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Novotel Phuket Resort

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#10 of 313 Hotels in Patong
Certificate of Excellence
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Novotel Phuket Resort
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2,701 Reviews from our TripAdvisor Community

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Showing 2,177: English reviews
Yokosuka, Japan
Reviewed yesterday NEW

I've stayed at this hotel on three occasions now and each visit was a pleasure. The staff is very friendly, kind, and patient - it's a large resort with lots of visitors coming and going throughout the day. I especially enjoy the ocean view rooms and the property is clearly being renovated throughout (although I will say I actually preferred...

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Helpful?
Thank mrchiplambert
A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

Visited from 19 to 22 Jan with a group of friends. Hotel rooms were well presented but facilities are showing their age. A special mention to the guest relations officers Clemence who made us feel welcome almost immediately. We would also like to thank Girl who arranged for the funkiest ride to the airport ever.

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Thank A TripAdvisor Member
Reviewed 3 days ago NEWvia mobile

The gala dinner was amazing, the staff was friendly, the spa was amazing, the food was nice, the room was clean. The shuttel bus was very helpful to see the town. The view was perfect. it was very nice stay overall Thnx for the amazing days.. keep on

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Thank Zainab T
Reviewed 5 days ago NEWvia mobile

12 days at this resort. Lobby to resort is grand and that's where it ends. Staff do not want to smile or be of service to you. We were constantly told 'I not sure,mam' or maybe you go there they help you(as she pointed to the taxi desk near entrance for a room issue). With up to 3-4 staff sitting...

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2Thank Ginette L
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Ginette L, Greetings from Novotel Phuket Resort, First of all i would like to express the most sincerely sorry to hear about your overall stay's experiences was not exceeding to what your expectated, instead was very unhappy feeling resulted. Well, i was so sad reading throughout your feedback from points to points i quite understand to whats levels you...

Reviewed 5 days ago NEWvia mobile

Went with my parents(both about 60) for a leisurely trip. They are exceptional in terms of taking care of their guests. Starting from the smooth check in by Ms. Clemence everyone took care of us and all our needs. Since my parents have a specific food preference, all care was taken during the breakfast by Mr.Rana, Indian chef at The...

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Thank Soumik T
Scunthorpe, United Kingdom
Reviewed 1 week ago NEW

We stayed in a suite which had a kitchen/diner and a large open plan lounge, then a separate bedroom, wardrobe and bathroom.we had a large L-shaped balcony which looked out over the bay which was fantastic. The food at the hotel was excellent especially the breakfasts, overall the hotel and staff were fabulous and we are looking forward to our...

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Thank sportingbabe
Surrey
Reviewed 1 week ago via mobile

This is an Accor hotel. On arrival following almost 18 hrs of travelling we were told they did not have a room for us! We were taken to their sister resort in Phuket by hotel car .. 30 mins away in the middle of nowhere. We were promised an "upgrade" to a similar room to that booked ... it wasn't...

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5Thank Reviewer1907
Reviewed 1 week ago

if you are looking for a place enjoy every moments and relax with a garden, wide area, swimming pool and nice people i strongly suggest you to visit this place and this hotel. hotel lobby is little bit far from the hotel entrance but fortunately they have transport from the entrance to the lobby but walking also has its own...

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Helpful?
Thank Nojan S
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Nojan S., Greetings from Amezing Sunny day Novotel Phuket Resort. Thank you very much for the complimentary Trip Advisor review, especially 5 stars rated. We are thrilled and certainly would share those wonderful compliments among the teams. We are delighted to know your overall stay's experience was enjoyable, starting from the resort's atmosphere plentiful garden, swimming pools, stunning view...

Melbourne, Australia
Reviewed 1 week ago

My wife and I arrived in Phuket on the 3rd of January 2017 and stayed for 8 nights. This was our second time in Phuket and our second time at the Novotel Resort. And as expected still the best Resort in Phuket,from the time we arrived till the time we departed our holiday was fantastic. All the staff and management...

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1Thank Richard H
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Khun Richard, Greetings on behalf of the Novotel Phuket Resort's family.!! Very please to read out your feedback in return which made myself and everyone here so grateful and praise with these wonderful words, your value compliments always make us be proud where reflected how we success, it is significant result for us to always do our best to...

Singapore
Reviewed 1 week ago via mobile

Phuket has many hotels of all shapes and sizes to choose from so competition must be tough for them. I ended up at this hotel as it was on a business trip selected by the company. It turned out to be a good experience as the ambience was relaxing with scenic views. The hilltop beach views made up for the...

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Thank Sundazzler
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Sundazzler, Greetings from Novotel Phuket Resort., Thank you very much for taken the time to tell us how your recent business stay were both successful and enjoyament once. We are thrilled with these wonderful words comprehensive described, which we absolutely share to the team among to make them praise for this great success. Thank you very much on behalf...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 

Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: ₹ 5,801 - ₹ 12,967 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong
Hotel Style:
#4 Top resorts Hotel in Patong
#9 Luxury Hotel in Patong
#9 Romantic Hotel in Patong
#13 Family Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Phuket Resort staff and other travellers.
69 questions
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Questions? Get answers from Novotel Phuket Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay for ocean view”
 of 5 bubbles mrchiplambert, 23 Jan 2017 | Read review
“Rooms which are located on the hill with a ocean view are amazing”
 of 5 bubbles n0jans, 16 Jan 2017 | Read review
“book rooms with seaview room”
 of 5 bubbles 769RichardH769, 16 Jan 2017 | Read review
“Location of deluxe room are fine or the rooms located opposite of reception”
 of 5 bubbles leonlara, 12 Jan 2017 | Read review
“500 rooms are closer to the lobby and entrance”
 of 5 bubbles kerryirvin, 20 Dec 2016 | Read review
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