The Charm Resort Phuket
212 Taweewong Rd., Patong, Kathu, Phuket 83150 Thailand
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Avg. ₹13,420 /night, 11/11 - 11/12
₹13,420
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4.0
#65 of 413 hotels in PatongLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Fulfil all your holiday desires at the Charm Resort Phuket, situated just steps away from the gorgeous Patong Beach, the hottest holiday destination in Phuket. Enjoy a fantastic beach life of sunbathing on soft white sand and swimming in the beautiful azure-blue sea just one minute walk from this contemporary tropical retreat. Relax and unwind in luxury contemporary style accommodation with chic decor, comfortable furnishings and a complete range of modern amenities from aromatic bath products. Enjoy spacious lounge and dining areas, plus special features including direct pool access and a Jacuzzi tub on the terrace. With shady tropical landscaping and winding lagoon style water features, the Charm Resort Phuket is an exotic haven where guests can enjoy top-class facilities for leisure and pleasure. The rooftop is a fashionable hang-out overlooking the Andaman Sea with an infinity-edge pool and sky bar the perfect location to admire the magnificent sunset.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Airport transportation
Rooftop terrace
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Swimup bar
Poolside bar
Rooftop bar
Shuttle bus service
Car hire
Taxi service
24-hour security
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Bottled water
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Modern
Languages Spoken
Thai
Location
212 Taweewong Rd., Patong, Kathu, Phuket 83150 Thailand
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
137 Restaurants
within 0.5 kilometers
Reviews
4.0
1,289 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Charm Resort Phuket garners praise from guests for its top-notch amenities, including a rooftop infinity pool and a variety of delicious dining options. The rooms are celebrated for their cleanliness and spaciousness, though noise can sometimes be an issue. Staff members at the hotel receive accolades for their exceptional service and friendliness.
Located near Patong Beach, the resort's location is favored by visitors, despite being a distance from some attractions. Overall, the resort is seen as providing good value for its offerings.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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1,289Reviews125Q+A100Room tips
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Detailed Reviews
We took a superior room, it was perfectly for us as space, it has a large bathroom with shower and bathtube, a large space for deposit, good tv connection with other devices, we was assigned with room to building with acces to rooftop bar & pool, great view, prices on bar at middle range (coffee americano at 120 BTH), breakfast it s expensive, arround 450 bth, in euripean and few thai open buffet style, thy make omlette as you preferred, juice it s not natural and fresh, coffee it s nesscafe.You can choose some optional vacations, but they have big prices, they have a middle range speed wifi, good concierge for accomodations problems and taxi requirements. You can choose it because have also a good position in Patong, near to the beach, and other Spa center, they dont have SPA with massage, but they have Sauna and pool facilities. They make cleaning every day, but they don t change our sheets as long we stay.
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Date of stay: January 2020
Value
Cleanliness
Service
Room Tip: Room in building with rooftop pool was verry good.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheCharmResortPhuket, ผู้จัดการฝ่ายต้อนรับลูกค้า at The Charm Resort Phuket
Responded 21 Jan 2020
Dear Sir/ Madam, We very much appreciate your comments regarding your stay at The Charm Resort Phuket. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and look forward to welcoming you back. For the future visit, please contact our reservation at reservations@thecharmresortphuket.com Sincerely yours, The Charm Resort Phuket
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My partner and I have just finished a seven night stay at The Charm Resort. The hotel was everything we could hope for on our trip. We stayed in a pool level room which was great for a quick afternoon swim if you didn’t feel like going to the rooftop pool.
The rooftop isn’t huge and does get busy but if you can grab a couple of chairs it is worth it. There was not a huge amount of kids during our stay which was perfect for us as we enjoyed the peace and quiet.
Location wise you are close enough to the crazy parts of Patong without feeling like you are living above a nightclub with most areas a 10 minute walk from the hotel.
The room was spacious and clean with all facilities being maintained well. All the staff were polite and helpful with all our needs.
When we come back to Patong we would stay at The Charm Resort again in a heartbeat!
The rooftop isn’t huge and does get busy but if you can grab a couple of chairs it is worth it. There was not a huge amount of kids during our stay which was perfect for us as we enjoyed the peace and quiet.
