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Kata Garden Resort is one of the few remaining Thai-style bungalow resort in Phuket. You 'll find us among st the tree on a hillside only 5 minutes walk from either Kata or Karon Beach and easy reach of shops, bank and nightlife. The one of the most relaxing places to spend your holiday in Phuket. We provide a friendly warm atmosphere service, friendly staff, excellent food and beautiful garden. A place, where you can your mind and enjoy the beautiful of peaceful nature. Enjoy with Ban-Thai Seafood Restaurant, Taste traditional Thai and Western Cuisine at this authentic Thai restaurant. Served a varity of dishes, accompanied by the resident band live music in elegant open-air atmosphere. The most beautiful indoor and outdoor setting.
Terrible! We checked in (that alone should have tipped us off, so slow, unable to pay with card due to issues)… Eventually we were taken to our room, past the pool, which, whilst not green, was cloudy. As a pool owner, I know how heathy water looks, and I would not have swam in that. We arrived at our room, to find a large gap in between the door and frame (hello mosquitoes), and the most uncomfortable, hard bed, you could feel every spring. We decided not to stay within about 2 minutes of arriving, and returned to reception. As I had booked online, they would not process a full refund, but after some disagreement, they did agree to refund all except the commission paid to the website. Given that they had misrepresented their hotel online, I’m not sure this was fair, but was worth it to get out of there. 0 stars, would not recommend to anyone. Fortunately, we found a much nicer, and cheaper hotel pretty much next door.…
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The bed was like a rock. It took me 4 days to get use to it. Free breakfast coupons were given to me. But they the breakfast was not free. After a couple of days they finally told me it was not free and had to pay for it. I agreed to pay the day they told prior to ordering food. They told me I was good. Then when I went to check out they tried to charge me for the days I did not know it was not included. They did not charge me for the breakfast. But still kind of shady way to get charged for a simple breakfast that was suppose to be free. Thanks I may visit and stay again, but not sure.
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Date of stay: April 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We only had two nights at this hotel and had no running water for 12 hours! This included being able to use the toilet or sink, when it was finally fixed the flow was very poor. Rooms are very dated, dark, shower was dirty and had a clump of the previous persons hair in the tray, the pool is nice but there were only 7 sun beds! the grounds of this hotel are very pretty but I’m afraid I would not recommend it to anyone ☹️ really disappointed
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fantastic bungalows with comfy beds and great amenities. The staff are friendly and the grounds are beautiful. 5 min walk from kata beach with a 7/11 very close too. You will need bug spray as the natural gardens obv are a haven for mozzies lol
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The positives: Tropical gardens Refreshing swimming pool Pleasant and friendly staff Air conditioning in rooms 2 x free bottles of drinking water per day The Negatives: Road and car park noise if staying in one of the rooms at the front of the property Mosquitos Lack of mains water supply to rooms Water coming through ceiling of room poor breakfast Spa (outdoor jacuzzi) permanently closed. No explanation given Rooms not cleaned daily. Only a change of towels at best. The entire complex needs refurbishment
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Date of stay: February 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clean room, with AC, shower, small fridge and free drinking water every day. Kind staff, especially to our 3year old daughter. Close to Karon beach, walking distance. Nevertheless I have to mention that breakfast not very satisfying - always missing some glasses, plates or even food. Not very wide choice of food too. We didn't enjoy the dinner either, not very tasty, not even thai food. We experienced also two suprises: - laundry is about 4 times more expensive than average - reception woke my whole family up at MIDNIGHT asking what time we will check out. (Manager apologized later in the morning when we complained).
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was so pleased to find this beautiful hotel and my room is gorgeous. Staff are friendly and everything is lovely. Except! At night, there is a band mistreating the classics and it's impossible to sleep. Plus the aircon unit is also super loud. However, as soon as I mentioned it the very friendly staff agreed to move me to a quieter room. I'd def come back.
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Date of stay: December 2019
Value
Service
Room Tip:Don't accept a room at the front! The band is loud and the aircon louder!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from KGR32, ผู้จัดการทั่วไป at Kata Garden Resort
Responded 9 Dec 2019
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duke
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a lovely cultural hotel set in gardens between kata and karon beaches. With one or two tweaks they could improve on customer service Because there is a band that plays most nights on front I was upgraded to a room with kitchen, but, no knives, forks, pots or pans. Pool, would be great if staff took leaves out before customers appeared and tidied up around pool area clean sun beds and either turn up mattresses at night or store them in a dry place, everyday I sat on them I was wet through, even before I went in the water. Breakfast was disappointing. Having been in so many hotels in karon, kata and koh lak over the years I expected the same standard. Whilst the fruit was lovely, there was only corn flakes8 and no yoghurt. Coffee was weak and tasted like it had been overheated. Coffee machines are visible in most Thai hotels in every resort. Nice to have a choice if wholegrain bread too. It could be me being fussy, but, I've always had good service in hotels at such a high standard. TV, do not watch a lot, but, when I did, no signal, they would be served better if they had a signal booster. I trust this will benefit both the hotel and other travellers. I did drop a cup on the floor, they were very quick to put an invoice through my door for 200Bart's, 5 pounds!!!! You could buy two cups for that in the UK. If you book, there will be many steps to and from your room, every day, you may like the exercise in 30 degrees.…
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Date of stay: November 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from KGR32, ผู้จัดการทั่วไป at Kata Garden Resort
Responded 27 Nov 2019
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will bring up to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your will give us an opportunity to welcome for next visit to make you certified as pleasant. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best location, best food, best staff and most of all 100% recommend this as a affordable family holiday. We were here for 10 nights had breakfast included so friendly and loved every minute!! Thank you so much for a perfect holiday ! ❤️✈️🌻
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Date of stay: September 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from KGR32, ผู้จัดการทั่วไป at Kata Garden Resort
Responded 22 Sept 2019
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duke General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My partner and I stayed at kata Gardens for 10 nights and if we ever came back to phuket would happily stay here again. We didn't want a huge resort and this place ticked all the boxes: excellent location, quiet, had a pool, helpful staff and nice garden setting. Its a 10 min walk to both kata and karon beaches and lots of restaurants, shops close by. Glad we opted to stay close to kata beach as we felt this was the nicest beach after visiting many during our stay.
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from KGR32, ผู้จัดการทั่วไป at Kata Garden Resort
Responded 22 Sept 2019
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duke General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
₹2,985 - ₹7,544 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKaronKata Beach
NUMBER OF ROOMS
58
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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