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Stayed 1 night each coming and going to Phuket. I had specifically asked for non-smoking room at check-in, but I got a smelly smoker room. Went down stairs and complained and they corrected the problem. Both nights that I had stayed had carpets that are...More
Although other reviewers have complained about the rooms etc., our experience was quite the opposite. The rooms were a very good size, clean and well maintained. The lunch buffet was excellent and the choices very wide. The restaurant and Hotel staff are motivated, helpful and...More
Hmmm... the price is cheap but it is not very centre though, room itself just ok, quite big and the very bad thing is that it has only one socket in this big room, this is really really bad... everything need money in the room...More
The staff here were fantastic, super friendly and helpful.
The hotel has potential - the entrance to the hotel is striking, but the hotel is not up to standards. The hotel is tired and worn out and feels isolated. It really needs a revamp to...More
Recently I stayed in JB with my wife , as we both are hoteliers our expectation are but high.
Hotel rooms are average but value to the money you are paying .
Nice bar with live band to spend some time with loved one and...More
After complaint about the menu. My onion soup arrived. Don't you know there was a pice of plastic which I got chocked on.Once again I had to complain, there was no management around.But I spoke to a Senior Sales... More
After complaint about the menu. My onion soup arrived. Don't you know there was a pice of plastic which I got chocked on.Once again I had to complain, there was no management around.But I spoke to a Senior Sales Manager.All she can say Sorry. I charge the bill to my room for this night.Our check out is tomorrow at 12.I want to see if they will for go the bill.
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"The "city views" from the 6th floor are excellent!"