Location wise you are close enough to the crazy parts of Patong without feeling like you are living above a nightclub with most areas a 10 minute walk from the hotel.
The room was spacious and clean with all facilities being maintained well. All the staff were polite and helpful with all our needs.
When we come back to Patong we would stay at The Charm Resort again in a heartbeat!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Charm Resort, ผู้จัดการทั่วไป at The Charm Resort Phuket
Responded 11 Mar 2020
Dear Sir/ Madam, We very much appreciate your comments regarding your stay at The Charm Resort Phuket. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and look forward to welcoming you back. For the future visit, please contact our reservation at reservations@thecharmresortphuket.com Sincerely yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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+1
The rooms with pool entry! This extra feature added so much to our holiday. The spacious and well equipped rooms are very confortable, and the bed was probably the best mattress that we have used in a hotel. Most comfortable. The hotel is within a minutes walk from the best Patong beach, taxis were always available, and the hotel rooftop bar, swimming pool and entertainment area were a hightlight. Friendly and helpful staff.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheCharmResortPhuket, ผู้จัดการฝ่ายต้อนรับลูกค้า at The Charm Resort Phuket
Responded 17 Jan 2020
Dear Sir/ Madam, We very much appreciate your comments regarding your stay at The Charm Resort Phuket. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and look forward to welcoming you back. For the future visit, please contact our reservation at reservations@thecharmresortphuket.com Sincerely yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here with a couple of friends in February for 6 nights, the location is good, close enough for the entertainment but far enough away to not be kept up by it.
The airport journey takes about an hour, the hotel will try to charge well over the odds at 1100 bht each way, the actual price is 800bht so arrange your own transport there, it’s easily done from the airport.
Finally, make sure you keep a record of what you have from your mini bar/fridge, they don’t always replenish what you’ve taken but keep adding it to your final bill, it clearly is an easy way of making more money out of guests, and when confronted the staff member looked slightly awkward, and didn’t offer an apology when I pointed it out.
The pool area upstairs it way too closely packed in, there is no room at all to move around between sun beds and a lot is in the shade so not a place to stay if you don’t like the beach and want a pool holiday!
The airport journey takes about an hour, the hotel will try to charge well over the odds at 1100 bht each way, the actual price is 800bht so arrange your own transport there, it’s easily done from the airport.
Finally, make sure you keep a record of what you have from your mini bar/fridge, they don’t always replenish what you’ve taken but keep adding it to your final bill, it clearly is an easy way of making more money out of guests, and when confronted the staff member looked slightly awkward, and didn’t offer an apology when I pointed it out.
The pool area upstairs it way too closely packed in, there is no room at all to move around between sun beds and a lot is in the shade so not a place to stay if you don’t like the beach and want a pool holiday!
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheCharmResortPhuket, ผู้จัดการฝ่ายต้อนรับลูกค้า at The Charm Resort Phuket
Responded 15 Feb 2020
Dear Sir/ Madam, Thank you for taking the time to write your comments for The Charm Resort Phuket on Trip Advisor which are very much valued. Also please accept our sincere apologize for any incident or any inconvenience cause and be assured that the corrective action and specific training will be initiated immediately to prevent anything like this from happening again in the future. Once again, thank you for choosing The Charm Resort for your holidays in Phuket. Sincerely yours, The Charm Resort Phuket
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is overpriced for what it is worth. It should not be rated with more than 2 stars. It is very deceptive and looks nothing like the pictures or promotional videos. The rooms are old and the bathrooms have a sewage smell. The shower was flooding during our stay. The hallway walls were peeling. The rooms we booked were meant to be their best but the pool was dirty and rooms in terrible condition. There is a lot of noise because the rooms are next to the roads and construction. When speaking to the assistant front office manager Ant we were treated disrespectfully and even though it was clear $10,000 AUD was a gross over charge for an 11 night stay at such a poor quality hotel she refused to have us speak with the GM and refused to discount our stay accordingly. The rooms we paid for in advance were going for half the price over the busiest period Christmas and New Years. I would have never booked here if we had read the reviews of other guests. This hotel is terrible on all aspects. We ended up checking out early after a long struggle to get a partial refund back as they initially didn't want to refund us at all. We then booked into a beautiful resort called Kalima. Please save your money and I recommend booking Kalima Resort and Spa located 7mins away. The only thing we liked about this hotel was leaving it.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
+1
The Charm Resort is located across the road from the beach on the Northern end of Patong.
