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JW Marriott Khao Lak Resort & Spa

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3,167 Reviews from our TripAdvisor Community

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Showing 2,356: English reviews
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Reviewed 2 days ago NEWvia mobile

Have just returned from here after a 2 week stay. It isa beautiful hotel. Rooms are spotlessly clean and the beds are so ooo comfy. The Thai people are so friendly and always smiling. The only downside for us was that it is very quiet at night around the hotel. We went into Khao Lak most evenings. Going in by...

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Helpful?
Thank Win G
Reviewed 4 days ago NEW

We are returning visitors and again stayed in the hotel for quite a while this year. It is one amazing place. Nowadays, most resorts are built in a much more crowded manner. Not this one. It is so incredibly spacious that even when it is fully booked, it never quite feels that way. I hear all kinds of comments from...

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1Thank hans d
Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

We booked a Luxury Escapes 8 day holiday. The welcome and information given at reception by Ben was friendly and informative. The room was spacious, clean and had excellent air conditioning, thanks to our house keeper Pli for your efficient service and our beautiful Anniversary towel decoration. We upgraded to a swim out room and were so pleased that we...

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2Thank Pam L
Bangkok, Thailand
Reviewed 6 days ago NEWvia mobile

Was given a getaway trip from my mother as a gift. She is a marriott rewards member and wanted the stay paid on her credit card although she wouldn't be there because she wanted the member points. We contacted marriott and the hotel 3 months in advance and asked whether this was possible. Were given a form to fill out...

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Thank Huldufolk
Luca F, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Huldufolk Thank you for taking the time to share your recent experience at the JW Marriott Khao Lak Resort & Spa on this forum. Thank you also for taking the time to sends us the relevant documents so we could look into this issue. Our investigation has highlighted a number of issues as follows; the form issued by the...

Hereford, United Kingdom
Reviewed 1 week ago

This was a return visit to the hotel and was every bit as lovely as we remembered it. The beach is easily accessible, the pools are spotless and spacious and there were always plenty of sunbeds to choose from. The staff are excellent, the housekeeping top notch and the facilities great. We used the spa a few times and it...

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3Thank JT472014
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear JT472014, Greetings from JW Marriott Khao Lak and Spa! It is always a pleasure to welcome back returning guests. We could not be happier to hear that you continued to have a memorable stay with us. Thank you for your kind comments regarding our facilities, our beach, and the service of our associates. We are trying out many different...

Germany
Reviewed 1 week ago

Our holiday at JW Marriott Khao Lak (10 nights accommodation incl. breakfast in pool access room) was simply amazing from the first minute at check in until the end of our stay. We were welcomed very warm and friendly the moment we got out the airport shuttle. There is someone who takes care of your luggage and you will be...

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2Thank Andre F
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Andre F, Warm greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your preferred destination resort. We are thrilled to hear that you had a memorable experience from the very moment you checked in with us, we strive to be your home away from home. Our infinity pool is the Resort's pride and joy,...

Reviewed 1 week ago via mobile

This is the first time that I have been to JW marriott khao lak with my friends. We booked 1 room, but when we were there, we shown up for 3 people. Our room type that we booked was deluxe room, but we paid for extra person then the staff who checked us in told us that the room will...

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1Thank Paloy P
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Paloy P, Greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. Thank you for your review of your recent stay with us. We are happy to hear that you enjoyed our food selection at the DELI, we make our food and bakery fresh everyday. We hope to welcome you...

Gold Coast, Australia
Reviewed 1 week ago

To be completely honest, as I arrived at the resort, it immediately exceeded my expectations. The staff really made my experience memorable as they were so friendly, welcoming and helpful. The rooms were very spacious and luxurious - I had the best nights sleep in that amazing bed! I loved how quiet the beach was - at sunset I walked...

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1Thank sophietravelmatters
Noth Yorkshire
Reviewed 1 week ago

This hotel is on the large side but it does not feel that way when staying there. My experience of check-in was excellent and our room was as booked a pool view room. We were offered an upgrade to a pool access at a cost however we preferred the room we had booked. The hotel and beach is fabulous and...

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1Thank JimboNothYorkshire
London, United Kingdom
Reviewed 1 week ago via mobile

We recently stayed for 12 nights in the hotel, our second visit as we had enjoyed it so much the first time. Again, we were not disappointed. Although it is quite a large hotel with just over 200 rooms, the overriding impression is one of calm, well-ordered serenity. This is due to the spacious, beautifully manicured grounds, the largest waterway...

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1Thank Gilbert M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the treasures of Khao Lak at JW Marriott Khao Lak Resort and Spa. The pristine white sand beach stretches for miles, melting into the exquisite azure waters of the Andaman Sea. This is Khao Lak, Thailand - a hidden paradise of sun, sea and sand, as well as lush tropical greenery, granite mountains and stunning waterfalls. The vast landscaped area within the resort grounds makes the resort an ideal outdoor venue for incentives or themed events, weddings or product launches. At Marriott Hotels and Resorts®, it's our mission to make every business trip a pleasure and every vacation a trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining, and exemplary meeting facilities. ... more   less 

Additional Information about JW Marriott Khao Lak Resort & Spa

Address: 41/12 Moo 3 | Khuk Khak Beach, Khao Lak 82190, Thailand
Region: Thailand > Phang Nga Province > Khao Lak
Price Range: ₹ 6,284 - ₹ 27,556 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Khao Lak Resort & Spa 5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Expedia, Agoda, Priceline and Jetsetter so you can book your JW Marriott Khao Lak Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Khao Lak Hotel Khao Lak
Jw Marriott Khao Lak Resort And Spa
Cher Fah Hotel
Cher Fah Resort
Hotel Style:
#3 Business Hotel in Khao Lak
#4 Family Hotel in Khao Lak
#5 Spa Hotel in Khao Lak
#6 On the Beach Hotel in Khao Lak
#6 Luxury Hotel in Khao Lak
#6 Romantic Hotel in Khao Lak
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Khao Lak Resort & Spa staff and other travellers.
285 questions
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Singapore, Singapore
Southampton, United Kingdom

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Questions? Get answers from JW Marriott Khao Lak Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wing 1 is more secluded - best location in the resort!”
 of 5 bubbles sophietravelmatters, 18 Mar 2017 | Read review
“If you have a pool entry room i would suggest block 3.”
 of 5 bubbles JimboNothYorkshire, 17 Mar 2017 | Read review
“Ask for a ground floor room as these lead straight on to the pool”
 of 5 bubbles brar1956, 15 Mar 2017 | Read review
“Pool access”
 of 5 bubbles Wander30, 15 Mar 2017 | Read review
“the deluxe pool view was very acceptable”
 of 5 bubbles SteveL142, 2 Mar 2017 | Read review
5 of 5