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Four Points by Sheraton Arusha, The Arusha Hotel

426 reviews
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Traveller (231)
Room & Suite (68)
Dining (22)
Overview
  • Excellent25%
  • Very good42%
  • Average25%
  • Poor7%
  • Terrible1%
Travellers talk about
“john wayne”(11 reviews)
“historic hotel”(5 reviews)
“middle of town”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (426)Write a Review
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There are newer reviews for Four Points by Sheraton Arusha, The Arusha Hotel
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98
132
80
29
5
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98
132
80
29
5
Show reviews that mention
All reviewsjohn waynehistoric hotelmiddle of townclock towergreat roommain buildingbeautiful gardenscomfortable hotelwonderful hotelfirst nightswimming poolmosquito nettingcouple of nightsindian foodan oasisstayed here for one nightsafari trip
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11 - 15 of 344 reviews
Reviewed 24 December 2017 via mobile

I wasn’t expecting much with this hotel but my expectations were simply exceeded with the interiors of the hotel and the way the rooms look. It is beautifully designed and the staff were always ready to assist you in anyway possible and took any request...More

Thank Vedant95
Response from ArushaArusha, Sales and Marketing Manager at Four Points by Sheraton Arusha, The Arusha HotelResponded 3 January 2018

Dear Guest, Thank you very much for taking the time to write a review about our hotel. It is always a pleasure hosting a guest and being able to exceed their expectations. This is based on the staff's hard work and the fact that they...More

Reviewed 4 December 2017 via mobile

The service was excellent. Often I dislike hotel food but these guys outdid themselves. The Chefs were brilliant and were always accessible during meals. Housekeeping staff were extremely polite and professional.

Thank Martin A
Reviewed 3 December 2017

In many ways this hotel is value for money with friendly staff and management. But I had two very bad experiences in the one week I was here. First, after apparently making a mistake when I checked in, they made me move rooms to a...More

Thank Chris S
Reviewed 25 November 2017

I only have less than 12 hours in this hotel, due to delay in my flights, but everything from check in, room service, breakfast and check out is great. They have upgraded my room and I need that after all the horrible beginning in my...More

Thank Fenny G
Response from ArushaArusha, Senior Sales and Marketing Manager at Four Points by Sheraton Arusha, The Arusha HotelResponded 27 November 2017

Dear Fenny G, On behalf of the whole Four Points by Sheraton Arusha, The Arusha hotel team, I would like to thank you for taking the time to write a review of our hotel. We hope that you will continue to be an ambassador of...More

Reviewed 9 November 2017

Stayed there for one night. Staff is very friendly and Indian food is great. They have a lovely garden and it is in middle of town. Hotel just finished new decoration looks lovely. Only two remarks: phone number on website doesn't work, so you cannot...More

Thank Maria123761
Response from ArushaArusha, Senior Sales and Marketing Manager at Four Points by Sheraton Arusha, The Arusha HotelResponded 27 November 2017

Dear Maria123761, Thank you very much for staying with us and writing a review about your stay with us. We are very sorry to hear that you struggled to get us on our main phone number, please note that we have been in touch with...More

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About
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 179 - US$ 219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Arusha
#6 Business Hotel in Arusha
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$ 179 - US$ 219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Arusha
#6 Business Hotel in Arusha
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (231)
Room & Suite (68)
Dining (22)
Pool & Beach (14)
Family and Play Areas (4)
Questions & Answers
Ask a question
Japhet M
30 November 2017|
Answer
Response from Dialla K | Reviewed this property |
i am not sure, but there is definite a charge for non residents
0
Votes
gaminwoman
17 August 2017|
AnswerShow all 3 answers
Response from ArushaArusha | Property representative |
Dear Gaminwoman, We are now approaching the final stages of phase 1 of our renovations. Our estimated phase 1 completion is the end of September 2017.
1
Vote
liberatus
13 November 2016|
AnswerShow all 2 answers
Response from WantToSeeItAll | Reviewed this property |
Probably not.
0
Votes
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123
Room Tips
"Some rooms have outdoor balconies"
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"Ask for a room on the garden side - street is very noisy"
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"Ask for a room facing away from the main road if available"
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"Rooms on the street are noisy. Rooms on the garden side are quiet"
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