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Casa Del M, Patong Beach

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#85 of 319 Hotels in Patong
Certificate of Excellence
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1 room 2 adults 0 children
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Casa Del M, Patong Beach
Casa Del M, Patong Beach
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379 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Del M, Patong Beach
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Showing 314: English reviews
Bangalore, India
Reviewed 25 December 2013

We had a positive experience staying at Casa Del M. The staff is very friendly and the stay was very good. The only downside we felt was this is a bit interior compared to the rest of the hotels. The hotel is about 2 kms from the beach so you need to take a motorbike or tuktuk to go anywhere....

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Helpful?
Thank Pramod S
San Francisco, CA
Reviewed 13 December 2013

I expected this hotel to be humble based on the price but it was amazing value. The rooms were HUGE with nice amenities. I even liked the view of the city rooftops and the pool. The staff was really friendly and helpful especially the night watch man at the front desk and the American concierge. We even walked downtown which...

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1Thank dixiegal2929
CasaDelM, Manager at Casa Del M, Patong Beach, responded to this review

Thank you for your recent review! We greatly appreciate your recognition of our hard working staff. Glad you enjoyed our spacious rooms. we have just hired an IT specialist to sort out the internet issues. We are very happy you enjoyed your stay and hope to see you again in the near future! Ryan Doran

sydney australia
Reviewed 12 December 2013

Well if you must stay in Patong this may be one of the better choices. Helpful staff, good if basic breakfast, great view from the restaurant at night. Only 10 min walk down to Patong beach. Older wing might be better to stay in - as the balconies and pool view look better than the new wing.

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1Thank travman999
CasaDelM, Manager at Casa Del M, Patong Beach, responded to this review

Hello Travman, Thank you for taking the time to review our resort. Our staff work hard to make sure our guests are happy with our service and facilities. Hope to see you on your next trip to Phuket Cheers, Ryan Doran

Melbourne, Australia
Reviewed 6 December 2013

We purchased a scoopon voucher online and we were very content with this hotel. We stayed for a total of 10 days, there are a lot of pros, like housekeeping was completed extremely well, the rooms were very clean and the room was spacious. There was not a speck of dust or such in our room. The breakfast and dinner...

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2Thank 2011susan61
CasaDelM, Guest Relations Manager at Casa Del M, Patong Beach, responded to this review

Hello Suzy, Thank you very much for such a wonderful review! it was our honor and privilege to have you stay with us. We are delighted to hear you had such an amazing experience, and would like to thank you for recognizing our hard working staff. We look forward to welcoming you back to the Casa Del M Resort for...

Melbourne, Australia
Reviewed 4 December 2013

The moment we had arrived we were greeted by Phorn and her staff with big smiles. Nothing was to much trouble for them. Ryan the event coordinator was always on hand to help anybody that needed advise or help in anyway. The staff even helped us learn to speak Thai as they knew we were trying to learn new words...

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2Thank MichaelandEve
CasaDelM, Guest Relations Manager at Casa Del M, Patong Beach, responded to this review

Hello Micheal and Eve, Thank you very much for taking the time to share your feedback regarding your recent stay with the TripAdvisor community! The goal of the Casa Del M Resort is to provide excellent guest service and truly WOW our guests; we're so thrilled you enjoyed our facilities and our staff and we look forward to welcoming you...

Reviewed 2 December 2013

The hotel in general wasn't too bad, but the Thai staff there were the off putting factor. Often rude and unaccomodating, especially the reception and in particular the restaurant staff are less concerned with giving good service, and more interested in leaving early. However, we found the accomodation well situated as it was fairly cheap to get a tuktuk, but...

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2Thank Rachael D
CasaDelM, Guest Relations Manager at Casa Del M, Patong Beach, responded to this review

Hello Rachael, Thank you very much for providing your feedback regarding your most recent stay. We greatly appreciate hearing from our guests so that we can constantly improve our guests' experience.We are always actively trying to improve on our guest relations skills among our staff, and i apologize if our staff did not provide you with the service and respect...

