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Steigenberger Marhaba Thalasso

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Traveller (1240)
Room & Suite (263)
Pool & Beach (253)
Overview
  • Excellent54%
  • Very good28%
  • Average11%
  • Poor3%
  • Terrible4%
Travellers talk about
“sea view”(52 reviews)
“walk in shower”(18 reviews)
“animation team”(72 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,589)
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839 results
Traveller rating
443
252
104
27
13
Traveller type
Time of year
LanguageEnglish
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443
252
104
27
13
Show reviews that mention
All reviewssea viewwalk in showeranimation teamtunisian restaurantbeach barfantastic hotelplenty of choiceseparate toiletthe hotel managerpool staffsun loungerspancakeslunch and dinnerevery eveninggreat holidayshop ownerspizza
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1 - 5 of 839 reviews
Reviewed 6 days ago

First let me say before I lay into to some of the core issues with my stay, that by then end I realized the issues at this location are directly related to management, not the individual staff who are amazing, wonderful and very very friendly....More

3  Thank Jaazu
Reviewed 1 week ago via mobile

A very good hotel which still needs improvement after recently taking over from previous chain. Firstly the staff members are very friendly especially the guys at the reception. My bed was broken on the first night and got changed immediately. The rooms are very spacious...More

2  Thank Rameezola
Response from Mohamed O, Director of Sales at Steigenberger Marhaba ThalassoResponded 6 days ago

Dear Guest! Many warm greetings from sunny Tunisia and thank you for choosing our hotel! We are very glad to hear, that we could meet your expectations and you have enjoyed your holiday with us. Our main aim – is to provide all guests with...More

Reviewed 1 week ago

Nice and clean, spacious rooms. The restaurant staff are friendly and the food was lovely. Health and Safety issues need to be considered around the pool areas!! I would recommend/encourage people to stay in this hotel.More

Review collected in partnership with Alpharooms
2  Thank Zizou7799
Response from Mohamed O, Director of Sales at Steigenberger Marhaba ThalassoResponded 1 week ago

Dear Ramzi! Many warm greetings from sunny Tunisia and thank you for choosing our hotel! We are very glad to hear, that we could meet your expectations and you have enjoyed your holiday with us. Our main aim – is to provide all guests with...More

Reviewed 2 weeks ago via mobile

Previous reviews are all wrong. I trusted the comments and now stuck in this hotel with 'o reimbursement possible. Worse place ever. Food is just disgusting.Staff not sufficient and not trained at all. Dirty Swimming pool. Rooms and beach are fine but all the rest...More

6  Thank wally721
Response from Mohamed O, Директор по продажам at Steigenberger Marhaba ThalassoResponded 2 weeks ago

Dear Guest! First of all, we would like to thank you for choosing our resort and for your valued review on Tripadvisor. Your opinion is very important for us as it helps to improve the quality of our services continuously. We insure that your comments...More

Reviewed 2 weeks ago via mobile

I was there last year the rooms are dirty also the pool the manager's so mean the water in shower super slow the works was nice and helpful and very good energy I think it's expensive for nothing reallyMore

1  Thank Clubistino R
Response from Mohamed O, Директор по продажам at Steigenberger Marhaba ThalassoResponded 2 weeks ago

Dear Guest! Many warm greetings from sunny Tunisia and thank you for choosing our hotel! We are sincerely sorry that we couldn’t meet your expectations and you stayed unsatisfied with your holiday. We insure that all your comments have been delivered to the hotel management...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free Internet
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Babysitting
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 108 - US$ 256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Hammamet
#10 Family Hotel in Hammamet
#10 Top resorts Hotel in Hammamet
#26 Spa Hotel in Hammamet
#29 Luxury Hotel in Hammamet
#30 On the Beach Hotel in Hammamet
Room types
Suites
Details
Price range
US$ 108 - US$ 256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Hammamet
#10 Family Hotel in Hammamet
#10 Top resorts Hotel in Hammamet
#26 Spa Hotel in Hammamet
#29 Luxury Hotel in Hammamet
#30 On the Beach Hotel in Hammamet
Room types
Suites
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Traveller (1240)
Room & Suite (263)
Pool & Beach (253)
Dining (93)
Amenities (28)
Family and Play Areas (19)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Fee P
14 August 2018|
AnswerShow all 4 answers
Response from fahadaaziz | Reviewed this property |
Air cons switch off at night time
1
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Room Tips
"Stay elsewhere until staffing issues are resolved."
Read review
"Nice and clean"
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"All rooms are the same layout....All the sea view rooms are to back of the hotel."
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"Pay extra for sea view."
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