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Impala Hotel

292 reviews
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Traveller (141)
Room & Suite (51)
Dining (15)
Overview
  • Excellent8%
  • Very good21%
  • Average38%
  • Poor23%
  • Terrible10%
20 Dec 2017
“Good location, pleasant staff”
10 Aug 2017
“A short stay at Impala Hotel”
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (292)Write a Review
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1 - 5 of 232 reviews
Reviewed 4 weeks ago via mobile

After working our way through rural Tanzania my wife and I wanted some luxury before embarking on a safari . Being that my wife had stayed here previously and given word of mouth chose impala hotel Arusha for two nights . Worse decision ... Over...More

Thank Scott N
Reviewed 28 December 2017

Room size is large,Room service very inefficient and staff needs to be trained.Breakfast lay out is good. The indian restaurant is fantastic and staff there are very flexible and friendly. Internet connectivity is poor. The night Receptionist Mr Barit is a fantastic guy and tries...More

Thank tkmurthy
Reviewed 21 December 2017

Hotel has a good location and pleasant staff. The old is however old, tired, dirty and in needs of a major facelift. I remembered staying here 10 years ago when it was much better . Todays state is at best a 3 star.

Thank Madhav B
Reviewed 6 December 2017 via mobile

Old style hotel. This was not hotel for my taste. Staff wasn’t too helpfull. They did what they had to do but nothing more. Laundry service was great and worked well. Rooms vere very dusty. Had a flu and in the rooms I had shortness...More

Thank 563annik
Reviewed 17 November 2017 via mobile

Well, I loved the room which was cozy enough considering the Arusha cold. Their pizza is to die for and they have nice and friendly staff. Special mention is the lady at the reception, she has 5-star customer service skills. Their continental breakfast was also...More

Thank AbdulQadir Y
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About
Amenities
Top amenities
Pool
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Room Service
Free Parking
Spa
Hotel Amenities
Breakfast included
Meeting Rooms
Laundry Service
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Concierge
Banquet Room
Conference Facilities
Babysitting
Room amenities
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Spa
Details
Price range
US$ 116 - US$ 140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Arusha
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$ 116 - US$ 140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Arusha
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (141)
Room & Suite (51)
Dining (15)
Pool & Beach (13)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Bantu E
20 June 2016|
AnswerShow all 3 answers
Response from george o | Reviewed this property |
Yes
0
Votes
arlene w
11 April 2016|
AnswerShow all 2 answers
Response from Keppebolletje | Reviewed this property |
Dear Arlene, I am not sure this question is for me? We did not stay at the lodge you metion. I can say that the organization we worked with organized everything, including transport to and from the airport. Kind... More
1
Vote
muralips
13 February 2015|
Answer
Response from Joy R |
It is about an hour's drive from the Kilimanjaro International airport to the Impala Hotel. This is the major airport of the region and where most flights (especially international ones or ones from Dar Es Salaam to the... More
0
Votes
Room Tips
"Make sure you ask for a room with an AC"
Read review
"Don't think they have good room all the rooms need repairs"
Read review
"Lower levels seemed to have nicer 'lounge' areas in hallway"
Read review
"Good for short stay"
Read review
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