Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
If you’re looking for a family-friendly hotel in Alanya, look no further than Avena Resort & Spa Hotel.
For those interested in checking out popular landmarks while visiting Alanya, Avena Resort & Spa Hotel is located a short distance from Syedra Castle (1.8 mi) and The harbor (2.1 mi).
The rooms offer a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free internet access is available, allowing you to rest and refresh with ease.
Avena Resort & Spa Hotel features room service and a concierge. In addition, as a valued Avena Resort & Spa Hotel guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.
If you like cafes, Avena Resort & Spa Hotel is conveniently located near Bergamot Coffee, Enberi Cafe, and Tropical Atom Station.
Plus, during your trip, don't forget to check out an architectural building, such as Red Tower.
The staff at Avena Resort & Spa Hotel looks forward to serving you during your upcoming visit.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Trendy
Languages Spoken
Russian, German, Turkish
Location
Fatih Cad. No: 20 Oba Mah., Alanya 07400 Türkiye
Name/address in local language
Avena Resort & Spa
1,177 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Nestled in a prime location, Avena Resort & Spa is celebrated by many guests for its proximity to the beach, local shops, and restaurants. While the vibrant atmosphere with late-night music is a hit, some guests caution that it can be noisy.
The rooms earn praise for their spaciousness, though noise and cleanliness issues have been flagged by a few. The friendly staff and overall cleanliness are repeatedly commended, yet opinions on value vary, particularly regarding extra costs for amenities like Wi-Fi and sunbeds.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Friendly
Amenities
Satisfactory
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Amazing hotel, amazing staff.. stayed on the 3rd floor in a family of 4 room, good sizing with a balcony over looking the front of the hotel which was nice as you could see the mountains during the day. When we first checked in the bedroom&bathroom wasnt as clean, bedroom had quite abit of dust around, especially under the beds. The toilet seat had fluff & couple hairs, the shower head wasnt as powerful and if you had moved the temp an inch to the side it would be too hot and same with the other would be too cold but the handheld showerhead was powerful and a lot better.. room was made every day with fresh water bottle left & some in the fridge on arrival, overrall room does the job for you. Tv couldnt get english speaking channels a couple could change on settings but majority was in german or french Breakfast, lunch & dinner had a range of options, even if you are a fussy eater. Good location for shopping as there were many around just have to find the ones that give you the best price, have to shoutout memos bags & shoes opposite the hotel, lovely guys, down to earth really help you out to choose something, got to know these over the days & also scarface clothes shop, really lovely guys, have a good range of tracksuits/tshirts, all sorts with all diff colours you wouldnt find in the uk.. the beach only a 5/10 min walk from the hotel, plenty of sun loungers, quite clean & good views.. went pebble searching & found some nice unusual ones
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yunus BULUT, Müşteri Hizmetleri / Ön Büro at Avena Resort & Spa
Responded 11 Sept 2024
Dear Guest, Thank you for sharing such a detailed review of your first holiday with us! We're delighted to hear that you had an amazing time at our hotel and that the staff left a positive impression on you. We're happy that you enjoyed the family room on the 3rd floor with a beautiful view of the mountains from the balcony. However, we apologize for the cleanliness issues you encountered upon check-in, and we will ensure this is addressed with our housekeeping team to prevent future occurrences. We're glad the room was cleaned daily, and that you had fresh water provided. It’s great to hear that the food options suited even fussy eaters and that the location was convenient for shopping. We’re also pleased that you enjoyed the short walk to the beach and found it clean with plenty of loungers, and we love that you had fun pebble searching! Thank you again for your feedback, and we hope to welcome you back for another brilliant holiday in the future.