Despite saying notification on Agoda that it was renovated this is not the case it hasn't changed in 5 years since I was there last.
This is a modern Hotel complex and the rooms are a good size and they provide bathrobes, cotton Buds and free water.
They do not provide Dental kits and they provide second hand used slippers which is rather freal and disgusting.
There is an LCD TV with a fairly poor selection of channels. From Channel 15 to 30 some don't work at all and all of the rest are like watching through a snowstorm as the reception is very poor.
The beds and pillows are quite comfortable and there is a desk with a chair a balcony with a small table and 2 chairs. The rooms have a mid-sized fridge and freezer which is great as you can store things keep them cold or keep frozen products if you require.
The bathroom is a good size however unfortunately the shower only has average water pressure.
In the building to the rear there is a rooftop swimming pool and Sun lounges, umbrellas and a pool bar where you can order food and drinks while sitting on the sun lounges or while in.the pool at the swim up bar were you can also order a drink.
The views from the pool overlook the Bay Area and quite often provide beautiful views of colorful sunsets.
I have stayed here previously and enjoyed my stay this time and I would recommend this place to anybody looking for a good size comfortable room in a resort across the road from the beach.
Despite saying notification on Agoda that it was renovated this is not the case it hasn't changed in 5 years since I was there last.
This is a modern Hotel complex and the rooms are a good size and they provide bathrobes, cotton Buds and free water.
They do not provide Dental kits and they provide second hand used slippers which is rather freal and disgusting.
There is an LCD TV with a fairly poor selection of channels. From Channel 15 to 30 some don't work at all and all of the rest are like watching through a snowstorm as the reception is very poor.
The beds and pillows are quite comfortable and there is a desk with a chair a balcony with a small table and 2 chairs. The rooms have a mid-sized fridge and freezer which is great as you can store things keep them cold or keep frozen products if you require.
The bathroom is a good size however unfortunately the shower only has average water pressure.
In the building to the rear there is a rooftop swimming pool and Sun lounges, umbrellas and a pool bar where you can order food and drinks while sitting on the sun lounges or while in.the pool at the swim up bar were you can also order a drink.
The views from the pool overlook the Bay Area and quite often provide beautiful views of colorful sunsets.
I have stayed here previously and enjoyed my stay this time and I would recommend this place to anybody looking for a good size comfortable room in a resort across the road from the beach.
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Date of stay: August 2022Trip type: Travelled solo
Room Tip: The rear building has the rooftop swimming pool and sun lounges and rooftop bar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Charm Resort, ผู้จัดการทั่วไป at The Charm Resort Phuket
Responded 21 Aug 2022
Dear Jeff, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about shower water pressure. Reviews like these give us an opportunity to address areas of improvement Guest satisfaction is our top priority. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon! With much appreciation,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not sure how you can be rated 4 star. I stayed in the Charm suite “the most lavish suite” as advertised. Let’s run through it.
It has a bath, and granted it’s not really weather for a hot bath, but my wife thought she would enjoy a warm bath after some rain. The hot water heater that is located under the sink in the ensuite doesn’t hold enough water to fill a warm bath to 1/2 way! You can’t have 2 people shower after each other because again the hot water isn’t big enough.
The top floor of this “suite” has a small but adequate kitchen…… but there’s no plates or cutlery or anything to actually use the kitchen so it is useless. There’s also the spa on the balcony, a great idea, but it’s so worn that the taps leak all over the floor during the 1 hour it takes to fill. We also left several notes stating to leave the water in is so when we came home after a day out we could have a cold spa and enjoy the view but every time housekeeping came in they emptied the water meaning you would need to spend another hour filling it. The TV that has about 26 channels has about 6 that are fuzzy and barely viewable, and there is only 2 in English so it didn’t get used.
