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Andaman Embrace Patong

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Andaman Embrace Patong
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491 Reviews from our TripAdvisor Community

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There are newer reviews for Andaman Embrace Patong
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Showing 379: English reviews
Reviewed 10 March 2017

Bad 1) Slow Check In 2) Liaised with the hotel directly with which room I wanted, staff Salisa replied that there is a room with all the things I mentioned and went ahead to book with Ms Bo, confirming the arrangements were made. But when I went in the room, there was no windows with blinds for the toilet facing...

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Helpful?
Thank Rachel L
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Thank you for your recent stay and thank you for your valued reviews. It's useful and informative for us to continue our good service as well as to review what shall be done. Our hotel is always eager to welcome any comments in order to meet more customer satisfaction. Thank you again and we hope to have a change to...

Reviewed 9 March 2017 via mobile

This hotel is a disaster! We booked in via online from another hotel. Upon checking in we were told they do not have our booking. After showing them the confirmation, they told us to wait as it's not in the system. We waited for almost 40 min and finally decided to go out and have lunch and was told the...

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Helpful?
Thank sylvia v
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

We regret that your arrival was not properly treated and solved. We are very sorry for the inconvenience this may cause. Your informative review was very grateful to help us improve better service. Our hotel is always eager to welcome any comments in order to meet customer satisfaction. Thank again for your reviews.

Langley
Reviewed 8 March 2017

Great cabana room, quiet and private...clean, friendly Team! Breakfast was good, lots of choices, pool was nice and big and lots of nice chairs. Buy your own beer, etc. from the store in lobby and save some $$, they don't care if you bring them poolside!

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Helpful?
Thank Daryl J
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

We all would like to express our sincere thanks for your recent stay with us. Your impressive reviews have brought a cheerful support for us to pursue growth opportunity and to meet more customer satisfaction. Thanks again and we look forward to welcoming you back Andaman Embrace in the future.

Reviewed 6 March 2017 via mobile

Their check in process was ridiculously slow. There was three concierge that didn't know what they were doing. They couldn't find my reservation. Never apologized for the lack of inconvenience. Made me email the hotel email with my confirmation when I already had it displayed on my phone.

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Helpful?
Thank Kevin S
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

We are very sorry for disappointing you upon your check in. It's useful and informative for us to continue our good service as well as to review what shall we done. Our hotel is always eager to welcome any comment in order to meet more customer satisfaction. Thank you for your comment and we hope to have a chance to...

Reviewed 4 March 2017

Great room 602 with a spacious terrace overlooking the beach and sea! We had a fantastic time and celebrated my 55 birthday! (Although I had not got the promised cake)))) Excellent breakfast, a few minutes to the wonderful beach! Beautiful music in the evenings! All the restaurants and shops nearby. Friendly and helpful team! Thank you!

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Helpful?
Thank Alexey G
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Your impressive reviews were very grateful and thankful. We would definitely try our best to continue good service and standard in order to meet more guest satisfaction and requirement but we are very sorry that we miss somthing for you and it's very improtant for us. Thanks again for loving our great location and all other hotel facilities. We look...

Reviewed 2 March 2017

If you like to have a great holiday, you must be here. The staff is great and honest, they are very helpfull and they have a great feeling of integrity. If there is anything for you to ask, you can ask the staff, Thai or Japanese, they are always giving their best for you. The breakfast is great, if there...

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Helpful?
Thank Leonardus d
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

We all would like to express our sincere thanks for your recent stay with us. Your impressive reviews have brought a cheerful support for us to pursue growth opportunity and to meet more customer satisfaction. Thanks again and we look forward to welcoming you back Andaman Embrace in the future.

Reviewed 1 March 2017 via mobile

During our weekend at Andaman Embrace, we could not have been made anymore welcome. As soon as we arrived, the staff were super attentive and we immediately felt we made the right choice. The room was spotless and the bed was really comfortable. The swimming pool was our favourite thing about the hotel. The hotel itself was really well located...

