful hotel.The stuff were so helpful and kind.They always ask about our needs.Food court is very clean and food was delicous. Thank you to our asisstance Yagmur and Elif Eda. they are always very helpful
Amazing experience with amazing hotel, thanks to all staff who made my trip nice and specially Elif and Kayacan, they always contacted with me to make me feel comfortable. Also nice buffet with many choices. thank you for everyone on this hotel.
Absolutely loved the hotel. Staff are wonderful. They helped me arrenging birthday in 15 minutes. Thank you Halil chef for the cake. And Kamila for arranging me Land of Legends trip. Thank you for excellent hospitality. Definitely will come again Dan’s will recommend to my friends.
We booked a last minute holiday with Easyjet holidays and were shocked that when we arrived at our hotel after a late flight that they did not have our booking. After sitting in reception for some time we were relieved to discover that the issue had been with the booking agent (Turkey) who Easyjet had booked with. We have travelled to Turkey many times before and felt that the hotel had a great ambience. There were plenty of sun loungers and we loved the fact that you did not have worry about getting up early to reserve beds. Aqua aerobics in the pool in the morning was great fun and you definitely did not feel pressured into taking part. The rest of the day thankfully you could relax. The waiters and waitresses on their roller skates were great although dependent on who you got, you were sometimes left waiting for a drink. One comment I feel does need mentioning that I did not like is the fact that you could hire a shisha pipe during the day which one family felt was suitable to have in the pool surrounded by their children. I would also say that the entertainment could have been better. However, overall, you cannot fault how hard the staff work and we would definitely return.…
It was a first stay at Rixos Down Town! The hotel is perfectly located, right on beach, it's a wonderful park alongside! The room with a spectacular Seaview and very comfortable for a family with 2 children! The service is great everywhere! So I strongly recommend this hotel especially for winter Turkey vacation!
We arrived Sunday morning and still here. Normally would wait until home. However so impressed with everything about this hotel I am writing the review midway through. Met at the entrance when we arrived early morning and were delighted with the helpful Reception staff as we checked in Our cases taken and delivered direct to the room, whilst we had a quick snack before bed. Restaurant is great with excellent choice of food and staff attentive and helpful as well as pleasant. Same must be said for everyone in the bars as well. The management t must be so proud of the great team they have here at Rixos Downtown Antalya. Looking forward to the rest of our stay and the answer is yes, I would recommend it.
One of my favourite place to stay if I decide to visit Antalya is Rixos downtown. Amazing reception and lovely checkin process mead by Ms. Yagmur and the cool staff in restaurant and room service! Everything was perfect. Starting from complementary upgrade of my booking until handling the the access to the land of legends. I really enjoyed it with my family. Thank you for everything.