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The Regency Hotel Hatyai

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The Regency Hotel Hatyai
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127 Reviews from our TripAdvisor Community

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There are newer reviews for The Regency Hotel Hatyai
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Showing 119: English reviews
Reviewed 9 June 2015 via mobile

Not out of choice since New Season Hotel was fully booked online, I took the next one on the same road and out of convenience. No hot shower, fridge doesn't work, no safebox, water boiler but no complimentary coffee, dirty and torn bed sheets..list goes on!! Horrible service!!

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1Thank Mervyn W
Reviewed 3 June 2015 via mobile

This hotel is feel very old n got a smell when we check in to the room, n the window for three room also can't lock. However the toilet's hot water also *out of service*. On the second day, I hear my cousin say that he got hear some violin sound in the night. Summarize of this,I think I will...

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2Thank Chrisliow
Reviewed 4 May 2015

First of all, they only able to get us checked in late for 1 hour. Secondly, Their room got insects to bit you. Thirdly, no one come & tidy up our room although we request to do so. Complaints make no use...gave up on this hotel..staff attitude really bad..sleepless nights here

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3Thank Harry P
Kuala Lumpur, Malaysia
Reviewed 17 April 2015

needed a place for a nite's stay and a friend suggested this place.booked a family suite and a junior suite for 5 adults and 1 child BEFORE i checked the reviews here! what a mistake! anyway,its our 2nd stay in hat yai and i must say the attitude of hotel staff over here is pretty bad.i hear its a hat...

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7Thank fprom
Selangor, Malaysia
Reviewed 13 March 2015

We check in on 6 March 2015. At the same day, at night, i get bite by the insects (photo attached) whole body, i wake up from sleep when i feel pain and itchy. After few minutes, I called reception counter request for change room but they said so full cannot make it although they know the tragedy happened, i...

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10Thank CL060315
Reviewed 31 January 2015 via mobile

Located in good location. Nearby with mall & food outlets.. Very convenient to buy things & foodies. But need to speed up on checking out procedures. Long wait upon check out which is quite frustrating.

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2Thank Ai Ling T
Reviewed 6 January 2015 via mobile

Visit hatyai and stay at this hotel.good:location in the heart of hatyai,1 min walking to lee crown plaza and easy access to tuk tuk(transport).bathtub and shower available Bad: Stay in old wing, view of building. Room smelled weird maybe because of the carpeting. Towels have holes! Some refurbishment need to be done Wifi at lobby was bad as it hard...

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1Thank Nur Adlin Zulei... B
Kuala Lumpur, Malaysia
Reviewed 30 December 2014

OMG. Where do I start? Do I mention the nearly one hour I spent waiting in line because a) reception has never heard of an automated check-in system and b) it never occurred to management to open MORE check-in counters and c) the staff at the check-out side couldn't be BOTHERED to help their colleagues out? (This was in fact...

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4Thank alwynlau
Reviewed 29 December 2014 via mobile

No computer system while checking in. Wait almost 2 hours just to check in. Room and toilet looked old. However location wise and good water pressure. Would not stay here again if i visit Hatyai. Enough once in a lifetime experience

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Thank Joesnan T
Muar, Johor, Malaysia
Reviewed 9 December 2014 via mobile

The hotel situated in the heart of the city. Walk out of the hotel and you are at the night hawkers. Eventhough it was an old type hotel room, but it is comfortable. Good wifi signal in room. Overall, i am satisfied with this hotel.

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Thank Icaziesyira

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Room Service
  • Free Parking
  • Airport Transportation

Additional Information about The Regency Hotel Hatyai

Address: 23 Prachathipat Road, Songkhla, Hat Yai 90110, Thailand
Region: Thailand > Songkhla Province > Hat Yai
Price Range: ₹ 1,880 - ₹ 2,852 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Regency Hotel Hatyai 3*
Number of rooms: 436
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Also Known As:
Regency Hotel Hat Yai
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Questions & Answers

Questions? Get answers from The Regency Hotel Hatyai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any rooms after level 15 offers good view of hatyai city.”
288vijayg, 15 Apr 2017 | Read review
“Ask for a room in the higher floors.”
wrsvett, 2 Apr 2017 | Read review
“Choose the royal wing building”
7476Linda, 15 Dec 2016 | Read review
“Try the high floor and request for the newer wing which is closer to the reception.”
h0rj, 26 Jul 2016 | Read review
“Pay more for a new wing... Wish I knew about that !!”
BelBel1983, 17 Feb 2016 | Read review
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