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I came here on a solo trip for 7 days, first time in turkey. I thoroughly enjoyed my time. My room was basic but nice...it had 3 beds init lol. The staff was all friendly and welcoming. The food was okay, but I'm a fussy eater. I used the sauna and gym which was OK. I didn't use the pool as it wasn't that warm and I spent most days either at the beach or doing excursions. Outside the hotel is okay, as its March it was pretty empty and mostly rebuilding for summer. I'm not a drinker but I did have a few cocktails towards the end of my trip which was all inclusive. My room was always cleaned everyday and I was given fresh water in bottles in my fridge. The only bad thing is paying for WiFi in the rooms, it should be included but you still get free WiFi in the lobby. Would I stay here again...most definitely 😊
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Local beach is a 5 minute walk from the hotel,
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yunus BULUT, Müşteri Hizmetleri / Ön Büro at Avena Resort & Spa
Responded 17 Jul 2024
Dear Valued Guest, Thank you so much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your solo trip and had a pleasant stay at our hotel. We appreciate your kind words about our friendly and welcoming staff, as well as your satisfaction with the cleanliness and amenities of your room. It's great to know that you made use of our sauna and gym facilities and enjoyed the cocktails as part of our all-inclusive package. We apologize for the inconvenience regarding the WiFi in the rooms. We understand the importance of staying connected, and your feedback will help us improve our services. Please note that we are constantly working on enhancing our guest experience, and your input is invaluable. Regarding the food, we strive to cater to all our guests' tastes and preferences, and we are sorry to hear that it did not meet your expectations. We will share your feedback with our culinary team to ensure we continue to improve our offerings. We are thrilled to hear that you would choose to stay with us again, and we look forward to welcoming you back for another enjoyable stay.
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I'd be spending all day writing how good this hotel is, so I'll focus on the mains: It's very clean, you will receive daily room service if required and cleaners are very polite and helpful.
Food was delicious, and I am very glad they didn't have the choice of English Breakfast,.at least not all of it. The options where huge even for picky eaters.
Staff amazing, friendly and helpful. Special thanks to all the waiters who were there for our every need.
Rooms very spacious, so is the lobby, restaurant and pool area both for adults and kids. The big slides where still closed due to the season but we didn't missed on that.
The hotel itself is placed in a very good location, 5 min walk from the beach, where you get sunbeds for free that belong to the hotel. On Mondays there is a nearby small Bazaar. A small market called Migros across the road where you can buy almost everything even souvenirs at cheaper prices. Tourist shops all around but I would check the prices twice before buying anything, as there are a lot of scammers unfortunately.
Great place for couples, families or even if you want to come alone. We came as a family of 5 with 2 small children and they had a blast.
A must try drink- Avena Dream
I would highly recommend this hotel in Alanya and would be very happy to come back.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ferhat Sadi, Müşteri Hizmetleri / Ön Büro at Avena Resort & Spa
Responded 16 Mar 2024
Dear Guest; Thank you very much for your interest in our hotel and for your kind comments. We would like to state that the evaluation you have made is an important source of motivation for us to exceed the conditions we have presented. We state that we will be happy to see you again in your next holiday, and we wish you a healthy and happy day with your loved ones.
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This was our first time visiting Turkey so wasn't sure what to expect.
Probably the only positives...
The hotel was clean and the staff mostly friendly. The maid who cleaned our room and the barman in the lounge were especially helpful and friendly. ( The room had a few unsightly marks which should probably be addressed - in pics)
Wifi is chargeable to non Jet2 customers, fortunately we were with them.
Buckle up...
The food was okay, but there wasn't much choice for kids, the snackbar helped during the day but evening meals were a struggle for a (will admit) fussy child. We ended up eating out for 4/7 nights.
We found it a little lacking in entertainment for the older children, there was a small park which we found on the last day hiding behind the kids club, of which we never saw open. The entertainers were more interested in having fun with the younger adult generation i.e the large group of romanians who were here the same week. ( most of whom were ignorant and rude to other guest)
Don't bother with the evening bingo, the reps take €10 per ticket and the 3 sets of prices are all tatt for the amount they took in tickets!
The rooms although are a decent size are prone to neighbouring noise, the bed is up against a wall which backs onto the next door room were the tv is situated, on more than 1 occasion we had to ring reception to ask them to speak with the room next door who persistently had their tv on so loud until 4am that it sounded like we had it on in our room.
