We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The ASHLEE Heights Patong Hotel & Suites

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
The ASHLEE Heights Patong Hotel & Suites
The ASHLEE Heights Patong Hotel & Suites
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

432 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 330: English reviews
Reviewed 1 week ago via mobile

Breakfast was good especially the fried rice but the only one lift breakdown caused lot of inconvienced and reception wanted to down grade me from triple room to two small rooms during check in give us a great distress for family. Pool was choke and smell chorine pool. Lacking good management to oversee this overrated 4" stars hotel. it should...

 Report
Helpful?
Thank Remus A
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Heights Patong Hotel & Suites, responded to this review

Dear Sir/Madame Greeting from The ASHLEE Patong Hotels Hope you are doing well and have the great holiday here in Phuket Thailand. Thank you so much for sharing your comments/suggestions via Tripadvisor.com. Due to the room maintenance and some smell from painting on your preferred room, we were pleased to offer you two rooms connecting making sure that you will...

Luang Prabang, Laos
Reviewed 1 week ago via mobile

Nice room but hotel is completely let down by useless uninterested reception staff. They just don't care at all. Over priced No bar. Bad location You can stay somewhere very much nicer on the beach road with great staff for much less money, which I did, moving out of Ashlee Heights after a couple of overpriced nights. Rooftop pool is...

 Report
Helpful?
Thank MrCritiqueCricket
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Heights Patong Hotel & Suites, responded to this review

Dear Sir/Madame Greeting from the Phuket Island Hope you have the great vacation here in Phuket, Thailand. Thank you so much for choosing to stay with us and sharing your reviews via Tripadvisor.com we are sincerely apologize for the disappointments occurred during your stay with us. To serve the convenience to all the guests, we would like to inform that...

Melbourne, Australia
Reviewed 1 week ago

My partner and i booked this hotel for 15 days. Let's just say we checked out in the first 4 days of being there! This hotel looks nothing like it does on the photos on the web site, bookings.com or any other web site. The staff on arrival were so rude. On a daily basis the room was meant to...

 Report
Helpful?
Thank stephanienedel
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Heights Patong Hotel & Suites, responded to this review

Dear Sir/Madame Greeting from The ASHLEE Patong Hotels Hope you are doing well and thank you so much for sharing your reviews/comments via Tripadvisor.com. First of all, I would like to express our sincerely apologize for all inconvenient issues occurred during your stay with us. We would like to inform that the guests' room will be cleaned every day. We...

Florida
Reviewed 28 October 2016 via mobile

So aesthetics are good but wifi is horrid! Staff is limited. Pool seems nice but closed before stated hours. Area is ok - lots of choices in area so pass on this if you need wifi. The a/c was excellent and breakfast was tasty - great coffee.

 Report
Helpful?
1Thank Travelcava
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Heights Patong Hotel & Suites, responded to this review

Dear Khun Travelcava, Greeting from The ASHLEE Hotels, we hope you are doing very well. We are truly sorry for any inconveniences that made you feel upset. Please accept my sincere apology. Thank you for your comment and suggestion, they are highly appreciated. Have a great day, General Manager

Reviewed 19 October 2016 via mobile

Went there for 3 weeks to see friends stayed at ashlee heights which when we booked was called Citrus Heights, we got to the hotel about 11.30am the lady at reception told us check in was something like 2pm so we then left all our luggage went down to go get a massage and buy food without showering from a...

 Report
Helpful?
1Thank Jlowkey90
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Heights Patong Hotel & Suites, responded to this review

Dear Khun Jlowkey90, Good afternoon from Patong Beach, we hope you are doing well. First of all, we would say sorry about any inconveniences. The standard check-in time is 2PM. Actually Housekeeper changes bed sheets everyday, please accept our apology for this. It should not have happened. And we will train staffs to be more helpful as your suggestion as...

Hong Kong, China
Reviewed 6 October 2016

We had a reasonable good stay. The rooms were clean, everything was functioning well. Staff friendly and polite. Although the price was a bit too high. The hotel was a bit outdated, and after reading the comments of security cameras in the rooms it does make me feel a bit uncomfortable.

 Report
Helpful?
Thank yaileewei
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Heights Patong Hotel & Suites, responded to this review

Dear Khun Yaileewei Greeting from The ASHLEE Hotels, Patong Hope you have a wonderful trip in Phuket. Thank you so much for your review via tripadvisor. Your comments and suggestion are really appreciated for us. Have a nice day, General Manager

Kuala Lumpur, Malaysia
Reviewed 1 September 2016

This hotel is nothing related to a 4 start hotel. And their breakfast buffet? It's absolutely a SHAME! However, the location is good. It is near to the Patong beach (around 10 - 15 mins walk), 1 7 eleven and 2 family mart nearby, and restaurants with cheap & good food. The only thing I like about this hotel is...