In the bedroom there is only 1 power source for your phones etc next to 1 side of the bed, the other ONE is located under the TV in the living area.
House keeping come at all different times of the day. That’s fine except when you arrive back at your room at 7pm and they still haven’t been so there’s no water to drink because the few bottles you receive were used. The main door doesn’t close by itself you need to close it, so if leave on a hurry the door may be left open. I’m not sure if Thailand has fire safety regulations about this.
I also had a pool access room for my other family members and I would suggest that if your contemplating staying here then that is a much better room for the price and a good size for 2. Just don’t get the ones near the electricity pole that buzzes loudly and is a metre from the pool water!
The breakfast is basic at best and I’m happy to eat off street carts while in Thailand but the food at breakfast was not even close to 4 star.
The workers there were all pleasant and helpful and the location is fairly good but this place needs a lot of maintenance and upgrades before it is 4 star. I would say 3 stars at best.
Hope this helps because the photos make it look a lot better than it is.
It has a bath, and granted it’s not really weather for a hot bath, but my wife thought she would enjoy a warm bath after some rain. The hot water heater that is located under the sink in the ensuite doesn’t hold enough water to fill a warm bath to 1/2 way! You can’t have 2 people shower after each other because again the hot water isn’t big enough.
The top floor of this “suite” has a small but adequate kitchen…… but there’s no plates or cutlery or anything to actually use the kitchen so it is useless. There’s also the spa on the balcony, a great idea, but it’s so worn that the taps leak all over the floor during the 1 hour it takes to fill. We also left several notes stating to leave the water in is so when we came home after a day out we could have a cold spa and enjoy the view but every time housekeeping came in they emptied the water meaning you would need to spend another hour filling it. The TV that has about 26 channels has about 6 that are fuzzy and barely viewable, and there is only 2 in English so it didn’t get used.
In the bedroom there is only 1 power source for your phones etc next to 1 side of the bed, the other ONE is located under the TV in the living area.
House keeping come at all different times of the day. That’s fine except when you arrive back at your room at 7pm and they still haven’t been so there’s no water to drink because the few bottles you receive were used. The main door doesn’t close by itself you need to close it, so if leave on a hurry the door may be left open. I’m not sure if Thailand has fire safety regulations about this.
I also had a pool access room for my other family members and I would suggest that if your contemplating staying here then that is a much better room for the price and a good size for 2. Just don’t get the ones near the electricity pole that buzzes loudly and is a metre from the pool water!
The breakfast is basic at best and I’m happy to eat off street carts while in Thailand but the food at breakfast was not even close to 4 star.
The workers there were all pleasant and helpful and the location is fairly good but this place needs a lot of maintenance and upgrades before it is 4 star. I would say 3 stars at best.
Hope this helps because the photos make it look a lot better than it is.
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Don’t get the rooms at the front that hear the buzzing of the power pole. 200bht for a tuk tuk to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Charm Resort, ผู้จัดการทั่วไป at The Charm Resort Phuket
Responded 21 Jul 2022
Dear Valued Guest, Thank you for taking the time to tell us about your unfortunate experience with some of our hotel facilities and services. We are particularly concerned about the standard of hotel facility in order for us to meet guest satisfaction, and we will be investigating the details of the events. Thanks again for your positive feedback or suggestions to improve our facilities. For the future visit, please contact our reservation at reservations@thecharmresortphuket.com Sincerely yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
I was at the hotel from February 18 - 29, I can’t say that I was very delighted, 4 stars. I would give it a 3. It is located 3-5 minutes from Patong Beach, large shopping centers are a 15-minute walk, they take a deposit of 100 dollars, change is given in baht. The cleaning is disgraceful, garbage remains on the floor, the glass is not wiped, they can come to clean from 9 to 17 o'clock, there is no fixed time, the bathroom periodically stank of sewage, there were no brushes or toothpaste. Although they were stated. They gave out flip flops, I then threw away these flip flops for which they charged me 320 rubles, it turns out they have reusable ones🤦, beach and bath towels. The child smeared the pillowcase, the pillow was simply turned over and not replaced. If you want your linen to be changed, I just take off the towels, pillowcases, etc. and throw them on the floor, then they will replace everything for you with clean ones. Breakfast is average, not much to choose from, one type of sausage, 2 cheeses, 3-4 types of fruit, 4 types of bread, one type of cake, croissant. Juices, milk, breakfast cereals, coffee, hot dishes were repeated every other day. Swimming pool on the roof, clean water. The area around the pool was being cleaned up, there might have been beer cans and cocktail glasses lying around. Swimming pool on the roof, it's cool. Not very big, if there are a lot of people, it’s a bit crowded. There is a shower. In 11 days, 3 times they turned off the power, almost for the whole day, at the reception they honestly lied, that they would give it here, here it is. Air conditioning, light connected to a card, 1 piece per room. That is, you leave, neither the outlets nor the air conditioner work. All things stank of dampness. The elevators are shared, there are no separate ones for the staff, be prepared for the fact that there will be carts with dirty laundry nearby, chemicals for the pool, it is impossible to ride in the elevator afterwards, waiters with trays, the smell in the elevator is always musty, there is no ventilation. Our balcony overlooked the neighboring hotel, the show was behind the glass. In general, if I always went 5 stars, then there is no need to change hotels. The difference is colossal, I won’t set foot here again. Big mistake.