We were also unaware that the call for mass would be that loud it became our alarm clock at 5am. ( we respect religion especially in a country we are visiting, however, had we known it was as loud as it was, we would have considered elsewhere)
If you don't get a sunbed by 7am you will be lucky ( however, on the last day a maid did come and fold up some towels which then resulted in lots of arguing around the pool when the original towel owners found their beds had been taken).
The beach beds are nice though if you can't get to the pool, but be careful of young children swimming in the sea.
Lastly, I had emailed Avena on numerous occasions prior to visiting, also whatsapping them and facebook messenging without a single reply. It was a couple of requests to ask for a lower floor ( my child does not like lifts) and if possible a pool room view to avoid outside main street noise, thirdly if they did anything special for those celebrating a birthday. We ended up being allocated a 3rd floor room on the front ( heard bar noise till late), so my emails were all obviously ignored as well as not responded to.
All in all its made me not want to return to Turkey.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yunus BULUT, Müşteri Hizmetleri / Ön Büro at Avena Resort & Spa
Responded 26 Aug 2024
Dear Guest, Thank you for taking the time to share your detailed feedback. We're sorry to hear that your first visit to Turkey did not meet your expectations. On a positive note, we're glad that you found the hotel clean and appreciated the friendliness of some of our staff, particularly the maid and barman. Your feedback about the cleanliness and staff friendliness is appreciated, and we will address the unsightly marks in the room that you mentioned. We apologize for the difficulties you encountered regarding the food options for your child and the entertainment for older children. Your comments will help us improve these areas in the future. We understand your frustration with the noise disturbances both from neighboring rooms and the loud call to mass in the early morning. Although we respect cultural and religious practices, we will review how we can better inform our guests of these aspects before arrival. Regarding the sunbed situation, we recognize the frustration this can cause, and we are working to improve the availability of sunbeds and better manage the rules around reserving them. We understand that this experience has made you hesitant to return to Turkey, and we’re sorry that we fell short in providing you with the stay you had hoped for. We do appreciate your feedback and will use it to improve our services for future guests.
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Hi all! I vacationed at Avena from May 14 to May 24! And I want to say: the hotel exceeded my expectations!
Room cleaning is very high quality, prompt, towels and bed sheets were changed every 3 days. The supplies of water and washing supplies were constantly replenished. Beach towels could be easily changed with cards every day in the spa area.
No complaints about the food or bar! The menu was always tasty and varied. Fish, meat, snacks, fruits, desserts, cocktails for every taste/color/strength - I was more than satisfied!
Free internet is available only in the lobby. Internet for a room for 10 days cost me $22. There is also free internet on the beach.
The area itself is very clean and tidy. The staff is polite, many of them are Russian speakers.
Well, animation. To the very heart for defeat💘. Maria, Rocky, you guys are the best! Very sincere, open, kind, energetic, sociable, cheerful! During the day they did water gymnastics, water polo, in the evening there was a mini disco for children, a show program, and they took us to nightclubs (I went to the club three times, and three times it was cool).
She left and cried! During this time they became close friends, and it is in this atmosphere of love and care for their guests that I want to return again, which is what I will do in the fall❤️
I wish this hotel prosperity, sales, cool, cheerful, kind and fiery guests❤️
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just come back from an 8 night stay and I wasn’t sad to leave.
Arrived very early hours of the morning and was provided with a drink and a sandwich. There wasn’t a concierge to take our bags at this time in a morning but I actually prefer this (hate the awkward tip handshake thing in the room).
We were allocated a pool view room on the 4th floor in the main block. The room had sufficient storage for 2 adults and a child, a sofa, a king size bed and full size single bed for my son. The beds were surprisingly comfortable too.
The food was very repetitive throughout our stay. I mainly had rice, meat and salad everyday. It was all well cooked and tasty, just repetitive. The servers move your plates super fast too.
The beach is a couple of mins away and sunbeds are free. You can also use the bar for soft drinks and this is free of charge as it’s part of your all inclusive.
The pool is the worst part of this hotel. If you didn’t get a sunbed at 7am you didn’t get one. The pool isn’t huge either so it always felt really crowded whilst you were swimming. The life guard monitoring the slides also creeped me out. I just felt he was a bit inappropriate at times. Beach towels are provided for you, you get a towel card and this is exchanged in the spa. You can only do this at 8am.