Sydney, Australia
Reviewed 1 December 2013

I bought an internet voucher and didn't expect too much, but was pleasantly surprised. The hotel is modern and clean, and the staff are friendly and helpful. Breakfast buffet and food are ok. Due to its position up on hill away from Patong, it is very quiet at night. That again is the hotel's problem - no major attractions within...

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2Thank Stoffel70
CasaDelM, Guest Relations Manager at Casa Del M, Patong Beach, responded to this review

Thank you for taking the time to provide a review. We are pleased to read you enjoyed facilities and our staff. We appreciate your feedback regarding breakfast and the food and we have just made some big changes to the menu in order to better suit the needs of our guests. in regards to the location, it is a pro...

Melbourne, Australia
Reviewed 30 November 2013

After having a terrible experience with our last hotel checking into Casa Del M was such a relief. The lobby is beautiful, big and open. The reception staff were very friendly and helpful. they even offered to upgrade our room to a pool access. The pools are lovely and having a bar next to it is very convenient. The only...

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1Thank Kayla2013Travel
CasaDelM, Guest Relations Manager at Casa Del M, Patong Beach, responded to this review

Dear Kayla, Thanks so much for your honest and helpful feedback! I'm pleased to know that you found our service to be excellent, and I am equally pleased to tell you that the aspects of your experience that prevented you from giving us that perfect rating are exactly the things that we are working to address at present: Better soundproofing...

Kuantan
Reviewed 29 November 2013

We had a very bad start from Krabi to Phuket. The van transfer operator was very irresponsible and incompetent. We were told by Ananta Burin Resort that the van will drive us from their resort till Casa Del M and it was true but the experience we had was horrible. We had to change vans as many as 4 times...

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1Thank DatukD
CasaDelM, Guest Relations Manager at Casa Del M, Patong Beach, responded to this review

Dear DatukD, Thank you for taking the time to review our resort, its sounds like you had a hard time with the transfer company prior to your arrival. The transfer company has nothing to do with our resort and was not organized by our resort, but we will pass on your experience to other guests staying with us so that...

Adelaide, Australia
Reviewed 26 November 2013

Had a great time in Patong at the Casa,Had no issues with all the staff at Case Del M. Meal was great, rooms were fine, staff friendly and easy to talk to. Scooter hire straight from resort was extremely handy. BIG MENTION and THANK YOU to RYAN the client relation manager his advise and can do anything attitude made for...

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1Thank Tim M
CasaDelM, Guest Relations Manager at Casa Del M, Patong Beach, responded to this review

Hello Tim, Thanks for a wonderful review of the Casa Del M. Our goal at the Casa Del M is to make sure all our guests have a great stay and leave with a smile on their face, that is why our guest relations team is willing to do anything and bend over backwards to ensure our guests are happy....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
A new, modern tropical boutique retreat equipped with the latest innovations in travel technology, Casa Del M Resort is a stylish sanctuary of contemporary Thai hospitality near Patong Beach in Phuket, Thailand. Experience excellent service in a tranquil and secluded hillside location, all within walking distance of the beach and Phuket’s most vibrant night entertainment venues. Casa Del M Resort is the perfect setting for a modern romance, where couples can indulge in the intimacy offered by the sensual surroundings, and enjoy each other’s company in exotic privacy. ... more   less 

Additional Information about Casa Del M, Patong Beach

Address: 14 Prabaramee Soi 3, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Price Range: ₹ 1,569 - ₹ 6,275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Del M, Patong Beach 3.5*
Number of rooms: 125
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Also Known As:
Casa Del m, Patong Beach Hotel Patong
Casa Del M, Patong Beach Phuket
Hotel Style:
#12 Family Hotel in Patong
#38 Spa Hotel in Patong
#43 Romantic Hotel in Patong
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Questions & Answers

Here's what travellers have asked, with answers from Casa Del M, Patong Beach staff and other travellers.
12 questions
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Questions? Get answers from Casa Del M, Patong Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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