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Date of stay: February 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Есть более достойные варианты
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in Charm Resort from 26th to 29th Oct, 22. My review will be based on the following 3 parameters, Location, Food and Service.
Location: Charm resort is situated at a very prime location on Patong Beach, with some top brands having their property on the same stretch, Four Points Sheraton to name one. Its also location which keeps you away enough from the chaos of Bangla street, but not far enough to indulge when you feel like. The best thing about the location is, you can just dress in your beach wear and walk across to the beach and cover yourself up with a towel and walk back to the resort. Conveyance is easily available and there are many other services across the street.
Food: The breakfast spread is elaborate and covers almost all cuisines, Indian as well. They try a lot of match Indian flavours but its understandable that a Thai chef may not be able to give you a 100% match. But when you are in Thailand, try the local stuff there. The a-la-carte menu is also good and the food is delicious. I noticed that anything that is non-Thai dish, takes a lot of time to be served. The chef has a good sense of taste and persentation, the portion are also good.
Service: Thailand is know for its hospitality and Charm lives upto that expectation. Very accommodating and helpful staff. They always have a smile on their face. They take customer demands as their top priority and are helpful with transfers etc.
Overall we loved the Hotel, its an absolute mix of modernity and tradition in service. Highly recommended.
Location: Charm resort is situated at a very prime location on Patong Beach, with some top brands having their property on the same stretch, Four Points Sheraton to name one. Its also location which keeps you away enough from the chaos of Bangla street, but not far enough to indulge when you feel like. The best thing about the location is, you can just dress in your beach wear and walk across to the beach and cover yourself up with a towel and walk back to the resort. Conveyance is easily available and there are many other services across the street.
Food: The breakfast spread is elaborate and covers almost all cuisines, Indian as well. They try a lot of match Indian flavours but its understandable that a Thai chef may not be able to give you a 100% match. But when you are in Thailand, try the local stuff there. The a-la-carte menu is also good and the food is delicious. I noticed that anything that is non-Thai dish, takes a lot of time to be served. The chef has a good sense of taste and persentation, the portion are also good.
Service: Thailand is know for its hospitality and Charm lives upto that expectation. Very accommodating and helpful staff. They always have a smile on their face. They take customer demands as their top priority and are helpful with transfers etc.
Overall we loved the Hotel, its an absolute mix of modernity and tradition in service. Highly recommended.
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Date of stay: October 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Charm Resort, ผู้จัดการทั่วไป at The Charm Resort Phuket
Responded 12 Nov 2022
Dear Saikat Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at The Charm Resort Phuket. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, We’d love to continue providing great service to awesome customers like you. We hope to see you soon! With much appreciation,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First that I arrived at the hotel front not smile to us that make me feel bad a little bit because we pay for the room not cheap we should received a really good service.