Entertainment is rubbish but it’s not a deal breaker for me.
All in all, the hotel was just a bit too busy for me but I did go in school holidays. It may be better in June time.
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Date of stay: August 2024Trip type: Travelled with family
Room Tip:Use the migros supermarket across the street and buy sachets of Starbucks coffee from there and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yunus BULUT, Müşteri Hizmetleri / Ön Büro at Avena Resort & Spa
Responded 11 Sept 2024
Dear Guest, Thank you for taking the time to share your experience with us. We're glad to hear that you found the room clean and comfortable, with sufficient storage and a relaxing stay for your family. It’s great that you enjoyed the convenience of the pool view room, comfortable beds, and the quick service from our staff. We appreciate your feedback on the food, and while you found it tasty, we understand that more variety would have enhanced your experience. We’ll take this into consideration for future improvements. We’re sorry to hear about the challenges you faced around the pool area, especially with sunbed availability and the crowded atmosphere. Your comments regarding the lifeguard will be taken seriously, and we’ll review this situation internally to ensure all guests feel comfortable. It’s good to know that you enjoyed the beach facilities and found the location convenient. We also appreciate your understanding about the busyness of the hotel during school holidays and your suggestion that it may be better in a quieter period. Thank you again for your feedback, and we hope to have the opportunity to welcome you back at a time that better suits your preferences.
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The Hotel was spotlessly clean in all areas, our room was also lovely, spacious & cleaned everyday, we even had a rose petal heart shape & chocolate put on our bed on NYE which was a nice touch. It was sometimes noisy as you could easily hear people talking in rooms either side & if your room happens to be on the road side above the front of the hotel, you may need ear plugs as on a few occasions people were sat outside talking loudly/drinking/singing until quite late. The staff worked extremely hard & most were pleasant & helpful. If you weren't a fussy eater there was plentiful choice at meal times, although we did struggle a few times with some of the combinations. NYE buffet choice however was exceptional & the best it had been in the 9 days we stayed. The patisserie was nice for a late morning or afternoon coffee & cake but unlike other AI 4&5* Hotels we've previously stayed in no other snacks or bar snacks were available outside meal times which meant if you didn't get to the restaurant at the limited reduced times it was open you didn't get chance to eat. The Al a Carte restaurant visit was also not on offer. The choice of cocktails on the AI was pretty good although sometimes if other staff were covering breaks etc it was anyone's guess what was put in them! The weather was very bad for the first few days & many people didn't venture out which meant the lobby/bar & patisserie area was always packed and trying to find a seat to sit, relax & enjoy a drink was almost impossible. Apart from 2 nights where there was a short quiz game & NYE when there was a Singer, Belly dancer & very long winded bingo game, the entertainment side of things was quite lacking - especially considering the very bad weather & would have thought the hotel may have taken the initiative to at least put something fun on for the kids. If you wanted a safe this was chargeable & wifi was also extra - prices were given in euro's & you had to ask for cost in lira. Just be aware on your arrival you are given an envelope with a "welcome meeting time" which they say is to confirm your pick up time ready for when you're leaving but really it's to try & sell you trips!! - which if you're planning on doing anyway is worth bartering with them but they do try to pressure you. The beach is a few min walk away and there are plentiful shops/supermarkets & a few other restaurants on your doorstep for a change of scene/drink- only a few were open over New Year. There's also a few local money exchange places which give really good rates if you need them.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Take warmer clothing Dec/Jan for colder evenings
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yunus BULUT, Müşteri Hizmetleri / Ön Büro at Avena Resort & Spa
Responded 3 weeks ago
Dear Valued Guest, Thank you for taking the time to share such a comprehensive and thoughtful review of your recent Twixmas break at our hotel. We appreciate your detailed feedback as it helps us to understand what we’re doing well and where we can improve to enhance our guests' experiences. We’re delighted to hear that you found the hotel spotlessly clean, and that you appreciated the thoughtful touches in your room, such as the rose petals and chocolates on New Year’s Eve. It’s also great to know that you enjoyed the exceptional NYE buffet and found the staff hardworking and helpful. We’re sorry to hear about the noise disturbances and challenges you experienced with seating during busy times in the lobby and bar areas. We understand how important a peaceful and relaxing environment is, and we will review these areas to improve the comfort of our guests during peak times. Your comments regarding the availability of snacks outside of meal times, the absence of an à la carte restaurant, and the entertainment options are duly noted. We’ll take these suggestions into consideration to better meet the needs of our guests, especially during periods of inclement weather when outdoor activities may not be possible. Regarding additional charges for the safe and Wi-Fi, we recognize that this may not align with the expectations of some of our guests, and we’ll evaluate ways to better communicate these details upfront. We’re glad you found the location convenient, with easy access to the beach, shops, and restaurants, and we hope this contributed to your overall experience. Thank you once again for sharing your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide an even better experience.
