Fishermen’s Harbour Urban Resort
2/21 Siriraj Road Patong Beach, Patong, Kathu, Phuket 83150 Thailand
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About
#56 of 488 hotels in Patong
Location
Cleanliness
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Value
Enjoy an enriching and invigorating stay in Phuket Pastel skies. A hint of sea spray. Private terraces with views as vast as the Andaman. This is Fishermen's Harbour, Phuket''s newest urban resort. Ten minutes' walk from legendary Patong Beach, our 390-room resort is an oasis of refreshment and activity. We have created a haven away from it all. A fresh take on the Patong experience. Enjoy contemporary dining, exhilarating activities and unmatched comfort - all against the backdrop of the turquoise Andaman Sea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Swimup bar
Poolside bar
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
24-hour security
Baggage storage
Concierge
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
Thai
Location
95Great for walkers
Grade: 95 out of 100
52Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
2/21 Siriraj Road Patong Beach, Patong, Kathu, Phuket 83150 Thailand
Name/address in local language
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625Reviews49Q+A40Room tips
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My rating would 5/5 Nice ambience Had good stay for 3 nights Good and supportive staffs We lost our phone and they found it back at hotel with the help of the hotel team Had the breakfast with many varieties Nice swimming pool for kids and adults
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I am writing this review while in still in the hotel. Like on the checkout stage now. This review is about both positive and negative things i found in this hotel. As me and my friend both come from hotel backgrounds so we tend to go in details regarding services and facilities. I am from india ( working in Maldives) and i am travelling with my friend who is from Maldives. Lets start Check in is a big hassle We reached around 9:45 in the morning. The standard check in time is 14:00. Early check in charge is 500 bhat. A guest would expect okay early check in done lets head for breakfast, but no wait, need to pay extra 200 bhat per pax for breakfast. Room conditions * INTERNATIONAL TRAVELLERS PLEASE READ * I planned this international trip for an escape from Indian culture but as I open my windows, I saw so many Indians in the pool. No offence. Positive The room is Cozy. We were given room on sixth floor with twin beds. The mattresses are Cozy. The AC is working perfectly fine. Negative * You will have a hard time charging you device. The whole room had only 2 sockets to charge our devices And those two sockets are in front of the bed and under the TV. Those sockets are built so so close to each other that only one charger can be inserted leaving no room for the other charger to go in the plug. While informing the reception about the same in the morning we were given a positive reply and we said “ we are heading out for now we will take the extension board later today”. In the evening upon arriving we checked for the extension board from reception they said “ engineering team is not giving” We asked for a room move and were refused. So for the rest of the stay we purchased our own board. Now we have left it in the room itself for the next guest who would be staying there. * The room and bathroom are not well lit. At times i had to use my flashlight to for shaving. * The emergency torch is missing in the room * The key card is a nightmare. It took me 10 attempts every time for it to work. There might be some technical issues going on * In most of the rooms balcony lights are not working including mine. Pool * There are two separate pools one for kids and other for adults. Both of them are well maintained and have nice sun-beds inside and outside of pool. * The shower near the pool was not quite visible so a little sign board would be good. * Outside of the pool the concentration of chlorine is mentioned. * The pool has a bar chair and you can enjoy a drink or two there. Reception * THE STAFF NEEDS TO BE TRAINED for professionalism ( will explain later) * On the day we requested for the extension board we were refused in a rude manner and plus the guy was busy scrolling through social media while i was speaking to him. * The head of the company needs to make sure that they have proper English speakers and they are getting international traveler’s as well. * On all days of our stay we requested a wake up call. Well we cannot be sure if it was done by them or not because we used to sleep pretty late. But anyways i will compare it to the check out day. * On the check out day we were called 20 mins before the checkout time after that 4 TIMES THEY VISITED US TO MAKE SURE WE ARE PACKING. Allow me to make you understand the system of wake-up requests, if the guest fails to receive the call any how, then comes the second protocol to knock on the door or ring the bell. * During the check out while we were still in the room packing, two ladies came to “ensure we are awake” and barged in (without permission) to check the mini bar amenities, it was a rude gesture, Need to respect privacy of guests. Food * We had breakfast only on our first day because it was so disappointing * The cuisine is mainly designed for Indians. Personal opinion Travelling to other country I would expect to experience that country’s flavours. * The restaurant is well designed and everything is clearcut visible. Its a FULL SELF SERVICE restaurant from coffee making till taking fork and spoon everything. * This system works best for large amount of guests. Serving coffee or setting the cutlery on the table is possible for the restaurant. * The food lacked flavour. I am a chef working in a 5 star resort. I indulge in the flavours and textures of the food. Well this is it. We stayed there enjoyed our time, but for the last time. I will look for better options next time.…
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Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The location was outstanding, close to shops and restaurants. Staff was exceptional in serving and accommodating our urgent needs. We specially thank Mrs. Tikky for helping out on our third day and extending our lovely stay at THE FISHERMAN. We will definitely come back
