We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Phuket Patong Beach Resort

Save
Share
198/8-9 Thawewong Road, Patong, Kathu, Phuket 83150 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Earn, Eat, Enjoy
FourPoints.com
US$ 91
View deal
Booking.com
US$ 90
View deal
Reserve now, pay at stay
Expedia.com
US$ 91
View deal
Hotels.comUS$ 91
PricelineUS$ 91
Agoda.comUS$ 90
View all 13 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (529)
Dining (122)
Videos (4)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 05/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Phuket Patong Beach Resort
Updated 05/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 449 hotels in Patong
Location
Cleanliness
Service
Value
Discover stylish and stress-free stays at Four Points by Sheraton Phuket Patong Beach Resort. Nestled in Phuket’s top beach destination, just steps from the sea, this new beachfront resort is ideal for couples, friends and families. Get comfortable in our 600 modern rooms including pool access rooms and suites and take a dip in our 3 outdoor pools. Enjoy delicious local food and Best Brews™ at our five restaurants and bars. Chill out at The Deck Beach Club or work out in the 24-hour fitness center while your young ones run free at the kid’s club and playground. With complimentary Wi-Fi throughout the resort for every guest, travel the way you like. For meeting planners, 1,200 square meters of function space including two ballrooms, can host conferences, social events and weddings.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Kids stay free
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Chinese, Thai
Hotel links
Special Offer:Earn, Eat, Enjoy
210Reviews11Q+A18Room tips
Traveller rating
  • 189
  • 10
  • 3
  • 4
  • 4
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Ekachai B wrote a review 23 Nov
7 contributions3 helpful votes
+1
beautiful hotel and various types of dinning places (even they have dinning place in swimmming pool) breakfast is very yummy.. nice taste and the food was change daily (I stay for 3 days 2 nights) I really recommend this place for long holidays
Read more
Date of stay: November 2021Trip type: Travelled as a couple
Helpful
Share
Dreamer511817 wrote a review 21 Nov
1 contribution
Very disappointing with the check in procedure, the queue was very long and there is only 3 counters opened. We waited at the queue standing for almost 30 minutes to wait for our check in! Very bad experience!!!! We are the members and the counter for members to check in is not open!!! The lobby doesn’t have any air condition and it’s super hot!
Read more
Date of stay: November 2021Trip type: Travelled with friends
Helpful
Share
Response from Daryn Hudson, General Manager at Four Points by Sheraton Phuket Patong Beach Resort
Responded 5 days ago
Dear Dreamer511817, Thank you very much for choosing us to stay for your trip to Phuket. It is wonderful to be able to travel again. I really appreciate your feedback on the queues to check-in, this is certainly an area we are working on at the moment. I do appreciate your feedback, as just having travelled overseas myself, I certainly see the amount of information for airlines and hotels to collect has increased and these usual quick processes are taking a little longer, I sincerely apologize for that. We are working with our team to increase manpower and adjust processes to support the demand. I can promise you we will fix these challenges for future visits. Thank you again for your review, and when you have time, please reach out to me personally on the email below, I would love the opportunity invite you back to enjoy our Resort. Please contact me direct so i can assist you with all the details. warm regards and safe travels Daryn Hudson General Manager Four Points Phuket Patong Beach Resort daryn.hudson@fourpoints.com
Read more
thiemo71 wrote a review 20 Nov
Hamburg, Germany291 contributions51 helpful votes
I can highly recommend this Hotel. Excellent Breakfast buffet with the best Crab Curry Omelett. Very comfortable beds. The Gym is nice and clean with great equipment. The pools are great. And all restaurants in this resort have great food and drinks. Most importantly I have to mention the staff. Everyone is doing a great job and made me feel like home. Special thanks to Gift at the Deck. Special thanks to Beam, Aoun and Tat at the Sears and Co Restaurant. See you soon again
Read more
Date of stay: November 2021
Value
Service
Sleep Quality
Room Tip: Room with balcony or pool access
See more room tips
Helpful
Share
Response from Daryn Hudson, General Manager at Four Points by Sheraton Phuket Patong Beach Resort
Responded 5 days ago
Dear thiemo71, I was pleased to read our Resort, services and amenities were ideal for your holiday. Chef Bird and the culinary team have really worked on the authentic southern flavors for our Thai Food, and have designed our menus with diverse offerings for the different outlets within the Resort. I have also passed on your service feedback to the team, who are pleased to hear the were able to take great care of you during your stay with us. I hope we get the opportunity to welcome you back to our Resort during your next visit to Phuket, Thailand. Safe travels Daryn Hudson General manager Four Points Phuket Patong Beach Resort daryn.hudson@fourpoints.com
Read more
Lee Grint wrote a review 18 Nov
Newcastle upon Tyne, United Kingdom258 contributions13 helpful votes