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I can't fault this hotel, it is definitely the best one I have ever stayed at in Turkey. The rooms are great, very spacious and plenty of space to put clothes. The beds are really comfy, the shower was good and a nice balcony with some lines to hang out wet clothes. The food is good, always something to eat and fresh. The waiters in the restaurant are constantly running about making sure that the tables are clean, that there is fresh water on each table and any request is never a problem. The staff here are amazing and so friendly. Yanis and his team are great, so much fun. They make all guests feel welcome and work really hard in entertaining everyone day and night. The bar staff are great, they remember what you drink and you are always greeted with a friendly smiley face. I can only think of 2 negatives and one of these has nothing to do with the hotel. Firstly, I think more needs to be done with the towels on sunbeds. Somedays were a real struggle to get a bed when there were lots with towels on which were left all day. Secondly, if you like swimming in the sea and you aren't a confident swimmer maybe pick somewhere else to stay. The sea is very rough whilst getting in and really rocky. If you are wanting a millpond to swim in this isn't it. However, the beach is lovely and has the most beautiful sunset. I would highly recommend the Avena Resort and Spa for the price, food, comfort, staff and service.
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Date of stay: September 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yunus BULUT, Müşteri Hizmetleri / Ön Büro at Avena Resort & Spa
Responded 6 Oct 2024
Dear Guest, Thank you so much for your wonderful feedback! We are truly delighted to hear that you had such a positive experience and that Avena Resort and Spa stands out as one of the best hotels you've visited in Turkey. Your kind words about our rooms, food, and service from the restaurant and bar staff mean a lot to us, and we’re happy to know that our team made your stay enjoyable. It’s great to hear that Yasin and the entertainment team added to your fun, and that you found our bar staff attentive and friendly. We appreciate your recommendation and are glad you enjoyed the comfort and hospitality we strive to provide. We also value your constructive feedback. Regarding the sunbeds, we will work on enhancing our approach to ensure fair availability for all guests. Thank you once again for your review, and we look forward to welcoming you back for another memorable stay in the future.
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We have just returned from a 10 day stay. Very mixed feelings but my opinions are below:
Pros: - hotel was very clean and the staff were constantly cleaning around the pool area - majority of staff were lovely - room was spacious - drinks selection was good - location was great - lots of shops, nice restaurants, market on a Monday - pool was good
Cons: - food selection not great for fussy eaters - we ended up eating out most of the time - getting a sunlounger was a nightmare unless you were prepared to get up before 7am to get one - the walls between the rooms are paper thin - constant noise all night long and we could even hear the bathroom business of the room next door which wasn't pleasant - smoking allowed around the pool area - really don't agree with this when kids are around - evening entertainment was absolutely rubbish - bingo, guess the celebrity, karaoke and the strangest form of entertainment I've ever seen - a man wearing a light up skirt spinning in circles for half and hour (!) - request a room poolside unless you want to be woken each morning at 5am to the prayer song being blasted out of the speakers at the nearby mosque. - and the worst part was that there was a sickness bug sweeping the hotel when we were there and we weren't informed when we checked in. 30+ people came down with it during our 10 day stay, including my 13yr old daughter who I have never seen so poorly. She missed 3 days of the holiday due to it and being so weak afterwards. Informed reception in case it needed to be reported and they weren't bothered in the slightest. Just told me to go to the pharmacy. I was aware of numerous people reporting this bug and received the same response as me.
