This is an excellent place to stay. The rooms are clean and the rates are good. The owners are active managers being on site 24/7. They are also very friendly and accomadating. They keep the Inn quiet especially at night. Which is much appreciated by their repeat clientele and the local neighbors, since the location is in the middle of a quiet residential neighborhood. A 7 minute walk to the busy downtown of Alex Bay. I have visited the Otter Creek Inn almost every year since 1998 and have stayed there more than 50 nights. I stay there because it is pleasant,clean,quiet and comfortable. I also stay there because of the owners Debbie and Dennis who have become my friends. I look forward to my next visit there.
No complaints about the hotel or location. However the gentlemen at reception is arrogant and not at all customer friendly. I was trying to resolve a small issue and his response was basically if I did not like it they would give me back my money to leave. Just for this I would not recommend this place to anyone
Stayed for 4 nights. Reasonably priced and friendly gentleman welcomed us at the office upon arrival. Room is very dated, but I don't care as long as it's clean. Nice docs to sit out by or fish from. Maid service is fair. Both beds should be made, not just one. Free parking in lot and a short walk to downtown shops and restaurants. I do agree with others that there are a lot of smokers outside and you can smell it in the room. Not really sure what the solution is other than to set a designated smoking area. Overall, a great place to stay.
Have been going there for many yrs. Brand new dock & sitting area. Owners are friendly and the prices are good. We would and have recommended this place to anyone coming up there to check out. You can't go wrong
While walking to our room there were two guests smoking marijuana outside. The only smoking policy is that there is no smoking in rooms. Beyond that nothing is noted. My wife is asthmatic and asked that I inform the owners. I went to the front office and advised the male owner, his response was that he would not say anything and for me to confront the guests. THIS IS UNACCEPTABLE! As a business owner it’s his job, not mine, to speak with guests. His wife was not helpful either. They lose my business and get ZERO stars! Do not give them your business and go with a customer first motel.
This is a Wonderful place and Prime location. The inn is right on the water... new docks and a brand new waterside patio being completed for the summer season. A very clean and peaceful retreat. Walking distance to restaurants and shops. The owners, Dennis & Debbie, are amazing people and they went out of their way to assist us when we had issues with our boat. Thank You!
His motel is a few blocks off the main drag down a suburban street. So, if you are looking for a quieter location, this motel will fit the bill. The owners are very nice and friendly. The motel is two levels and does not have an elevator, so I requested a 1st floor room. The proprietor told me that it was a handicapped room, I asked him what did that mean and he told me that it had handrails in the bathroom. That was true, however, it was a large step up into and out of the tub. The shower was good and plenty of towels were provided. To accommodate a wheelchair, the bathroom was quite spacious. The beds were not great, but I slept fine. The two chairs provided were down right painful to sit on. We were told no coffee service was provided due to Covid-19. If you are looking for a place that provides a breakfast, this isn't it. On the bright side, there was a round table in the room making it possible to share a meal with my son. Also, there were lot's of TV channels available. We stayed two nights. We left our room at 10:30 a.m. and left the "maid service" request on our door knob. When we returned to our room at 4:30 p.m., we were surprised that the room had not been cleaned. Check-out is at 11 a.m. A soda machine is on-site outside the office. The motel has a dock, so if you are traveling with a small boat, this may be the place for you. This is a non-smoking motel, but it didn't stop guests from smoking right outside their doors.…
The owners were very accommodating, and the room was exceptionally clean. The inn is centrally located and a short walk to the heart of Alexandria Bay. The grounds were very nice and we will definitely stay there again. Thank-you Marie G.
Nice place and you can sit by the water and relax. The boat docks are under construction so made minor adjustments to our plans but nothing major. Staff was very pleasant. It is hard for any business to follow all of the changes in covid.
Not bad to stay here, rooms are dated but service is good. Owner's are very nosy, constant supervision/presence is almost too much. They have a beautiful dock and you can see your boat from your room. Which is nice.