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Novotel Phuket Resort

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#9 of 319 Hotels in Patong
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Phuket Resort
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2,788 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Phuket Resort
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Showing 2,230: English reviews
Eindhoven, Noord-Brabant, Netherlands
Reviewed 29 October 2014

The Hotel is just opposite to the beach and walking distance from bangla road. The hotel itself is quite big , good breakfast and swimming pool. Very nice and helping staff , nice views from the balcony . Its on a hilltop but hotel provides transport every 10 minutes.

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Helpful?
Thank Ankit M
Johor Bahru, Malaysia
Reviewed 29 October 2014

We just returned from 5 day stay and we had an amazing time. The staff were super friendly/ helpful and the hotels facilities were immaculate. 3 pools, a day spa, 4 restaurants and 2 bars. We booked a suite for 2 adults and 1 teenager and it was perfect for us. The suite was in mint condition and the bed...

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Helpful?
Thank Jodie G
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Jodie G, We are delighted to thank you for your review on trip Advisor. Our associates will be thrilled and prouded as am I. Thank you gain for appreciating the Resort and the staffs. It is indeed Paradise and we are really happy to hear that you enjoyed your time with us and all facilities. We hope to welcome...

Brisbane, Australia
Reviewed 29 October 2014 via mobile

Everything about this hotel made the trip great! Staff were friendly and helpful, facilities were wonderful and services provided were great. Only issue we had was on checkout we were not made aware how long it takes to check rooms and because we were leaving early in the morning and were so rushed to get to the airport we reluctantly...

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Helpful?
Thank aestannard21
Reviewed 27 October 2014 via mobile

Just arrived back from a 10 night stay at Novotel Phuket Resort, what a great resort. Would 100% recommend this resort without doubt. The hospitality shown by ALL staff was amazing and we could honestly not fault one staff member. The resort is at the Northern end of Patong and is set on a hill which offers outstanding views. It's...

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4Thank MJRH14
Brighton and Hove, United Kingdom
Reviewed 24 October 2014

On arrival we were greeted by the warm, very friendly and helpful staff - it was refreshing to finally be able to speak to Thai people who spoke perfect English. Could not have asked for a better service for the whole 4 nights we were there. The room was beautifully laid out and the swimming pools and the restaurant were...

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2Thank CEM621
Al Khobar, Saudi Arabia
Reviewed 21 October 2014

I spent there 3 nights , stuff there is the most helpful stuff I've ever met , smiling all the time , very helpful and organized. We take the a sea view room with a balkony , the view was awesome , very very beautiful , I enjoyed everything , u can have a free snaks and drinks in the...

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1Thank I_Luv_Istanbul
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear I_Luv_Istanbul, Thank you very much for your review on trip Advisor. What a delight to be able to welcome you that make you feel very enjoy. Yes, hospitality and our staffs are indeed gracious and helpful. I am happy to hear that all staffs were able to make your sojourn with us exemplary and sure that this feedback will...

Mumbai
Reviewed 21 October 2014

We recently visited Phuket and stayed at this resort. It is a resort located right opposite Patong Beach with a breath taking view of the ocean. Rooms were nice & clean. The hotel staff were friendly and service was quick. This resort has 3 swimming pools, a spa and gym. Please make sure to book any spa services well in...

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Thank Ranjit N
Cairo, Egypt
Reviewed 20 October 2014

it is a nice hotel,with great location close to pantong beach & shopping mall, the hotel provides shuttle bus to the shopping mall. the stuff is very friendly & helpful , we really enjoyed our staying there.

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Helpful?
Thank Rashel E
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Rashel E, Thank you very much for your great review and appreciated that you enjoyed the stay with us for your recent trip. I was especially pleased to read about the fact that you found our associates were friendly and helpful. Also the shuttle bus service to the shopping mall is very conveneince. Thank you once again for spending...

Reviewed 19 October 2014

I took a holiday to Thailand together with my friend to celebrate her birthday and we stayed at the Novotel, Phuket Resort. The hotel was very neat & nice & we had an ocean view from our room. The staff were very helpful, however, we had some unpleasant experiences at the hotel at breakfast time. We arrived for breakfast and...

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Helpful?
5Thank Rita R
Sirisupa C, Guest Relations Manager at Novotel Phuket Resort, responded to this review

Dear Rita R, Thank you very much for your hotel review, your kind and constructive feedback are very appreciated by all of us. I have shared your review with the management team and we have taken note of your comments for improvements. We learn a lot from our guests reviews and we will personally ensure we improve our food and...

Reviewed 18 October 2014

The staff were extremely friendly, helpful and attentive. The buffet breakfast was accommodating to all dietary needs and different taste buds. The staff organise anything you ask even calling and confirming your transfers or tour bookings. You can find everything under the one roof and the bell boys will give you as many lifts to and from the main gate...

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Thank Monika765

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 

Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: ₹ 4,585 - ₹ 10,874 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong
Hotel Style:
#3 Top resorts Hotel in Patong
#8 Luxury Hotel in Patong
#9 Romantic Hotel in Patong
#13 Family Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Phuket Resort staff and other travellers.
73 questions
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Questions? Get answers from Novotel Phuket Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best of both worlds. Great pools with ocean down the hill”
 of 5 bubbles dko2013, 22 Mar 2017 | Read review
“best view, family”
 of 5 bubbles 240manishkumart, 22 Mar 2017 | Read review
“This is a 5 star property at 3 star prices.”
 of 5 bubbles Tom734, 17 Mar 2017 | Read review
“higher up the better but all are extremely nice”
 of 5 bubbles michaelpetley, 13 Mar 2017 | Read review
“choose the sea view room”
 of 5 bubbles 67olafl, 12 Mar 2017 | Read review
5 of 5