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We arrived last weekend. Hotel was clean, room was spacious. Sadly for us it wasn’t a pleasant experience due to the noise level on our corridor. We experienced high level of noise from room next to us and room across from us. From 01:00 till 02:30 and 05:45 full grown men were totally disrespectful. Ringing each others door bell, going back and forth to each room, they would not knock on each other’s door but use their feet to kick. They were obviously under the influence of alcohol and were totally unaware of the noise they were making. Twice I asked if they could keep level down as it was disturbing our stay and sleep and that was with sleeping plugs in. Eventually we complained to reception who said they would chat with them. Apparently they did but it made no difference. I had to phone reception at 01:40 for noise disruption and who said they would put someone again up to talk to them. Next morning when I asked they said that they had spoken to them three times but unfortunately did not listen and had total disregard to others and staff. We were offered to move rooms but we said that we should not have to as we liked our room and they should be moved or separated- they told us because they came as a party of 41 they couldn’t! They we also spoke to other guests who also had the same problem. The hotel staff did not care about us but were more concerned with the large group probably due to money of course. I spoke again to two managers and I said to them for the inconvenience I would like them to allow us extra time in our room on check out day due to negative experience we received and not listened to. They said no at first but on second conversation they allowed us two extra hours. We agreed to this. On our departure there was no goodbye or how was your stay - like I said there was no other real issues apart from it caters food wise for a certain nationality. Sad to say would not go back ( we were not the only ones) These guests had total disregard for staff also and other guests. Cleaning and kitchen staff were more attentive than reception. Staff need to be more assertive when dealing with disrespectful guests. If you want peace and quiet go to another hotel . …
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Date of stay: April 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
It was terrific stay with Fisherman Harbour Urban resort, Pa Tong. The hotel staff's behaviour was very bad full of the attitude. I just ask the drinking water receptionist rudely denied and bluntly said you have to wait afternoon if you required water. I was so scared with these kind of behaviour and request all my friends do not suggest this hotel.😡😡 Near by area Ramada is very good option but booking this property fisherman harbour urban hotel❎❎❎
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We come to stay fishermen with friends for 3 day 2 night ,the room was good ,the pool was good .the staff was excellent service . Breakfast is very good the hotel near Nalin market ,we been to phi phi island very nice we recommend this hotel for everyone,we will back as soon
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Date of stay: April 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I am come for my holiday and nice view in hotel, my wife very happy to this place, breakfast very good and this stap very good and phi Phi iland very best view, this swimming pool is very beautiful and nice to view, i no not words for explanation my experience
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
First of all I would of done 4 stars if it wasn’t for my experience at reception as I was trying to leave to get to the airport. The room was spacious and clean, can get your sheets changed daily and always leave you with 2 waters each day. Lovely air con as you would expect but sand on balcony which was there the whole stay as not swept. Only issue we had with the room service was one day I was undressed about to get into the shower and so was my wife , the cleaner opened the door without knocking and let herself in! I was asking her to give us 5 minutes which she didn’t seem to understand and continued to stand there for a minute asking if she can clean.. would it at least hoped for a knock before letting herself in! Hotel is close to patong beach and malin plaza where they do lovely street food and a market! Good location as not too close to where it is noisy but only a short walk away from everything! Breakfast is basic, my wife didn’t eat any of it . Didn’t want noodles for breakfast , I stuck with toast. Not much choice. RUDE UNPROFESSIONAL RECEPTION. As me and my wife were about to leave they checked our room and said 2 glasses missing , I politely told him ( skinny man with glasses) that we used them by the pool and as we were swimming the bar staff who were cleaning up and closing bar took them away! He would not listen to me and kept repeating himself saying “glasses gone , you show me glass or you not leaving “ He told the shuttle driver not to load our luggage on the shuttle as we are not going anywhere!! I could not believe how nasty and rude he was talking to me and my wife and causing us to run late to get to the airport over 2 glasses! I kept repeating myself and he didn’t seem to understand what I was saying, I put it on the translate on my phone and he still demanded I take him up to the room to show the glasses!! I mentioned how I was going to leave a good review until that moment and how unhappy I was, he said he did not care and made me write down statement of what happened ( he never once said what his expectation was or he wanted out of this I.e payment, I think he was just having a bad shift and taking it out on us) THIS MAN IN RECEPTION NEEDS MUCH MORE TRAINING, passive aggressive and rude nearly making us late for flight! We left on 6th April 2023 at around 4:45am.…
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is not a five star hotel, the breakfast is awful. The rooms are damp and you can hear the next room speaking. The flip-flops that they give you are very well used and the balcony was filthy. On the plus side, it is at a great location. Breakfast is VERY bad
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Just returned from 8 nights in this hotel for my birthday, I was bit concerned reading all the poor reviews, all I can say is they must have stopped in a different hotel to us. Room large and clean , fresh bedding towels etc every day, friendly helpful staff, great location,would stay there again and recommend to anybody
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
$27 - $58 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Fisherman Harbour Luxury Hotel and Spa
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
390
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Claim Your ListingFISHERMEN’S HARBOUR URBAN RESORT (Patong) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Fishermen’s Harbour Urban Resort
Which popular attractions are close to Fishermen’s Harbour Urban Resort?
Nearby attractions include Malin Plaza Patong (0.2 km), Tom's International Collection (0.5 km), and Phuket Simon Cabaret (0.2 km).
What are some of the property amenities at Fishermen’s Harbour Urban Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Fishermen’s Harbour Urban Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fishermen’s Harbour Urban Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Fishermen’s Harbour Urban Resort?
Yes, free parking is available to guests.
What are some restaurants close to Fishermen’s Harbour Urban Resort?
Conveniently located restaurants include Le Brooklyn Patong, Le Touareg, and Kolobok.
Are there opportunities to exercise at Fishermen’s Harbour Urban Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Fishermen’s Harbour Urban Resort have an airport shuttle?
Yes, Fishermen’s Harbour Urban Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Fishermen’s Harbour Urban Resort have airport transportation?
Yes, Fishermen’s Harbour Urban Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fishermen’s Harbour Urban Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Fishermen’s Harbour Urban Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.