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Palace Hotel Arusha

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Traveller (46)
Room & Suite (50)
Dining (14)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#25 of 81 hotels in Arusha
Location
Cleanliness
Service
Value

Palace Hotel Arusha is an excellent choice for travellers visiting Arusha, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

The rooms offer a minibar, a refrigerator, and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Palace Hotel Arusha features a concierge, room service, and currency exchange. In addition, as a valued Palace Hotel Arusha guest, you can enjoy a sauna and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

Arusha has plenty of Asian restaurants. So when you’re here, be sure to check out popular spots like Chinese Whispers, Hot Plate 2, and The Chinese Dragon Restaurant, which are serving up some great dishes.

Should time allow, Serengeti Heritage is a popular park that is relatively easy to get to.

Enjoy your stay in Arusha!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Sauna
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Internet
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Car hire
Business Centre with Internet Access
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Minibar
Bath / shower
Hair dryer
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English
114Reviews2Q+A30Room tips
Traveller rating
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  • 4
Time of year
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Sisay T wrote a review Mar 2024
2 contributions
An excellent hotel, service is awesome, rooms are clean, the reception and all the staff are friendly. Breakfast is so nice, tasty and healthy food with lots of variety. Price is reasonable, I highly recommend any who wants to stay in Arush. The place is also central, it is a walking distance from the mini market and have a lot of cafeterias and restaurants.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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iam_daviddenis wrote a review Sept 2023
Dar es Salaam, Tanzania1 contribution3 helpful votes
Wooooorst Gesture by Manager!😡 I went with siblings at the hotel's restaurant for an evening catchup. This was 5th time at the hotel and the last one being a party. The past experiences were nice Today the Manager escalated an embarrassing situation claiming that we were taking photos without permission even that we paid for the food. He said we were kids and couldn't afford an expensive hotel so he called the restaurant maids to confirm. He continued embarrassing us in-front of other staff saying we were not even able to comprehend because he was speaking English. He said he was going to call for sticks so we get 3-cans each. As funny as it is and maybe thinking he was joking, he confirmed he was not. A lot of embarrassing words and insults were thrown to us just because he thought we were young. Anyhow, no one deserves such an experience and until the Manager sends an apology gesture, we will continue to sue him.
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Date of stay: September 2023
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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nyalpi wrote a review Jun 2023
Hong Kong, China178 contributions66 helpful votes
Comfortable well-functioning room and bathroom. Spacious room. Towel rack was falling off wall! Electric kettle in room. Toiletries provided in bathroom. Weighing scales provided in bathroom. Safe for storing valuables in wardrobe. Snacks (muffin, bananas) provided when room is cleaned. Buffet breakfast provided, large variety, delicious. Dinner menu has reasonable selection on international food. Professional reception staff, as would be expected for an international hotel. Nice view of Mt. Meru from roof. Quiet location and close to conference center and natural history museum. Some restaurants nearby. Only one elevator serving 9 floors so often had to wait a long time. Would be pleased to stay there again.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Carl wrote a review Apr 2022
Dar es Salaam, Tanzania85 contributions12 helpful votes
I had to make a business trip to Arusha and had a short time to plan for it. So what came TOP OF MIND... was the Palace Hotel and decided to check it out as I had stayed there before. Was nice to meet with some old friend and students of mine and the friendly atmosphere was what I needed most... Well rested and had a successful trip.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: You could choose the City facing side.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rockline Kingu wrote a review Jan 2022
Dar es Salaam, Tanzania1 contribution
Customer service and food well at least I eating healthy because their breakfast was nutritious. Room service costs at around 3 dollars and it’s in the city centre so you have an evening work scouting the city. Generally everything was great in our 2 nights stay at Arusha Palace Hotel
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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gracen552 wrote a review Sept 2021