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1Thank Alisah S
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

We all would like to express our sincere thanks for your recent stay with us. Your impressive reviews have brought a cheerful support for us to pursue growth opportunity and to meet more customer satisfaction. Thanks again and we look forward to welcoming you back Andaman Embrace in the future.

Lumberton, North Carolina
Reviewed 28 February 2017

We booked this hotel for our stay in Phuket. It is very conveniently located and walking distance to numerous restaurants (highly recommend Coffee Club). It is only a 5 min walk to Patong Beach. This hotel is not beachfront as it seems on maps (but there didn't really seem to be any beachfront hotels). The room was ok; It was...

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Helpful?
Thank Puja G
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Thank you for your recent stay and thank you for your valued reviews. It's useful and informative for us to continue our good service as well as to review what shall be done. Our hotel is always eager to welcome any comments in order to meet more customer satisfaction. Thank you again and we hope to have a change to...

Reviewed 27 February 2017 via mobile

We visited this wonderful resort 12/7-12/11 and stayed in a Balcony Deluxe this time. The experience from start to finish was amazing and relaxing. With the reasonable price you and you get what you pay for. The big pool, restaurants and Fitness Centre were all fantastic. The hotel staff was amazing again and so nice and good accommodating. We need...

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Helpful?
Thank Best or Worst x
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Your impressive reviews were very grateful and thankful. We would definitely try our best to continue good service and standard in order to meet more guest satisfaction and requirement. Thanks again for loving our great location and all other hotel facilities. We look forward to welcoming you back here again in the future.

Reviewed 27 February 2017

Staff were very friendly and helpful from arrival right through to departure. Pool area and swim up bar were fabulous but could probably benefit from more loungers around the pool. Rooms were comfortable and clean but are probably ready for a paint job. Walking distance to beach and shops. The buffet breakfast will keep you going all day and was...

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Helpful?
1Thank Karen L
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

We all would like to express our sincere thanks for your recent stay with us. Your impressive reviews have brought a cheerful support for us to pursue growth opportunity and to meet more customer satisfaction. Thanks again and we look forward to welcoming you back Andaman Embrace in the future.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Ideally located just a few minutes' stroll from the famous white sandy Patong beach, Andaman Embrace Resort & Spa reflects Phuket's very own Sino-Portuguese contemporary charm with 222 stylish guestrooms including the thatched roof bungalows in a lush peaceful ambiance yet convenient walking distance to shopping and entertainment areas. A stunning pool with a swim-up bar and the in-house Spa & Massage are an indulgence in pure leisure - a perfect place to relax and unwind. ... more   less 

Additional Information about Andaman Embrace Patong

Address: 2 Had Patong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Club Andaman Beach Resort)
Region: Thailand > Phuket > Kathu > Patong
Price Range: ₹ 3,696 - ₹ 14,002 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Andaman Embrace Patong 5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Andaman Embrace Hotel Patong
Andaman Embrace Resort And Spa
Hotel Andaman Beach
Resort Andaman Beach
Club Andaman Beach Resort
Andaman Embrace Patong Phuket
Hotel Style:
#26 Top resorts Hotel in Patong
#34 On the Beach Hotel in Patong
#47 Spa Hotel in Patong
#51 Luxury Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Andaman Embrace Patong staff and other travellers.
28 questions
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Questions? Get answers from Andaman Embrace Patong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only the rooms on the higher floors have beach view.”
GunterWorst, 21 Apr 2017 | Read review
“Good for singles or couples.”
Sydney_Rob81, 14 Apr 2017 | Read review
“Junior suite! 110 m2 are irreplaceable!)))”
AlexeyG797, 3 Mar 2017 | Read review
“Great area, but near to bars etc. Beach 5 min. walk. Come and enjoy.”
leonardusd2017, 1 Mar 2017 | Read review
“Rooms on the south side are quieter.”
g_bork762, 22 Feb 2017 | Read review
5 of 5