I personally wouldn't stay here again and wouldn't recommend to any friends. This place is probably ok if you have very young children who will sleep through any noise and are happy to live off chips and salad. But the issue around the sickness is what has really spoilt it for us.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Book a poolside room
Get up before 7am to get a sunbed
Take sickness and diahorrea tablets with you
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yunus BULUT, Müşteri Hizmetleri / Ön Büro at Avena Resort & Spa
Responded 11 Sept 2024
Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that you appreciated the cleanliness of our hotel, the spacious room, the variety of drinks, and our convenient location. We are also pleased that our staff made a positive impression during your stay. We are, however, truly sorry to learn about the challenges you faced during your holiday. We regret that the food selection did not meet your expectations, we have a vairety international buffet menu and there are selection of meals for both adults and children. Regarding the evening entertainment, we have variety of evening programs 6 days of week for both children and adults. Most importantly, we take your concerns about the sickness very seriously. We want to reassure you that we maintain strict hygiene standards throughout the hotel, including regular testing of our pool, food, and water facilities. During your stay, we did not receive any official reports indicating a widespread sickness issue, and all our safety checks showed no problems with the facilities. Thank you again for your feedback. We appreciate your insights and will work diligently to address the issues you raised. We hope you might consider giving us another chance to provide you with a more enjoyable experience in the future.
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I had a wonderful stay at Avena Resort & Spa in Turkey. The food offered an authentic Turkish experience that felt homemade and delightful. However, if authentic Turkish cuisine isn’t to your taste, there are plenty of nearby restaurants offering familiar options like burgers, pizza, and other international dishes. We often went to other restaurants, especially in the town centre, which had a variety of great places for dinner. The rooms were immaculate, with daily housekeeping ensuring everything was spotless. The beach is conveniently just a five-minute walk away, and the Alanya town centre is easily accessible, whether you choose to walk or take a short taxi ride. Alanya Castle is a must-see, offering breathtaking views. The Turkish hospitality was heartwarming and as a Black family, we felt very welcomed and appreciated the inclusive and safe environment. The only minor issue was that tea, coffee, and water supplies were replenished daily, but if you needed extra, you had to call room service, which took a bit longer. The wine and alcohol selection was okay but limited, which is understandable for a lower-budget all-inclusive. They had about 8-10 cocktails to choose from as part of the all-inclusive package. Overall, it was a memorable experience with great hospitality, a fantastic location, and plenty of dining options nearby!
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Don’t forget to tip the workers! You have to pay for wifi in your room, free wifi is only...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Yunus BULUT, Müşteri Hizmetleri / Ön Büro at Avena Resort & Spa
Responded 19 Dec 2024
Dear Guest, Thank you for your heartfelt and detailed review of your stay at Avena Resort & Spa. We are thrilled to hear that you had a memorable experience and enjoyed the authentic Turkish hospitality we strive to provide. It’s wonderful to know that you appreciated the homemade feel of our authentic Turkish cuisine. We’re also glad you explored the nearby dining options in the town center, which offer a variety of international dishes to suit all tastes. We’re delighted that you found the rooms immaculate and our housekeeping services up to your expectations. Ensuring a clean and comfortable environment for our guests is always a top priority. Thank you for highlighting our convenient location near the beach and Alanya town center. We’re so glad you enjoyed exploring Alanya Castle, which indeed offers breathtaking views and is a must-see for visitors. It warms our hearts to hear that you felt welcomed and safe during your stay. Creating an inclusive and hospitable environment for all our guests is something we deeply value. We appreciate your constructive feedback regarding the replenishment of tea, coffee, and water supplies. Your comments help us identify areas where we can enhance the guest experience, and we will review these aspects with our team. Thank you once again for choosing Avena Resort & Spa and for sharing your wonderful experience. We hope to have the pleasure of welcoming you back in the future for another unforgettable stay.
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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