Kenya5 contributions3 helpful votes
The service is off!. The hotel has zero COVID-19 protocols. Do not trust the five paged document shared before arrival. The staff did not wear masks. I attended a conference and the meeting room was congested with only doors as ventilation!
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Date of stay: September 2021
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Repost
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Mazaher Chagani wrote a review Feb 2020
7 contributions2 helpful votes
Room was nice and comfortable. Was only there for 1 night during a stopover. Location wise very ideal i.e quite central in Arusha and their staff were super helpful and attentive. Would definately have it as an option for my next visit!
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sally T wrote a review Jan 2020
54 contributions9 helpful votes
+1
For the price, I expected nothing short of a clean and spacious room topped with a pleasant view of the city. I slept like a baby that night. I stayed here on NYE on the 8th floor. I could see fireworks all across the city. On the 9th floor there was loud party going on, and the bass could be felt in my room and people were yelling up and down the hallway. So if you're looking for quiet location, make sure to not book the 8th floor on NYE. Cool cafes and supermarkets nearby if you want to buy some coffee and souvenirs back. Breakfast was one of the best I had in Tanzania. Their fresh fruits were superior to all.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
Room Tip: Noise level on 8th floor can be loud if there is a party on the 9th floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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patsychom wrote a review Dec 2019
vancouver404 contributions148 helpful votes
Staff here very accommodating. Warm and friendly and happy to help with suggestions, advice and whatever they can do to make for a pleasant stay. Location is good as allows you to walk around the town, see the sites. Restaurant is not the best but ok - has a limited menu. Rooms were clean and spacious. Stayed for a couple of days and it worked well for our needs.
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Date of stay: October 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ZFR20 wrote a review Oct 2019
Perugia, Italy72 contributions2 helpful votes
We stayed for 2 nights (before and after our safari) and everything was super nice and clean! The staff was really gentle and available, always smiling The girl from the reception very professional and Pascal very kind and polite. The food into the resturaunt up to the roof was really tasty and good. As we were in honeymoon, they prepared us a very nice surprise (a lot of roses on the carpet, on bed a rose heart and everywhere and a fruit bowl). I highly recommend this hotel!!!!!
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Date of stay: September 2019
Location
Cleanliness
Service
Room Tip: high floor for the view is better
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 657naomif, Guest Relations Manager at Palace Hotel Arusha
Responded 25 Oct 2019
Thank you so much for your wonderful review. It was indeed a pleasure to serve you. We are so glad that all went smooth and your trip was a memorable one. We aim to provide the best services for our customers and feedback like yours indicate that we are heading in the right direction.It was a treat being around such lovely Couple who made our work interesting during your stay. Looking forward to serve you again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹8,850 - ₹14,861 (Based on Average Rates for a Standard Room)
LOCATION
TanzaniaArusha RegionArusha
NUMBER OF ROOMS
86
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PALACE HOTEL ARUSHA - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Palace Hotel Arusha
Which popular attractions are close to Palace Hotel Arusha?
Nearby attractions include The Tanzanite Experience (0.1 km), Sidai Center Workshop & Retail Store (0.3 km), and Tanzania Juvenile Safaris (0.3 km).
What are some of the property amenities at Palace Hotel Arusha?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Palace Hotel Arusha?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Palace Hotel Arusha?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Palace Hotel Arusha?
Yes, free parking is available to guests.
What are some restaurants close to Palace Hotel Arusha?
Conveniently located restaurants include Africafe, Kitamu Coffee, and Fifi's Cafe.
Are there opportunities to exercise at Palace Hotel Arusha?
Yes, guests have access to a sauna during their stay.
Does Palace Hotel Arusha have airport transportation?
Yes, Palace Hotel Arusha offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Palace Hotel Arusha located near the city centre?
Yes, it is 0.7 km away from the centre of Arusha.
Are any cleaning services offered at Palace Hotel Arusha?
Yes, dry cleaning and laundry service are offered to guests.
Does Palace Hotel Arusha offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.