+1
Spent 4 nights in total here, really nice new modern build hotel. Pros: I did the test & go here, staff were really helpful. The room is modern. Nice pool facilities and excellent breakfast. Great fitness centre available. Location is walking distance to Central Patong area. Downsides: I struggled to reach guest services via the hotel phone, on many occasions I gave up trying to order food for example. 1 person limit in weight area in fitness centre can be pretty challenging. My check in process was slow, the hotel was really busy on arrival. However only 2 people operating on desks. Overall I would stay again it was a nice hotel but something needs done to support customer service (increasing staff numbers for example, dedicated Bonvoy check in area, more staff to answer calls & emails)
Read more
Date of stay: November 2021Trip type: Travelled solo
1 Helpful vote
Helpful
Share
Response from Daryn Hudson, General Manager at Four Points by Sheraton Phuket Patong Beach Resort
Responded 1 week ago
leegrintx, greetings from Four Points Phuket Patong Beach Resort. I am please to read you found the location, room, facilities and breakfast ideal for your stay in Patong. We really appreciate your feedback on the dedicated Bonvoy Counter, and manning levels at Check-in and our operator service. A key focus point for us is guest engagement and we we are in the process of increasing manning levels in these areas to improve the service level and engagement. We are very happy you chose to stay with us, and when your travels bring you back to Patong, Phuket, please reach out to be personally and I will be happy to assist you with your booking needs. Thank you again, safe travels Regards Daryn Hudson General Manager Four Points Phuket Patong Beach Resort daryn.hudson@fourpoints.com
Read more
Ian wrote a review 16 Nov
Ko Samui, Thailand2 contributions3 helpful votes
It was my very first trip since the pandemic started, me and my friend were very looking forward to staying with Four Points Patong as it was recommended by a good friend, however it turned to be very disappointing. -Staffs were busy, they don’t really have time to interact with us, we felt like we were ignored by most of the staffs there. -Emails were ignored, I sent two emails to the front desk, so far I didn’t get any response. We felt sad that we had to experience this during our vacation, we had to cheer ourselves up, kept telling ourselves to think about the positivities, such as great facilities +1 and good food +1, that’s how you get 2 out of 5. We understand during this period that many hotels are struggling to survive, sometimes might short of manpowers, but what we’ve experienced in Four Points Patong is unacceptable. All the best,
Read more
Date of stay: November 2021Trip type: Travelled with friends
3 Helpful votes
Helpful
Share
Response from Daryn Hudson, General Manager at Four Points by Sheraton Phuket Patong Beach Resort
Responded 1 week ago
Dear xjpttjb, warm greetings from Four Points Phuket Patong Beach Resort. Thank you very much for choosing us to stay for your first trip since the pandemic started. It certainly feels good to be able to travel again. I pleased to read we are able to exceed your expectations in several areas, and you really enjoyed the food and the facilities. I really appreciate your feedback on the areas of improvement, particulary the lack of response and service, which I would like to apologize for, and have addressed with the team, to ensure we improve this for future visits. Thank you again for your review, and when you have time, please reach out to me personally on the email below, I would love the opportunity to invite you back to enjoy our Resort. Please contact me direct so i can assist you with all the details. warm regards and safe travels Daryn Hudson General Manager Four Points Phuket Patong Beach Resort daryn.hudson@fourpoints.com
Read more
Previous
123456
PRICE RANGE
US$95 - US$240 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
600
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Four Points by Sheraton Phuket Patong Beach Resort
Which popular attractions are close to Four Points by Sheraton Phuket Patong Beach Resort?
Nearby attractions include Patong Boss Tailor (0.5 km), Raj's Collection (0.3 km), and Graceland Boutique (0.3 km).
What are some of the property amenities at Four Points by Sheraton Phuket Patong Beach Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Four Points by Sheraton Phuket Patong Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Points by Sheraton Phuket Patong Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Points by Sheraton Phuket Patong Beach Resort?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Four Points by Sheraton Phuket Patong Beach Resort?
Conveniently located restaurants include Chao Leh Kitchen, Le V restaurant, and Charlie Bistro & Bar.
Are there opportunities to exercise at Four Points by Sheraton Phuket Patong Beach Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Four Points by Sheraton Phuket Patong Beach Resort have airport transportation?
Yes, Four Points by Sheraton Phuket Patong Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Phuket Patong Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Phuket Patong Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Phuket Patong Beach Resort?
The staff speaks multiple languages, including English, French, Chinese, and Thai.