After the first day the manager res he has a really good take care every time and the second day we have go to the rooftop bar also have pool party P’mon (DJ) he has a really good entertain guest I also keen on him then we finish at rooftop we go back to take a shower and then go down to eat dinner staff really lovely they smile and take care us every thing thx. And every time I’m not sure about anything I went to ask front and they can gave me any information also recommended too.
I forgot I told front to open a water into Jacuzzi but 1 hr its not full and the water a little bit flow pls repairs it.
And thank you for taking care us during stay
Ps. Pls keep staff making smile that make guest feel comfortable.
Nattakitta
After the first day the manager res he has a really good take care every time and the second day we have go to the rooftop bar also have pool party P’mon (DJ) he has a really good entertain guest I also keen on him then we finish at rooftop we go back to take a shower and then go down to eat dinner staff really lovely they smile and take care us every thing thx. And every time I’m not sure about anything I went to ask front and they can gave me any information also recommended too.
I forgot I told front to open a water into Jacuzzi but 1 hr its not full and the water a little bit flow pls repairs it.
And thank you for taking care us during stay
Ps. Pls keep staff making smile that make guest feel comfortable.
Nattakitta
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheCharmResortPhuket, ผู้จัดการฝ่ายต้อนรับลูกค้า at The Charm Resort Phuket
Responded 6 Jan 2020
Dear Khun Nattakitta Thank you for taking the time to write your comments for The Charm Resort Phuket on Trip Advisor which are very much valued. All member of our hotel staff have driven a lot of effort to delight our guests and to ensure guest satisfaction Your comments will also motivate management to take action. Also please accept our sincere apologize for any incident or any inconvenience cause and be assured that the corrective action and specific improvement area will be initiated immediately to prevent anything like this from happening again in the future. Once again, thank you for choosing The Charm Resort for your holidays in Phuket. Sincerely yours, The Charm Resort Phuket
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shuttle service was not free at the time of our visit in Oct. We had to use Tuk Tuk or taxi at our own expense. Hopefully things have changed..
We love to recommend The Nature Phuket Spa. This luxury spa in Phuket offers a range of massages, body scrubs, facials, and beauty treatments that relax and rejuvenate, using quality essential oils, herbs, and natural spa products.
Hello sir,
Transfer from Airport to Hotel (Private Transfer)
**(Book in advance 2-3 days)
By Car 1,000 THB per car per way (Max 1-2 persons)
By Van 1,200 THB per van per way (Max 3-8 persons)
*Please send flight detail
*Additional charge at 100THB per way for transfer service during 23.00 - 05.59 Hrs.
Best Regards,
Good afternoon Sir,
Please take our apology for the late response. Would you kindly resend to our facebook fan page via the inbox, please?
Best regards,
…
"Book & Call before your Arrival to know in which Building you will be accommodated "Read full review
"Gorgeous place. Don't buy tours from the Concierge-it's a rip-offs. Do your own research & book online. Get Grab app for rides-not taxis! "Read full review
"Maybe for breakfast you could include some food items that Australian eat. As most of food catered for other countries"Read full review
"Families with young children noisy and no respect to neighbouring rooms. Hand rails on outside stairs Thanks"Read full review
…
PRICE RANGE
₹7,259 - ₹13,082 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
246
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingTHE CHARM RESORT PHUKET (Patong) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about The Charm Resort Phuket
Which popular attractions are close to The Charm Resort Phuket?
Nearby attractions include Axciting Axe Throwing Phuket (0.3 km), Patong Boss Tailor (0.4 km), and Gurkha's Bespoke (0.2 km).
What are some of the property amenities at The Charm Resort Phuket?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at The Charm Resort Phuket?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Charm Resort Phuket?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at The Charm Resort Phuket?
Yes, free parking is available to guests.
What are some restaurants close to The Charm Resort Phuket?
Conveniently located restaurants include Chao Leh Kitchen, Cappadocia Turkish Restaurant Patong , and Le V Restaurant.
Are there opportunities to exercise at The Charm Resort Phuket?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Charm Resort Phuket have airport transportation?
Yes, The Charm Resort Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Charm Resort Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Charm Resort Phuket?
Many travellers enjoy visiting Wat Phra Thong (15.0 km).
Is The Charm Resort Phuket accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.