 Report
Helpful?
Thank Ashley N
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Heights Patong Hotel & Suites, responded to this review

Dear Sir/Madame Greeting from The ASHLEE Hotels Patong We hope you are doing well and thank you so much for sharing your holiday with us. Your comments and suggestions will be our valuable things to improve our standard services in the future. We look forward to welcome you to stay with us again. Thank you, General Manager

Oxfordshire, United Kingdom
Reviewed 17 August 2016 via mobile

As a regular (read every hotel booking) user of booking.com we booked the Ashlee Heights hotel expecting a certain standard being a 4 star hotel, as per all other hotels (Bangkok, Kanchanaburi, Chiang Mai, Rawai, Phi Phi etc...). This was by far the worst hotel we have stayed in for service, quality of room and staff standards. Laundry was lost...

 Report
Helpful?
1Thank wa7148
Reviewed 15 August 2016 via mobile

I wouldn't stay here again if I was paid to. The cleaner stole money from my purse and when I reported it the front desk staff they said it was my fault. I had to argue with them for half an hour before they agreed that she did actually steal the money. There's cameras under the floor boards in the...

 Report
Helpful?
Thank Rachael C
Reviewed 10 August 2016 via mobile

Wrongly advertised as a 4 star hotel, it was not upto my expectations when I arrived at the hotel. The lobby and the corridors are not air conditioned, but the superior double room was larger than I expected with a king size bed and extra twin bed for the extra person and also a washing machine to do the laundry.The...

 Report
Helpful?
2Thank Mohamed A

351 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (174)
Viewed
Hotel & Grounds (23)
Viewed
Pool/Beach Area (14)
Viewed
Dining (10)
Viewed
Room/Suite (46)
Viewed
Bathroom (7)
Viewed
View from Room (3)
Viewed
Other (71)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (171)
Viewed
Pool (11)
Viewed
Other (42)
Viewed
Dining (11)
Viewed
Superior Room (30)
Viewed
The Hotel (11)
Viewed
Two Bedroom Family Suite (66)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Patong hotels
0.5 km away
The ASHLEE Plaza Patong Hotel & Spa
0.3 km away
Ashlee Hub Hotel Patong
Ashlee Hub Hotel Patong
#71 of 309 in Patong
432 reviews
0.3 km away
Mazi Design Hotel by Kalima
Show Prices
Show Prices
Show Prices
0.3 km away
Blue Ocean Resort
Blue Ocean Resort
#36 of 309 in Patong
674 reviews
1.3 km away
Andakira Hotel Patong
Andakira Hotel Patong
#94 of 309 in Patong
379 reviews
1.9 km away
Ramada Phuket Deevana
Ramada Phuket Deevana
#14 of 309 in Patong
344 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
The Ashlee Heights Patong Hotel and Suites located in the island of Phuket, on Phang Mueng Sai Kor Road. It is a leisurely 15 minute walk to the beach and waterfront promenade and also within walking distance are a number of ethnic restaurants & pubs. The hotel is small and cozy with a total of 77 rooms with some having a mountain view. ... more   less 

Additional Information about The ASHLEE Heights Patong Hotel & Suites

Address: 160/36 Phang Muang Sai Kor Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Citrus Heights Patong Hotel by Compass Hospitality)
Region: Thailand > Phuket > Kathu > Patong
Price Range: ₹ 1,497 - ₹ 7,623 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The ASHLEE Heights Patong Hotel & Suites 4*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, HotelTravel.com, Booking.com, Expedia, Travelocity, Agoda, Odigeo and Priceline so you can book your The ASHLEE Heights Patong Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The ASHLEE Heights Patong Hotel & Suites Phuket
Hotel Style:
#49 Luxury Hotel in Patong
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The ASHLEE Heights Patong Hotel & Suites staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from The ASHLEE Heights Patong Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For families, I would suggest the 2 bedroom suite.”
 of 5 bubbles AidilYacob, 24 May 2016 | Read review
“Chose the best room you can afford”
 of 5 bubbles 557grahamj, 22 May 2016 | Read review
“Stay elsewhere”
  • The ASHLEE Heights Hotel & Suites
  • The ASHLEE Heights Hotel & Suites
 of 5 bubbles 222andrewl, 9 Jan 2016 | Read review
“If you are travelling with friends book one room with a washing machine and the others without to cut costs.”
 of 5 bubbles nilukap, 28 Dec 2015 | Read review
“rqst room the facing the hills”
 of 5 bubbles Rzal_R, 21 Nov 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay