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Serenity Resort & Residences Phuket

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#5 of 42 Hotels in Rawai
Certificate of Excellence
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Serenity Resort & Residences Phuket
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1,030 Reviews from our TripAdvisor Community

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Showing 817: English reviews
Berkshire, UK
Reviewed 1 week ago via mobile

Lovely hotel, but you need to book a suite otherwise it is a basic room with no view ( think concrete apartments). Pro's: Nice pool Good rooftop terrace Food was tasty Beers are cold Beach view in restaurant/bar/pool Staff were pleasant Nice bathroom in double room Offer shuttle to a nice beach and patong Supermarket/7.11 directly opposite for cheap water/snacks/beers...

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Helpful?
1Thank Natalie S
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Natalie, Thank you very much for your review, comments and suggestions! With best regards, Urs - General Manager

Raleigh, North Carolina
Reviewed 2 weeks ago

Amazing stay at this resort. Staff was friendly and very helpful (thank you Sun!). Lovely accommodations (highly recommend a suite - so roomy and great view!). Out of the way so if you are looking for walking access to town etc. but great if you need some rest & relaxation. The food in the restaurant is out of this world....

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Helpful?
1Thank rjmikell4
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear R.... Thank you so much for your review and compliments! Sincerely, Urs - General Manager

Hong Kong, China
Reviewed 2 weeks ago via mobile

I was put up at Serenity resort while undergoing a wellness retreat at Atmanjai. Serenity is a modern building so if you are looking for tropical ambience in the shape of grass huts and villas this is not the place for you. However, the staff do their utmost to be good host. Most times residents forget to be good guests!...

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Helpful?
Thank AsianPeregrinator
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear AsianP, Thank you so much for your review and comments! We shall certainly attend to the door handle in room 826 asap. With kind regards, Urs - General Manager

Reviewed 3 weeks ago via mobile

We travelled to Rawai after being in Chiang Mai and it was a nice change of pace. The resort itself is in a city that is very slow and quiet, with not much to do other than the pool but that's not bad! The pool was very nice and there were several families but it didn't feel to crowded. The...

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Helpful?
Thank Nicole J
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Nicole, Thank you very much for your review, comments and suggestions. Sincerely, Urs - General Manager

Reviewed 3 weeks ago via mobile

Located near to rawai beach. Lovely and quite place at reasonable price. I got a room upgrade into pent house sea view room. It's a lovely and romantic resort I would like to visit again. 라와이 비치에 있는 사랑스런 숙소입니다. 재방문 의사 있습니다. 스위트 팬트하우스 시 뷰 룸 업그레이드도 받았습니다. 가격도 합리적인 편입니다.

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Helpful?
Thank ainorak
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Ainorak, Thank you so much for your review and compliments! With kind regards, Urs - General Manager

Reviewed 3 weeks ago via mobile

The hotel is nice, however not that new. The suite room was huge above 100 sq m, with kitchen and several rooms which is comfortable. General offer is also good, location is fine, sunsets are available from the terrace at the pool near water and from some rooms. Breakfast however seem to be a problem, dining is an open space...

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Helpful?
Thank Дарья З
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Thank you very much for your review and observations. We wish to point out that even though our breakfast buffet is served in an open-air environment the items that need to be served cold are refrigerated on ice and therefore perfectly save to eat. Sincerely, Urs - General Manager

Reviewed 4 weeks ago via mobile

I had booked a grand sea view suite it was huge. I was told that there is nothing this resort can not provide me with n it was absolutely true they did everything for my family. I had requested vegetarian food in breakfast buffet and they specially cooked only for my family every morning a big thanks to them for...

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Helpful?
1Thank Gautam N
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Gautam, thank you so much for your nice review and compliments! I do hope to be able to meet you personally should you and your family ever return to Serenity. With kind regards, Urs - General Manager

northamptonshire
Reviewed 4 weeks ago via mobile

If you get the room at below £75GBP it's a worth while place to stay otherwise look elsewhere Wake up early for any hope of a sun bed ! The traffic from the airport to this hotel is HORRIFIC ! allow 1.5-2hrs & the roadworks look like it's going to be like this for a while as its only just...

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Helpful?
1Thank mikeyintheuk
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Mike, Thank you very much again for your review and comments. We have already discussed your issues extensively via email directly and we wish to clarify the following please: Whilst we hugely appreciate your continued support as a return guest to Serenity, it should be noted that since this was not your first stay at our resort and therefore...

Reviewed 4 weeks ago

Four of us stayed in a sea view apartment. Two big bedrooms.two bathrooms, a large living room and kitchen. Big patio area with sunbeds. The pool overlooks the sea and is surrounded by restaurant and bar. It is very tranquil and has a lovely atmosphere. The staff were very attentive and nothing was too much trouble. We were on the...

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Helpful?
Thank honeysusie
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Susie, thank you so much for your review and compliments! With best regards, Urs - General Manager

Rajkot, India
Reviewed 14 December 2016

Located near Rawai beach, this is ideal place for someone who is looking for peaceful place to stay. The rooms are clean and maintained. The property was well maintained. Too many cats in the resort. The service staff was willing to help always. The breakfast spread was limited for vegeterians and splurge for otherwise. The beach is just a hop...

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Helpful?
Thank PrexaRavi
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Prexa, Thank you very much for your review, comments and suggestions. With kind regards, Urs - General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled in Chalong Bay, on Phuket's sunrise coast, Serenity Resort & Residences Phuket will surprise and delight its privileged guests. Just 64 sumptuous, oversized rooms, suites and stunning beach residences. Some residences enjoying their own generous sized private pools, providing the highest standards of comfort and luxury. Contemporary design, flawless personalized service and ultimate nautical lounging experiences. Serenity's facilities include the East 88 Beach Lounge, a fully equipped gym, FREE WiFi access across the resort and much more. ... more   less 

Additional Information about Serenity Resort & Residences Phuket

Address: 14 Moo 5, Viset Road | Rawai, Phuket, Rawai Beach, Rawai, Phuket 83130, Thailand
Region: Thailand > Phuket > Rawai
Price Range: ₹ 4,437 - ₹ 13,243 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Serenity Resort & Residences Phuket 4.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Serenity Resort And Residences Phuket
Serenity Resort & Residences Phuket Hotel Rawai
Outrigger Serenity Terraces Hotel
Serenity Resort & Residences Phuket Rawai
Hotel Style:
#2 Top resorts Hotel in Rawai
#3 Romantic Hotel in Rawai
#3 Family Hotel in Rawai
#3 On the Beach Hotel in Rawai
#4 Luxury Hotel in Rawai
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Questions & Answers

Here's what travellers have asked, with answers from Serenity Resort & Residences Phuket staff and other travellers.
22 questions
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Questions? Get answers from Serenity Resort & Residences Phuket staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upgrade to the suite is well worth the money. Small apartment size with huge tub and balcony overlooking the sea.”
 of 5 bubbles rjmikell4, 2 Jan 2017 | Read review
“We stayed on bottom level with pool restaurant and bar nearby. The others were further back but had great views over the bay.”
 of 5 bubbles honeysusie, 18 Dec 2016 | Read review
“Sea View Rooms”
 of 5 bubbles Z2173ZXalexd, 4 Nov 2016 | Read review
“Book the H20 suite”
  • Our H20 room was the best
  • Feeling like we're on top of the world. H20 room
  • Private pool in our room. Amazing!
 of 5 bubbles belindap9, 2 Nov 2016 | Read review
“top floor suite rooms are sunny, spacious, quiet, really good A/C and beautiful views”
 of 5 bubbles 890jackyd, 1 Oct 2016 | Read review
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